Very impressed with Sitebox customer service. I ordered a very large industrial fan during the recent heatwave as I was desperate to get something to cool down my house. It arrived a few days later... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Enquired about next day delivery and was told it would arrive. And it did! Previously used a different seller for same product and waited a week to be told it was not on its way so this site saved... Leggi di più
Made my first purchase from Sitebox last week and I've not been disappointed. Item was well packaged and dispatched and delivered promptly. Communication was also top notch. I won't hesitate to buy... Leggi di più
Excellent customer service, they sent me the specs for a platform so I could match it to my existing tower, it was perfect when it arrived. many thanks Sitebox
Dettagli dell'azienda
- Fornitore di attrezzature per l'edilizia
- Fornitore di materiali edili
- Negozio di macchinari e attrezzature da costruzione
- Negozio di utensili
Informazioni fornite da varie fonti esterne
Online Tool Shop for all Trades with over 60,000 products. Some of our best sellers are Gas Cages, Site Boxes, Access Towers, Protective Sheeting all at discount prices!
Sitebox Ltd
Scritti dall'azienda

- Promise
- Free delivery for orders over £50
Informazioni di contatto
Unit 19 Ormside Way, Holmethorpe Industrial Estate, RH1 2LW, Redhill
- 01737783101
- sales@sitebox.ltd.uk
- www.sitebox.ltd.uk
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 95% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Good value, reliable business
Very easy to do business with. Speedy dispatch, safe packaging, good communication and good value. Will use again
Extremely impressed with delivery…
Extremely impressed with delivery within 24hrs and everything perfect
Great service did exactly what they…
Great service did exactly what they said.
Delivery service was good as well.
Good prices and prompt delivery.
Beware of 'Sitebox Ltd UK …
Beware of 'Sitebox Ltd UK misrepresentation & misleading claims on their website. The reason being they claimed to have 50 Hyundai power washers in stock and next day delivery if you place order before 2pm which I did the 15th in my case , (because I placed the order at 10.30am on the 14th)and I desperately had to finish a landscaping job. The truth of the matter is they forward the order to Hyundai UK main distributor a company called 'Genpower' who hold the stock and arrange delivery. So 'Sitebox doesn't hold 50 in sock or have any control over delivery which they claim on their website, so they are not to be trusted possibly with anything else. In my case the washer was delivered 4 DAYS LATER ONTHE 18TH at 4,30pm by DPD.
DPD had previously warned me (when I contacted them on the 15th to ask about my delivery), they had only received the order from 'Genpower but not received the parcel to be delivered, and would be now the 18th at the earliest very disappointing , because I placed the order in good faith believing that the claims 'Sitebox made on their website.
Finally, after what DPD had informed me, I complained to 'Sitebox on the 15th and claimed compensation for their misleading claims on their website, no joy there.
Attached their replies below which proves, all that I have discovered about the 'Sitebox website claim about holding 50 in stock, also it's a lie when they use the word Manufacturers in their reply, when it is actually the distributers 'Genpower they contacted :
HI,
I have now heard back from the manufacturer , and unfortunately they were running on a delay yesterday in processing orders and did not let us know. Due to this, your order has dispatched today for delivery Monday via DPD – 15504233359488
I am afraid we are unable to offer compensation to you, and I am sorry this will not be to your request or satisfaction on this occasion.
Update 22/5/2025
Sitebox has responded to my review (above) cleary stating that they don't actually hold stock them selves ,so why don't make that clear on the website also next day delivery means next day, to most people which was in my case was on Friday the 15th having ordered before the 2pm deadline on the 14th. So saying we don't deliver weekends they should make the clear on the website site resulting therfore in them claiming it was only 1 day late, what that got to do with it in my case . Again like
their website their reply that was misleading/dishonest / , IT WAS 4 DAYS LATE , 'you can't kid a kidder'

Risposta di Sitebox Ltd
Excellent to deal with.
Easy to order, very fast delivery, couldn’t fault this company. Will defo be using again for future orders.
I know nothing about tools 🙂
I know nothing about tools, but the set of hexagonal keys seem to be just the job for my son, who requested them for his birthday! Good correspondence and prompt delivery - highly recommended. Thank you
Price and prompt delivery.
Excellent ordered a saw ,2 days I'm on…
Excellent ordered a saw ,2 days I'm on the logs thanks
Great Service Again
Simple and stress free ordering from Sitebox. Items always delivered within a day or two. I'll continue to use Sitebox and highly recommend them.
Very helpful
First time I have used this Sitebox, gave them a call to confirm the speed of the expected delivery to confirm before placing an order, true to their word arrived when it said it would. Great service
Simple order process followed by very…
Simple order process followed by very quick delivery. Would recommend Sitebox.
Made a £1200 order on 17/04 was told…
Made a £1200 order on 17/04 was told would be with me in 10 days, one month later still no sign of the delivery, dissapointed with the lack of communication from their side, phoned up to chase and the lady didn't seem slightly bothered and did not do anything to help - ended up cancelling my order and won't be ordering again!

Risposta di Sitebox Ltd
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