Sinclair Group - Sinclair Skoda Swansea Recensioni 

242
•
TrustScore 5 su 5

4,8

Gorseinon Road, SA4 Penllergaer, Wales, GB

•

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Valutata 5 stelle su 5

I brought a Skoda car today from Sinclair Skoda Swansea. I have to say this has been the best car garage I have ever had the pleasure of purchasing from every step of the process was very well communi... Leggi di più

Valutata 4 stelle su 5

The salesperson was extremely helpful. He gave us an approximate date for delivery of the new car but it arrived earlier than anticipated which I was really pleased about. We arranged a time for hand... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Buying my new car was such a great experience from start to finish. Charles is such a gentleman and really took care of me. I would highly recommend this company if you want reliability, peace of m... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Charles was knowledgeable, friendly and very clear going through the finance options, When I picked up my car, her went through everything and set up the Škoda app for me. I left the garage feeling v... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Rivenditore di auto
  2. anche in
  3. Carrozzeria
  4. Riparazione e manutenzione auto
  5. Rivenditore di auto usate

Informazioni su Sinclair Group - Sinclair Skoda Swansea

Scritti dall'azienda

𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.

We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.

Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.

We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.

So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.


Informazioni di contatto

  • Gorseinon Road, SA4, Penllergaer, Wales, Regno Unito

  • 01792 621710

4,8

Eccellente

TrustScore 5 su 5

242 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(242)

1839 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Excellent, as per usual.

As per usual, Mr Martin Brown performed first class service in completing an excellent handover, of my nearly new Skoda Enyaq. He completed a GAP and AutoProtect policies, and cancelled the current policies on my 'old' Superb. Once again, 4th, I am a very 'happy chappy'.
ps. I've installed an 'exclusion zone' app on my phone if i am within a 3 mile radius of Sinclair's, Gorseinon. 😆
A massive thank you to all at Skoda Gorseinon. 👍😎

8 maggio 2026
Logo di Sinclair Group - Sinclair Skoda Swansea

Risposta di Sinclair Group - Sinclair Skoda Swansea

Hello Mr Mason,
Thank you for this 5-star score and wonderful words following your recent purchase at Škoda Swansea!
We are thrilled to hear that Martin provided a first class service and made your handover of the Škoda Enyaq a great experience. It's our pleasure to also provide a seamless transition and assist with your GAP and AutoProtect policies.
We are delighted to have you as a satisfied customer and would like to thank you for your continued loyalty. Enjoy every mile in your new Škoda and we look forward to welcoming you back to our Swansea showroom again in the future.
Kind regards,
Sinclair Group

Valutata 4 stelle su 5

Overall experience was good however

Overall experience was good. However, was encouraged to purchase GAP insurance, but the price was not made fully clear. Was told it a no brainer only an additional £48. At no point was I made aware that the actual price was £298, and I wouldn’t be getting a refund of the deposit I had paid.

26 aprile 2026
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Risposta di Sinclair Group - Sinclair Skoda Swansea

Hello,
Thank you for sharing your experience and for this 4-star score following your recent purchase at Škoda Swansea.
We are pleased to see that overall you enjoyed a good experience with us, however we do apologise for any confusion caused when discussing the GAP insurance product and pricing with the team. We have passed your feedback on to the senior dealership management so they can investigate and make the necessary improvements to how our pricing is communicated in the future.
We do appreciate your business and look forward to welcoming you back to our dealership again!
Kind regards,
Sinclair Group

Valutata 5 stelle su 5

Gerwyn

Gerwyn, was very helful, informative and understood my requirements.

27 aprile 2026
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Risposta di Sinclair Group - Sinclair Skoda Swansea

Hello Philip,
Thank you for this 5-star score and your kind words following your recent purchase at our Škoda Swansea dealership. Gerwyn and the wider team strive to always provide an excellent service so we are glad to know we were able to efficiently assist you throughout your time with us. We appreciate your feedback and look forward to seeing you again in the future! Enjoy every mile in your new Škoda car and thank you again for sharing your experience.
Kind regards,
Sinclair Group

Valutata 5 stelle su 5

Our experience was certainly positive

Our experience was certainly positive. They were friendly , helpful & professional throughout the car purchase process. We were kept informed and Rob who we dealt with made us feel that nothing was too much trouble.

26 aprile 2026
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Risposta di Sinclair Group - Sinclair Skoda Swansea

Hello Mr Evans,
Thank you for your kind words and for this 5-star score! We're thrilled to hear that you had a positive experience with us at our Škoda Swansea dealership. Rob and the wider team strive to always provide a friendly, helpful and professional service to all of our customers so we're delighted to read this was the experience you enjoyed. We appreciate your business and look forward to welcoming you back to Sinclair Škoda Swansea again in the future! We wish you many happy years in your new Škoda car.
Kind regards,
Sinclair Group

Valutata 5 stelle su 5

Adam at the garage was excellent and…

Adam at the garage was excellent and very friendly! Will definitely buy another car from here

27 marzo 2026
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Risposta di Sinclair Group - Sinclair Skoda Swansea

Hello Steffan,
Thank you so much for your kind words and for this 5-star score! We are thrilled to hear that Adam at our Škoda Swansea dealership provided such great service and that you will be returning to us in the future. We wish you many happy years in your new Škoda car and look forward to being of service again when the time comes to next upgrade!
Kind regards,
Sinclair Group

Valutata 5 stelle su 5

Great and honest service

The staff were very welcoming and friendly. The car was as described and in excellent condition.

10 aprile 2026
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Risposta di Sinclair Group - Sinclair Skoda Swansea

Hello Mr Couzin,
Thank you for taking the time to share your positive experience and for this 5-star score! Our Škoda Swansea team strive to always provide an exceptional service and we are thrilled to hear your new Škoda met your expectations. We appreciate your business and hope to see you again soon!
Kind regards,
Sinclair Group

Valutata 5 stelle su 5

Great customer service friendly and…

Great customer service friendly and helpful.

3 aprile 2026
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Risposta di Sinclair Group - Sinclair Skoda Swansea

Thank you for your kind review! We strive to provide exceptional customer service and it means a lot to us when our efforts are appreciated. We're always here to help in any way we can!
Kind regards,
Sinclair Group.

Valutata 5 stelle su 5

Excellent service

As always Martin goes above and beyond

1 aprile 2026
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Risposta di Sinclair Group - Sinclair Skoda Swansea

Thank you for your kind words! Our team prides itself on providing exceptional service to our customers, and we are thrilled to hear that Martin consistently exceeds your expectations. We appreciate your continued support!
Kind regards,
Sinclair Group.

Valutata 5 stelle su 5

The whole process was made very easy…

The whole process was made very easy from start to finish.

2 aprile 2026
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Risposta di Sinclair Group - Sinclair Skoda Swansea

Thank you for your feedback! We strive to make every step of our process as easy and hassle-free as possible for our valued customers. It was a pleasure serving you!
Kind regards,
Sinclair Group.

Valutata 5 stelle su 5

Good staff

Good staff. People who are helpful

2 aprile 2026
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Risposta di Sinclair Group - Sinclair Skoda Swansea

Thank you for your kind words! Our staff takes pride in providing excellent service and we are thrilled to hear we met your expectations. We look forward to serving you again in the future.
Kind regards,
Sinclair Group.

Valutata 5 stelle su 5

The staff were polite knowledgeable

The staff were polite knowledgeable

31 marzo 2026
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Risposta di Sinclair Group - Sinclair Skoda Swansea

Thank you for your positive review! Our team takes great pride in providing excellent customer service and we're glad to hear that you found them polite and knowledgeable. We appreciate your support and hope to see you again soon!
Kind regards,
Sinclair Group.

Valutata 5 stelle su 5

Popped in for a look around Sinclair…

Popped in for a look around Sinclair Swansea Skoda had a cup of coffee and a chat with Charles Phillips nice guy and came out with a new car 🚗 , easy to deal with from start to finish.

29 marzo 2026
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Risposta di Sinclair Group - Sinclair Skoda Swansea

Thank you so much for your kind words! We're thrilled that you had a great experience with Charles and were able to drive away in a new car. We strive to make the process as easy and enjoyable as possible for our customers. Thank you for choosing Sinclair Swansea Skoda!
Kind regards,
Sinclair Group.

Valutata 5 stelle su 5

Buying a new car

Adam was very professional and easy to deal with.He helped us negotiate a good deal in buying our new car.His communication with us was excellent and he gave us very good instructions on handling the car.(Still a lot to learn!!).

4 aprile 2026
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Risposta di Sinclair Group - Sinclair Skoda Swansea

Thank you! We're thrilled to hear that Adam provided you with a professional and easy car buying experience. We pride ourselves on excellent communication and delivering great deals. We're here to support you as you continue to learn about your new car. Thanks for choosing us!
Kind regards,
Sinclair Group.

Valutata 5 stelle su 5

Always happy.

Used sinclairs Skoda Swansea for many years and always been happy with everything to do with sales and servbice.

3 aprile 2026
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Risposta di Sinclair Group - Sinclair Skoda Swansea

Thank you so much for being a loyal customer at Sinclair Skoda Swansea! We're thrilled to hear that you have consistently been satisfied with our sales and service. It means a lot to us to have your continued support. See you again soon!
Kind regards,
Sinclair Group.

Valutata 5 stelle su 5

Great deal on a Lovely new car

Great deal on a Lovely new car, great customer services nothing was too much trouble. I was very happy with everything and would not hesitate to buy from or recommend Sinclair Škoda to anyone.

2 aprile 2026
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Risposta di Sinclair Group - Sinclair Skoda Swansea

Thank you for your kind words! We're thrilled to know that you had a positive experience with our team and found a great deal on your new car. Your satisfaction is our top priority and we appreciate your recommendation. Come back anytime!
Kind regards,
Sinclair Group.

Valutata 5 stelle su 5

Friendly and flexible

Friendly and flexible approach from the start. Was able to accommodate my needs and tailor the approach accordingly.

2 aprile 2026
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Risposta di Sinclair Group - Sinclair Skoda Swansea

Thank you for your kind words! We're thrilled to hear that our team was able to provide a friendly and flexible experience, tailored to your needs. We strive to make sure our customers are happy and satisfied with our services. Thank you for choosing us!
Kind regards,
Sinclair Group.

Valutata 5 stelle su 5

Excellent experience very happy with…

Excellent experience very happy with all the team

2 aprile 2026
Logo di Sinclair Group - Sinclair Skoda Swansea

Risposta di Sinclair Group - Sinclair Skoda Swansea

Thank you for your kind words! We're thrilled to hear that you had an excellent experience with our team. We always strive to provide top-notch service and it means a lot to know that we succeeded. We truly appreciate your support and hope to see you again soon!
Kind regards,
Sinclair Group.

Valutata 5 stelle su 5

Vehicle collection

Excellent service from start to finish.
Handover went smoothly.
Salesman Joe Kelly very professional.
Would highly recommend garage.

30 marzo 2026
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Risposta di Sinclair Group - Sinclair Skoda Swansea

Thank you for your kind words! We strive to provide excellent service to each and every customer. We're so glad to hear that Joe was able to make the handover process seamless for you. Thank you for recommending our business!
Kind regards,
Sinclair Group.

Valutata 5 stelle su 5

Smooth transaction

We had a good experience buying a new car. Robert was helpful in finding us the car we wanted at a good price, and patient in answering all our questions. He responded to emails promptly and kept us informed of progress.

27 marzo 2026
Logo di Sinclair Group - Sinclair Skoda Swansea

Risposta di Sinclair Group - Sinclair Skoda Swansea

Thank you so much for your kind review! We are thrilled to hear that you had a great car buying experience with us. Our team strives to provide excellent service and we are glad that Robert was able to help you find the perfect car at a great price. We value your business and hope to see you again in the future!
Kind regards,
Sinclair Group.

Valutata 5 stelle su 5

First rate knowledge and care

Friendly sales team members and a warm welcome awaits you. If you see a fantastic deal and live a distance away don’t hesitate to get in touch with them, they will put you up in a hotel overnight which even includes breakfast. Charles Phillips was awesome from initial contact all the way through to us driving away in our new car. The team in Sinclair Skoda Swansea made buying our new car extra special.

29 marzo 2026
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Risposta di Sinclair Group - Sinclair Skoda Swansea

Thank you for the kind words, it's our pleasure to make your car buying experience special! We're thrilled that our team at Sinclair Skoda Swansea, especially Charles, provided excellent service and accommodations to make your purchase memorable. Safe travels in your new car!
Kind regards,
Sinclair Group.

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