Mike (sales) constantly kept me informed as we moved through the purchase with both calls & emails. On collection day the car was beautifully prepped. Paperwork all very well explained & the handover... Leggi di più
L'azienda ha risposto
Parys Road, SY8 1YR Ludlow, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Mike (sales) constantly kept me informed as we moved through the purchase with both calls & emails. On collection day the car was beautifully prepped. Paperwork all very well explained & the handover... Leggi di più
L'azienda ha risposto
Yet another great experience, second Defender from these guys. Dealt with Philip in sales who was new to his role but still very helpful and considerably knowledgeable even though he was a newby!... Leggi di più
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It is totally down to the person who handled the sale. Mr Mark Sutcliffe, he respected how I said I wanted to be contacted and remained totally helpful throughout the process. His handover of the veh... Leggi di più
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We recently purchased a new Range Rover Velar and couldn’t be happier with the experience. Despite the well-known challenges currently affecting JLR, Mark at [Dealership Name] went above and beyond... Leggi di più
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Scritti dall'azienda
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Parys Road, SY8 1YR, Ludlow, Regno Unito
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This is the second time I have dealt with Sophie she was excellent throughout also giving me updates on delivery and handover a real asset to the company
Good to deal with. Friendly And enjoyable process of purchasing a new vehicle. Highly recommended.

Risposta di Sinclair Group - Sinclair Land Rover Ludlow
Very professional service and excellent product

Risposta di Sinclair Group - Sinclair Land Rover Ludlow

Risposta di Sinclair Group - Sinclair Land Rover Ludlow
Mike (sales) constantly kept me informed as we moved through the purchase with both calls & emails. On collection day the car was beautifully prepped. Paperwork all very well explained & the handover process with a thorough explanation of the basic functions of the vehicle.

Risposta di Sinclair Group - Sinclair Land Rover Ludlow
Jess was fantastic at finding exactly what I was looking for in my purchase was always keeping me updated would definitely buy for her again Richard France

Risposta di Sinclair Group - Sinclair Land Rover Ludlow
James was very helpful and understood our position. To be allowed to drive the car on our own for a suitable amount of time is always a good way to sell cars and Sinclair did this very well.

Risposta di Sinclair Group - Sinclair Land Rover Ludlow
The service provided was faultless.
Never pushy, extremely professional.
On handover the time given to explain the vehicles set up, the car was presented as if it was new.
Mark was great.

Risposta di Sinclair Group - Sinclair Land Rover Ludlow
I recently purchased a Land Rover Discovery from Sinclair Ludlow and the whole process from start to finish has been an exceptional example of excellent customer service. I telephoned in the morning and very quickly and painlessly agreed a price with the sales manager Will. I was then contacted by James who made it all happen. I can’t praise James enough as he made the whole experience an efficient and pleasurable experience, something I wouldn’t normally say about buying a car. The showroom was some distance from me but worth the trip and when I collected the vehicle it was serviced and immaculate. Despite the travel I would undoubtedly return to Sinclair Ludlow for my next vehicle. First class all round - well done James.

Risposta di Sinclair Group - Sinclair Land Rover Ludlow
We have been customers with Sinclair and have always found them to be very helpful, nothing is too much trouble and they provide excellent customer service.
If visiting for any reason relating to our car, they ensure that all customer needs are met, very efficient /informative and very helpful.

Risposta di Sinclair Group - Sinclair Land Rover Ludlow
Excellent model range available to try.
Very knowledgeable and friendly staff across the business predominantly in the sales and service depts.

Risposta di Sinclair Group - Sinclair Land Rover Ludlow

Risposta di Sinclair Group - Sinclair Land Rover Ludlow
Great comms throughout. Mark Sutcliffe was very courteous and professional.

Risposta di Sinclair Group - Sinclair Land Rover Ludlow

Risposta di Sinclair Group - Sinclair Land Rover Ludlow
Excellent customer service from Sophie from enquiry to purchase.

Risposta di Sinclair Group - Sinclair Land Rover Ludlow
Mark at Sinclair was helpful without pressure. Advised where necessary and got the car we wanted at what I consider a fair price.

Risposta di Sinclair Group - Sinclair Land Rover Ludlow

Risposta di Sinclair Group - Sinclair Land Rover Ludlow
Excellent communication and proactive without being pushy. Very accommodating

Risposta di Sinclair Group - Sinclair Land Rover Ludlow
Everything was straight forward from start to finish, great customer service, and Sophie went the extra mile. Second vehicle, and both times it was very easy.

Risposta di Sinclair Group - Sinclair Land Rover Ludlow
Great service from Jess as always! My 2nd Defender in 12 months!

Risposta di Sinclair Group - Sinclair Land Rover Ludlow
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