The staff at BYD were helpful in helping us choose our vehicle. Provided informative information regarding the BYD seal U and provided many options and took I our considerations into thought when securing our deal. Excellent customer service.

Helpful and efficient staff made the purchase easy and hassle free. They were always approachable, knowledgeable and friendly.
The product is very good and we are very happy to have done business with Ffion and Harry, two gems and a credit to the company.
Thank you.

Came to look for a new car and it was very relaxed no pushy staff trying to sell they were really helpful and made the process very easy from choosing to picking the car up .Eleri was our salesperson very professional and made the purchase easy, we are extremely happy with the car and will definatly be back in the future.

The team in Bridgend BYD have been very friendly and helpful throughout the buying experience and I have to say gone above and beyond what was expected. I will highly recommend them to anyone who is thinking of buying a car and they've got a customer for life. Thank you all.

Ffion Humphrey was brilliant. I only went in to the showroom to look at the BYD selection. Ffion took the time to show me the car and explained the finance. There was no pressure. I did buy and Ffion and the team were great.

Great service amazing price

The sales staff, Fion and Harry ,were knowledgeable and friendly to my wife and I. They explained everything including all the extra services that were available. They gave me date when I could collect my car, and indeed I collected my car on that day

The professional staff and attitude.

Friendly well informed staff not pushy at all. Kept us well informed at every stage. Prompt replies to any questions we had and made it very personal for us.

Very helpful and friendly staff who took the time to talk us through the options available to us on the model we were thinking of buying. They provided a good handover on the day of collection. The added bonus was our sales person also spoke Welsh, ardderchog.

It was my first time dealing with Sinclair BYD in Pencoed and I was very impressed. Within 15 minutes of entering the showroom my wife and I were off on a test drive of a 1 year old BYD Seal U which we decided to buy.
I have to mention Harri, who we first dealt with, Ffion who was our main contact and Eleri who answered and dealt with queries when Ffion was unavailable. All 3 were extremely professional, welcoming and knowledgeable! Nothing was too difficult or challenging for them and they are a credit to the company.
Ffion, in particular, went through all the controls and suggested various on screen shortcuts that were useful. She had the answer to any question raised and did so in a manner that was very clear and helped greatly.
The car itself has very high spec and I look forward to future motoring.
Thanks to all involved.

The staff were fantastic, very friendly, helpful and went the extra mile to help us. We work 9-5pm and they even stayed past their own closing time to help us.

A few months ago I started looking to change my car and called into the Bridgend BYD showroom.
Eleri Thomas was very friendly yet professional and knowledgeable about the 2 car models i was interested in. She gave a breakdown of the prices and i told her i would get back in a few months time when my finances were sorted.
In the meantime i received a few follow up emails asking if there was anything else needed.

I recently went back and although Eleri had a day off , spoke to another colleague who was very helpful and understanding. I booked a test drive of the Dolphin Surf for the following week.

I am now the proud owner of a Dolphin Surf and on Handover day, the process was very well organised and smooth with Eleri giving us fab service.

Thanks to all there.

I’ve had an absolutely incredible experience with the team at BYD Bridgend. From start to finish, the level of service has been outstanding.

Eleri Thomas was professional, friendly and genuinely personable, making the whole process feel easy and enjoyable. The wider team have been just as impressive, especially Ffion and Harry, who have all been extremely helpful throughout.

Every promise made was followed through on, calls were returned when they said they would be, and I’ve been kept updated every step of the way, which makes such a difference.

I would highly recommend the sales team at Sinclair Bridgend to anyone looking for great service, they really do deliver.

Looking forward to collecting my car in a few days!

Excellent customer service. We went to BYD Bridgend as the sales person Harry sold us our previous 2 cars in Swansea. Harry was thorough and didn't make it feel like a pushed sale. We then dealt with Ffion as well. We were kept informed along the way and no problem was too big for them. Great customer service and care throughout. Thank you both Harry& Ffion

I have used Sinclair before, decided to make the change to electric, knew Harry from a previous purchase and had full faith in him and Ffion in opur dealings

Great experience from start to finish.
At each stage all the information was clear. The response to any of my follow up questions was prompt.
The result, I bought a BYD Seal.

Excellent service!
Thank you 😊

We have just purchased a BYD Atto 3 from the Bridgend Sinclair garage, the service we received was fantastic, Eleri was great from start to finish through the sales process. They gave us a good deal on a part exchange. Thank you to Harry the sales manager too, who stepped in on Eleris days off.

Eleri was great, no pressure to buy and had all the information available. She gave honest opinions and made the buying process real easy and stress free.

Will be back again!