Simply Carbon Fiber Recensioni 

220
•
TrustScore 3 su 5

3,0

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Valutata 5 stelle su 5

I recently purchased the new iPhone 13 Pro Max Cases and shields protectors for me and my wife and we love them. Superb quality as usual. I personally like the Armor Series because of the extra protec... Leggi di più

Valutata 5 stelle su 5

First off, my case arriving in the mail extremely quickly. it came packaged extremely well and in a soft drawstring bag for extra protection. The case itself is made of high quality materials. i can t... Leggi di più

Valutata 1 stelle su 5

I've had two cases for two phones from them. One case showed up scratched and was replaced. The other case started delaminating a few months after receiving it and their customer service responded o... Leggi di più

Valutata 1 stelle su 5

Ordered a (very expensive for what it is) case for my iPhone, nice quality at first but now the sidewalls separate from the backpiece. I never get the phone out of the case, so it’s not really unde... Leggi di più

Dettagli dell'azienda

  1. Negozio di accessori di moda

Informazioni fornite da varie fonti esterne

Simply Carbon Fiber’s vision is to create a luxurious lifestyle brand and is focused on providing you the highest quality carbon fiber products to use in your everyday life.


Informazioni di contatto

3,0

Nella media

TrustScore 3 su 5

220 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

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Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,0

Tutte le recensioni

(220)

20 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

I ordered the S9 carbon fiber screen…

I ordered the S9 carbon fiber screen protector 11/24/2019. Recieved a confirmation from Simply Carbon fiber immediately that my order was placed and that I would receive an email with tracking info. Never recieved that email. By 12/5 I did not recieve my screen protector so I emailed customer service to inquire about my order. A woman by the name of Maria emailed me back the next day and said the USPS lost my order and that they would ship me another screen protector immediately as soon as they were available within 30 days. Can you believe this? They never had one to ship to begin with so they put the blame on the USPS. I started reading their reviews and lo and behold this exact same thing has happened to numerous customers. I told Maria to cancel the order and credit my CC back immediately. It is now 12/12 and my CC still has not been credited. I now went a step further and told SCF that if I do not receive my credit immediately then I will turn this over to my states attorney general because they have been doing this business practice to way to many people. Believe me, it's no the matter of the $20, it's how they do business. I only rated them a single star so I was able to get to this review. This company is a joke and a scam.

12 dicembre 2019
Non scritta su invito
Valutata 1 stelle su 5

Their watches are garbage

Their watches are shitboxes! I tried to return it but got the runaround for 41 days, they have a 30 full refund policy. Imagine That! their products as well as their customer service is rubbish! AVOID AT ALL COSTS!

29 novembre 2019
Non scritta su invito
Valutata 1 stelle su 5

AirPods case

I bought an airpods case and it's been 23 days since my order has been placed. I was shipped soon after but still isn't here. I contacted support but I have nothing in return.

27 novembre 2019
Non scritta su invito
Valutata 1 stelle su 5

Got the privacy edition.

Got the privacy edition.
Package was delayed and it took almost 40 days for them to deliver the product. And during this the customer service was just supremely horrible.
Upon installing the screen protector the edges started to come off in a weeks time.
What else could make this worse?

19 novembre 2019
Non scritta su invito
Valutata 1 stelle su 5

ARE YOU CRAZY I HAVE SENT YOU THREE…

ARE YOU CRAZY I HAVE SENT YOU THREE EMAIL WITHOUT A REPLY
(IPHONE 7 CASE )
Dear SCF
I am very disappointed in the way I have been treated by your customer service you sent me the wrong case I informed you right away and sent you pictures.
Ask you to send a replacement express please, all I got was a email with return details no sorry we will send replacement will credit you the postage nothing.
Just to add I have bought from you guys in the pass totally satisfied and recommended to many of my friend who also loved your cases.
Please pass this email on to your MD I look forward to you response.
Very best regards
Michael

(IPHONE 7 CASE )

8 novembre 2019
Non scritta su invito
Valutata 1 stelle su 5

I ordered a case for my iPhone X...

I ordered a case for my iPhone X this past weekend. Still hasn't shipped despite the "2-7 day" promised delivery time. To top this off, what business in the 21st century doesn't have a phone number to call for issues? How can it take you three-plus business days to ship an item when you have already created the label AND sent me an email SAYING it is shipped? I will never order from SCF again and I will warn every single person I know to stay away from this company unless they decide to provide me with a delivery time, actually deliver my product, and ideally give some store credit for such crappy service. Very dissappointed.

6 novembre 2019
Non scritta su invito
Valutata 1 stelle su 5

Customer Service is terrible

I ordered a case for my phone 21 days ago, and i have not seen a single sign of the product. I tried to contact them using gmail, but they have replied to only one of my mails. I tried to track the shipping using their included service in their website, but it always showed an error, and never worked. I also tried to get info about the shipping with their service in Facebook, but that never worked as well. It's a complete waste. I dont recommend it to anyone.

29 ottobre 2019
Non scritta su invito
Valutata 1 stelle su 5

Customer service is none existent

Customer service is none existent. Like ordering something and then have to hope you will get it then this is the company for you. Something go wrong with your order or they don't ship it to the right address, they are only reachable by email and take weeks to respond.

10 ottobre 2019
Non scritta su invito
Logo di Simply Carbon Fiber

Risposta di Simply Carbon Fiber

Hello Michael, I'm sorry to hear you experienced some trouble with our support team. I went ahead and did some digging on this matter and located your order that was placed on Thursday, February 7 and was delivered on Monday, February 11. Please keep in mind our support team works Monday through Friday. Regardless of the working hours, I do see it was delivered in a few days. I've gone ahead and sent you some store credit on me for the inconvenience. If you are having any more issues, please don't hesitate to reach out and well take care of them. Thanks for your support, Michael.
- Sergio | Co-Founder

Valutata 1 stelle su 5

Complete waste of money!

I bought the screen protectors and put them on two phones I have. They are complete junk, do not waste your money. Within a week the edges of the protector have come up, and they are not sticking properly to the phone.

10 ottobre 2019
Non scritta su invito
Logo di Simply Carbon Fiber

Risposta di Simply Carbon Fiber

Hello Amy, thank you for taking the time to submit a review. It sounds like you received a defected product or did not properly clean the screen before installation. Regardless of the matter, we're here for you. I've gone ahead and located your order and expedited another one for you. Thank you for your support, Amy.
- Sergio | Co-Founder

Valutata 5 stelle su 5

I’m from Northern Ireland and ordered…

I’m from Northern Ireland and ordered the carbon fibre sunglasses from them and I am really pleased with them. Postage from the USA was very fast and have them in time for going away on holiday. The quality of the sunglasses is amazing and the best glasses I have every owned. Will definitely be buying more stuff from them in the future.
Many thanks Mark.

23 agosto 2019
Non scritta su invito
Logo di Simply Carbon Fiber

Risposta di Simply Carbon Fiber

Hi Mark! Glad you are enjoying your sunglasses! Thanks for the support and review.
- Sergio | Co-Founder

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