Fantastic experience with these guys
Fantastic experience with these guys. Nothing was to much for Martin and the rest of the team highly recommend.
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Fantastic experience with these guys. Nothing was to much for Martin and the rest of the team highly recommend.
I bought a car for approximately £7,600 from a salesman named Martin. It had 52,700 miles and came with a 6‑month RAC warranty, which turned out to be completely useless for me because most garages I contacted refuse to deal with that warranty provider.
After just 2,300 miles, the gearbox failed and the PM sensor for the DPF system also failed. The official dealer quoted £2,500–£3,000 to replace the automatic gearbox clutch. When I contacted Silver Garage, they refused to repair anything and told me to go through the RAC warranty instead at the automaker dealer. The official dealer then refused to carry out the work under that warranty because, according to them, it simply wasn’t worth the hassle.
Only after I posted a review did Silver Cars call me back, asking me to remove it and bring the car in. They eventually admitted the car already had gearbox issues before selling it to me and said it would be sent back to the same person who had worked on it previously.
After three weeks, the car was finally repaired. I can only hope it holds together long enough for me to sell it, because at this point I just want to get rid of it as soon as possible.
I purchased a £6,250 vehicle from this dealer. After 10 days it broke down. I took it to my local dealer who advise me to return the car and get a refund but in accordance with Consumer Rights Act l reported the issues and they collected the vehicle and then l had to collect it at my own expense. It was a 130 mile round trip. Three days late l experienced exactly the same issues and again took it to my local deal who carried out some computer updates. Still having issues so l wrote to them rejecting the vehicle under the Consumer Rights Act. They have refused to give me a refund and l have returned the vehicle. I am issuing a Small Claim in the morning at a further cost of £455.
WARNING TO ALL DO NOT USE THIS DEALER
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