Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

I think Stan is an absolutely excellent professional handyman. I feel very relaxed having him in my home and always totally confident he will do a very lovely job. He painted my bath panel perfectly... Leggi di più

Valutata 5 stelle su 5

Jay visited a property where I am the landlord. He was super professional and pragmatic. My tenant asked him to look at a number of other small issues which she was concerned about and I was happy fo... Leggi di più

Valutata 5 stelle su 5

Just had a pleasant visit from Vasile from Silver Saints to do some repairs for me. He was clear and concise in his explanation of the problem and the fixes he made. It was not fully fixed on the fir... Leggi di più

Valutata 5 stelle su 5

Very pleasant phone manner, and the worker turned up within the time allotted. I was running out of options, as so many companies I phoned either did not call back as promised, or had such bad phone l... Leggi di più

Dettagli dell'azienda

  1. Idraulico
  2. Elettricista
  3. Tuttofare

Informazioni fornite da varie fonti esterne

Silver Saints is London's premier handyman service. All our 'Saints' have decades of multi-trade experience which means there are few jobs under a roof Silver Saints can't do. We offer same-day bookings and guarantee Silver Service from Booking to Billing.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

2725 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 50% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Pawel- Five Stars

Pawel was friendly, professional and focused on the job at hand. He did lots of odd jobs in 2hrs, and he easily went with the flow when I threw a few unforeseen issues his way! My second time using Silver Saints and I’d definitely use them again.

16 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Flat pack assembly.

Very pleasant phone manner, and the worker turned up within the time allotted. I was running out of options, as so many companies I phoned either did not call back as promised, or had such bad phone lines that I could not understand them. Silver Saints may not be the cheapest out there, but the service was superb, and the worker who turned up did a superb job, which I certainly would have found impossible.

11 marzo 2026
Non scritta su invito
Valutata 1 stelle su 5

I had a terrible experience

I had a terrible experience. I had 6 jobs, which SS assured me could be handled by the employee they sent. When he arrived he explained he couldn’t do 3 of them (for reasons that later turned put to be untrue). He then turned the main stopcock off to fix the shower. He left the shower unfixed, and not known to me left the stopcock turned off. When we had no water at all after he left, I couldn’t contact anyone st SS because their office is closed at the weekend. I had to get another emergency plumber out (I have an elderly and confused mum to look after). By the time he arrived there were airlocks in the system and it cost a lot for me to reinstate our water. SS, when I finally managed to talk to them, said they would not cover a penny of the extra expenditure that was caused by the negligence of their employee. Never use this company, they have underqualified staff, no emergency cover for out of hours (despite being delighted to take the booking for out of hours work), and absolutely no responsibility for damages caused by their own staff. Can’t be trusted.

9 marzo 2026
Non scritta su invito
Logo di Silver Saints

Risposta di Silver Saints

Dear Susan, I am sorry you have had to leave a review of this nature. I accept that things don't always go according to plan but always try to resolve any issues that may have been caused by one of our technicians.

Again I apologize unreservedly for the stop cock not being turned back on and the stress and frustration this may have caused both you and your mum.

As you know the Saint found a failed stop cock which he was trying to resolve and he simply did not remember that he had turned off another while trying to identify the correct water supply for your property. I'm afraid it is not the first nor last time it will happen to us or any other tradesmen.

I appreciate that you had to call out a 3rd party and, at no stage, have I questioned your reasoning for this or refused to cover this cost. This relates specifically to air locks that you claimed to be having following the water being turned back on. We offered to send one of our own technicians to check the stop cock and remedy the airlocks under guarantee and without charge that same day. You refused this offer and I explained that we wont be able to cover 3rd party costs for ongoing issues which we can resolve ourselves and without delay.

I hope this brings clarity to the situation.

Regards,

Jordan Taylor
Operations Director

Valutata 5 stelle su 5

Silver Saints will sort it out

A leaking tap and a shower mastic renewal were needed and Marco arrived on his motorbike the same day, evaluated the jobs and had one sorted within the hour and the tap within a couple of days. Marco worked cleanly and with expertise and I would certainly trust him and Silver Saints to solve my next household dilemma.

5 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

excellent service

Itay Arrived when scheduled was courteous and friendly. Did the job very quickly, would definitely use this service again they have always been excellent

4 marzo 2026
Non scritta su invito
Valutata 3 stelle su 5

Poor communication, but fair resolution in the end

I used Silver Saints to diagnose a hot water cylinder issue, and the experience initially became quite frustrating due to poor communication and lack of follow-through.

What should have been a straightforward repair turned into multiple visits, changing diagnoses and repeated booking mix-ups. On more than one occasion appointments were changed or not properly confirmed, which meant I had to rearrange my schedule to provide access to a vacant property, disrupting my work.

The process ended up costing me significant time and money. However, after raising a formal complaint, a director reviewed the case and handled it professionally. They acknowledged the situation and provided a fair refund, which I appreciate.

Overall, while the initial experience was disappointing, the way it was resolved was reasonable and helped restore some confidence.

29 gennaio 2026
Non scritta su invito
Logo di Silver Saints

Risposta di Silver Saints

Hi Ethan, I am sorry you have had to chase us like this. I have replied via email and hope we can resolve this for you in full. Best, Jordan - Operations Director.

Valutata 5 stelle su 5

Great work from Colin

Great service from Colin from silver saints. Changed some light fittings and hung some mirrors and a curtain pole I could never have done myself! Good to have peace of mind that it's been done properly. And they all look great.

27 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

Making the booking was straightforward…

Making the booking was straightforward and I was pleased with how quickly someone was available to come, at a time to suit me.
Alessandro was polite and helpful. He explained what he was doing, and showed me what he had done. He left the work area tidy when he finished. A five star experience.

27 febbraio 2026
Non scritta su invito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più