Orders 3 number elastics, only received two, emailed to chase the third with no acknowledgment but did answer other question. Haven’t bothered chasing as felt they were not great quality so have purch... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Absolutely incredible company. Phoned them after my daughter put in a last minute request for faux plaits for our pony with only three days to go until the show and they were sent out that same day an... Leggi di più
John & Amanda were so helpful, from booking appointment to go visit the shop, to pre-selecting items to suit and supporting final decision on items that will create the perfect showing look. Would hig... Leggi di più
L'azienda ha risposto
Honestly the best customer service you will get! Massive life savers at the London international this year when my older horse decided he was young again and we needed a last minute calmer! Also am... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni di contatto
4,4
Eccellente
448 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 75% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di Showponyprep
Thank you Charlotte for your wonderful review! As a small family business we pride ourselves in getting our customer service right as we feel this differentiates us from our competitors.
Have a fabulous 2025 season!
Karlie, Tal & Team SPP xx
Quick delivery
9 agosto 2024
Risposta di Showponyprep
Thank you Lindsay for your wonderful review! As a small family business we pride ourselves in getting our customer service right as we feel this differentiates us from our competitors.
Have a fabulous 2025 season!
Karlie, Tal & Team SPP xx
Lush
Love these sunglasses and receive nothing but compliments when wearing them. I need all 3 colours 🤣
6 agosto 2024
Risposta di Showponyprep
Thank you Kel for your wonderful review! As a small family business we pride ourselves in getting our customer service right as we feel this differentiates us from our competitors.
Have a fabulous 2025 season!
Karlie, Tal & Team SPP xx
OMG our special request Browband…
OMG our special request Browband arrived and couldn’t be more happy it is perfect , thank you soooo much it is amazing
12 settembre 2024
Non scritta su invito
Risposta di Showponyprep
Hi Natalie
Im soooo happy you love the bespoke browband we have crafted for you! I loved the way it looked when it was finished - i forgot to take pictures of it though :-( would you be kind enough to tag us into your pictures when you wear it so we can showcase it! It was absolutely one of a kind.
Hope it brings you lots of luck
Karlie x
Great selection of showing products
Great selection of showing products. Good service and communication to customer. Happy with everything I buy from them my little os turned out to the best with their products
5 luglio 2024
Risposta di Showponyprep
Thank you so much Mary for being one of our most loyal and supportive customers! From day one you have been a big supporter and we love watching your results and updates wearing all of our wonderful products.
Karlie xx
Beautiful browband
Beautiful browband. Speedy delivery
Really gorgeous . Looked amazing on
4 luglio 2024
Risposta di Showponyprep
Hi Clare
Im super pleased you love your browband, we put tonnes of effort into making them as we know people can tell the difference when a SHOWPONYPREP browband is in the ring.
Thanks for supporting our family business
Karlie xx
Prompt with a good product
3 giugno 2024
Risposta di Showponyprep
Hi Vicki
Thank you for your lovely review, we truly appreciate each and every person that takes the time to leave a review as it helps our business to maintain the exceptional reputation we have built over the past 6 years.
Karlie xx
Fantastic customer service
Fantastic customer service!
Quick response to all emails and efficient in resolving any issues at all!
Would highly recommend!
3 giugno 2024
Risposta di Showponyprep
Hi Laura
Thank you so much for your wonderful review. We pride ourselves on our supportive customer service and have this year expanded our team and hired a lovely lady called Mel so we are always on hand to support our customers through every different channel.
Many thanks for supporting our family business
Karlie xx
Able to contact company very easily
Able to contact company very easily, guidance given about product. Prompt delivery and as described, delighted.
4 giugno 2024
Risposta di Showponyprep
Hi Amanda
Super pleased we achieved all aspects of customer service through to a prompt delivery of your chosen products.
Thank you as always for supporting our family business.
Karlie xx
Risposta di Showponyprep
Hi Samantha
Thank you so much for your wonderful review. We pride ourselves on our supportive customer service and have this year expanded our team and hired a lovely lady called Mel so we are always on hand to support our customers through every different channel.
Many thanks for supporting our family business
Karlie xx
Amazing support
Amazing support, products and prices. Everything we need for the show ring. All questions are always answered.
Highly recommend.
9 maggio 2024
Risposta di Showponyprep
Hi Em
Thank you so much for your wonderful review. We pride ourselves on our supportive customer service and have this year expanded our team and hired a lovely lady called Mel so we are always on hand to support our customers through every different channel.
Many thanks for supporting our family business
Karlie xx
My favourite store worldwide
My favourite store worldwide.
Extremely lucky to have this beautiful store available to us in Australia.
8 maggio 2024
Risposta di Showponyprep
Hi Brooke
We love seeing you guys all wearing our products over in Australia!! It is literally the best feeling in the world!!
Looking forward to seeing your new browbands in the ring soon.
Wishing you tonnes of luck in the coming season and hope you continue to fly the SHOWPONYPREP flag high in AUS.
Thank you again for supporting our family business!
Karlie xx
Risposta di Showponyprep
Hi Laura
Thank you so much for your wonderful review. We pride ourselves on our supportive customer service and have this year expanded our team and hired a lovely lady called Mel so we are always on hand to support our customers through every different channel.
Many thanks for supporting our family business
Karlie xx
Risposta di Showponyprep
Hi Carol
Thank you so much for your wonderful review. We pride ourselves on our supportive customer service and have this year expanded our team and hired a lovely lady called Mel so we are always on hand to support our customers through every different channel.
Many thanks for supporting our family business
Karlie xx
Really pleased with everything iv…
Really pleased with everything iv received from these guys if there was any delay I was kept updated.
All items are co really good quality and i love being at shows and spotting others in different bits and pieces
3 aprile 2024
Risposta di Showponyprep
Hi Hollie
Thank you so much for supporting us and being a part of the SHOWPONYPREP family. The showing community is truly a wonderful one for us all to be involved in.Our children and i do the exact same thing spotting different items on the showground - it makes us super proud!
Thanks for supporting our family business
Karlie xx
Lovely business owners that go just…
Lovely business owners that go just that little bit further xx
Excellent choice of products and ordering is easy. xx
4 marzo 2024
Risposta di Showponyprep
Glad you thought our banner was ok and its a great addition to your school.
Many thanks
Karlie
First class service
Karlie & Tal always go above and beyond. They supply quality items at affordable prices. The customer service is second to none and I would recommend them to anyone.
4 marzo 2024
Risposta di Showponyprep
Hi Mrs P
Thank you so much for your wonderful review. We pride ourselves on our supportive customer service and have this year expanded our team and hired a lovely lady called Mel so we are always on hand to support our customers through every different channel.
Many thanks for supporting our family business
Karlie xx
Risposta di Showponyprep
Hi Mary
Thank you so much for your wonderful review. We pride ourselves on our supportive customer service and have this year expanded our team and hired a lovely lady called Mel so we are always on hand to support our customers through every different channel.
Many thanks for supporting our family business
Karlie xx
Great products easy to order and quick…
Great products easy to order and quick delivery
13 febbraio 2024
Risposta di Showponyprep
Hi Lisa
Thank you so much for your lovely feedback - we truly appreciate all of the support you give to our family business.
Karlie xx
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