Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Valutata 1 stelle su 5

DONT DO BUSINESS WITH SHOEBACCA Peregrine 13 Trail Running Shoes $54.95 11 / Medium As you can see there is no mention they are women's. I sent an email 3 minutes after ordering to cancel once th... Leggi di più

Valutata 1 stelle su 5

I received my order on March 10th and literally opened the box realized was not the correct sizes/shoes, immediately started a return and dropped return off same day. The package was only in my posses... Leggi di più

Valutata 1 stelle su 5

The most convoluted website and customer service you could ask for. Their site had issues with my password (come back later) - my return (unable...come back later) - three days of frustration. Also n... Leggi di più

Dettagli dell'azienda

  1. Negozio di scarpe

Informazioni fornite da varie fonti esterne

The best name in online shoes for men, women, and kids! Great discounts and free shipping on athletic shoes, boots, running shoes, and more.


Informazioni di contatto

2,3

Scarso

TrustScore 2.5 su 5

1140 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

No sign of refund for a half a month ago return

Paid 54.9 for 2 pairs of shoes. Couldn't cancel on time.
Arrived on 1/14 and I returned as soon as I received them.
It's been half a month and they haven't refunded yet. The UPS return was marked as delivered, I called and they told me to wait. Process repeated itself.
Took too long. Still waiting on the refund

11 gennaio 2023
Non scritta su invito
Valutata 1 stelle su 5

No help from Shoebacca

Well, after giving them a good review this company sent my last order to a wrong address and won’t track it down or refund. I’m done with them and was a loyal customer.

13 gennaio 2023
Non scritta su invito
Valutata 1 stelle su 5

Refund Scam

Ordered a pair of shoes for my son and noticed as soon as they arrived the width was too small at the ankle. Returned on Sept 29th. As of Oct 20th customer service has told me the refund has been issued, yet each time they claim it was the day prior to my email and await another 3-5 business days. Scam.

29 settembre 2022
Non scritta su invito
Valutata 1 stelle su 5

I am very dissatisfied with the service…

I am very dissatisfied with the service of this store, I placed my order last Friday 8/19/2022 at 3:00 pm, on Monday I received an email notification that my order was going to be processed, that they were checking with their “ sister wineries. that in a future email I would receive an update, since I did not receive any email, today Friday 8/26/2022 I called customer service to ask about the status of my order and they told me that I still had to wait between 5 and 7 days more for my order to be processed, supposedly because it is a "special" item. They're just boots, what's the problem? those boots in 5 stores in my city are in stock. if I decided to buy them with shoebacca it was only because they cost me $40 dollars less. Finally I decided to cancel my order and the person who helped me said that it could not be canceled and that I had to wait for my product to arrive and then return it. but after an hour I received an email that my order had been cancelled. they can believe it. very bad experience with this store I never buy from it again and I never recommend it.

27 agosto 2022
Non scritta su invito
Valutata 5 stelle su 5

Awesome shoe store

Shoebacca is an amazing store. I love the hiking boots I bought recently. The quality and the price was just right for me. And it was shipped in good time

25 gennaio 2022
Non scritta su invito
Valutata 1 stelle su 5

They don't return all money

If you bought a satisfactory product and no need to return it, it would be a good experience. However, it would be terrible if you want to return them a product. I bought a 10.5 Puma shoe, and it seems like 9 sizes, and I usually wear 10 size shoes; it is awful. So, I had to cancel an order and did not receive all funds back on my card. They charge me more than $6.5, and it is different from what their website says.
When I tried to contact customer support and resolve the issue, they just perfunctory said that "We do apologize for the inconveniences. We will issue you a refund. You will see this refund within 3 to 5 business days".Finally, I never got my money back a month after.

23 ottobre 2021
Non scritta su invito
Valutata 5 stelle su 5

Good market, no complaints

I personally really like shoes and I can't imagine my life wthout wearing nice shoes. People always tell me that I can combine incongruent things. I can wear nice shoes with a tight suit and it won't make me confusing. I believe that all people must wear those clothes which they like. They should never pay attention to the word of people around them, because taste in clothes is very individual thing. By the way, I noticed his shoes market couple of months ago and I guess it's a real discovery for me. There is a great responsive staff and plenty of assortment for any taste.

8 ottobre 2021
Non scritta su invito
Valutata 5 stelle su 5

Amazing

I have purchased boots and tennis shoes for me and my kids from shoebacca. They are wonderful with price, service and shipping. Name brands and great pricing. Perfect fit too.

5 ottobre 2021
Non scritta su invito
Valutata 5 stelle su 5

Absolutely Happy!

Absolutely Happy!! I've been looking at these Harley Davidson boots since last year, waiting for the price drop. Paid under $100. Very happy. Will shop here again, will recommend your site to friends. Thanks

16 settembre 2021
Non scritta su invito
Valutata 5 stelle su 5

Shoes are amazing

Shoes are amazing. Perfect fit!! Customer service is awesome!!!! Will definitely order my next pair through shoebacca.

13 settembre 2021
Non scritta su invito
Valutata 5 stelle su 5

Shoebacca is awesome!

Shoebacca is an awesome site and finds great deals to offer customers. I purchased to pairs of Men's athletic shoes and very happy with them and the price that I paid for them. Would recommend Shoebacca to everyone.

13 settembre 2021
Non scritta su invito

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