I prefer to visit the shop in Oban but on this occasion that was not possible. The online service was much appreciated as a fall back position but not as a replacement for the shop. Jewellery is one o... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
I have bought several pieces of jewellery from Shiptons in the last few years and I think they have an excellent selection of rings, earrings and other pieces. I have had great service when ordering i... Leggi di più
L'azienda ha risposto
Although the items are well made, the delivery really lets Shiptons down. I ordered goods on 31st July and it is now 14th August, yet I haven't even had confirmation that the goods have been dispatc... Leggi di più
L'azienda ha risposto
Shipton's produce some stunning pieces! Prices are very fair and I love buying their products. Delivery is always quite quick too.
Dettagli dell'azienda
Scritti dall'azienda
Since Albert Edward Shipton founded the company back in 1870, five generations of his family have honoured the original vision - to create spectacular jewellery with precious diamonds and rare gemstones gathered from the world's most remote locations. What sets Shipton & Co apart indeed is the dazzling quality of these gemstones which are ethically sourced and hand selected for you today by the founder's great great grandson, Jasper May. An acclaimed gemmologist, he brings both life-long study and inherited skill to his creative work.
Informazioni di contatto
27-33 Spencer Street , B18 6DL , Birmingham, West Midlands , Regno Unito
- 03453045080
- customercare@shiptonia.co.uk
- www.shiptonandco.com
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
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The company is easy to deal with
The company is easy to deal with. Ordering is simple, packaging very good and postage fast. I have bought a number of items in the past and always look at their catalogue when celebrations are due.

Risposta di Shipton & Co
Bought a lovely ring
Bought a lovely ring. Arrived promptly, well packaged.

Risposta di Shipton & Co
Beautiful bracelet
Beautiful bracelet and well worth the wait as the first one went missing in the post The help team were extremely helpful and a replacement was sent out promptly
I have bought from this company’s shops on several occasions but this is the first time that I have bought on line I would have no hesitation of ordering from them this way again

Risposta di Shipton & Co
Beautifully made presented and packaged.
I was absolutely thrilled when I opened the box and saw the beautiful brooch I had ordered for a friend's birthday. It was exquisitely made and I could almost make out the expression on the horse's face. One I have seen in real life many times. Not only was the jewellery beautiful but the service was excellent too.

Risposta di Shipton & Co
Staff very helpful
Staff very helpful, had a bit of an issue getting my product but when my ring arrived it was brilliant, staff kept me informed

Risposta di Shipton & Co
A very satisfied customer.
I have ordered from this company on a few occasions. Service has always been very pleasant with a prompt delivery. I am happy to recommend them to anyone.
Thank you Shipton andCo.

Risposta di Shipton & Co
Very happy customer
I had to return one item (amethyst ring) from my order as the colour of the stone was not as per the catalogue. I was offered an exchange up to £10 more than the value, which was good and I found one a bit more than that but used the £10 voucher I'd had with my original order. I was able to return it Freepost and I was kept up-to-date by Sunny with progress. My alternative ring was turned around by Sunny in 24 hours and I was surprised to find not only was a £5 voucher enclosed but a lovely amethyst keyring! How's that for service?

Risposta di Shipton & Co
Easy to order on line and delivered…
Easy to order on line and delivered promptly

Risposta di Shipton & Co
Went the e tra mile to ensure that my…
Went the e tra mile to ensure that my wedding anniversary present to my wife was delivered on time for our anniversary, great communication and very friendly staff

Risposta di Shipton & Co

Risposta di Shipton & Co
First Order experience
This was my first order from Shipton & I had a problem, completely my error, on the shipping address.
Customer service & support were excellent. Sunny replied quickly to my queries & addressed the problem most efficiently.
The actual pieces themselves are lovely, high quality & imaginative designs. I’m very happy with the value & with all aspects of the company. I shall certainly be using them again.

Risposta di Shipton & Co
Some items are beautiful
Some items are beautiful, some items broke, I dont understand WHY I had to rebuy some items, some items go to charity shops, some items get "stolen"....... ONGOING cycle. October 2025

Risposta di Shipton & Co
Wonderful Experience in Scarborough Store
The staff in Scarborough are both professional very pleasant their service is second to none. I have always been satisfied with my purchases and friends have loved gifts from Shiptons

Risposta di Shipton & Co
Very good value.
Easy to order from the catalogue. Items well
wrapped up, delivered with care and promptly.
Very attractive items, bought for Christmas presents.
Two Real Lapis Pyramids, unusual and will look lovely displayed where they can attract the light
on the window sill or mantelpiece.
Very good value as they were in the sale.
Very reasonably priced.

Risposta di Shipton & Co
Easy to order online
Easy to order online, great selection of jewellery and gifts. The item was very well packaged and I was kept informed of when my item would be delivered.

Risposta di Shipton & Co
Excellent
Have used this company over many years and have always been pleased with their products, many have been better quality than expected for the price.
Free gifts are genuine gifts and not sub-standard freebies.
A bit slow on delivery but I know to order in advance of need.
Overall an excellent company to deal with.

Risposta di Shipton & Co
Have ordered many items from here and…
Have ordered many items from here and always been satisfied by the order system, staff when I have telephoned, and the delivery

Risposta di Shipton & Co
Mixed experience
I ordered four items from the company and my experience was mixed. The owl on a branch paua shell brooch is beautiful, as are the oval paua shell Celtic hook earrings. I was disappointed with the marquise paua shell pendant as the drop was much smaller than I had expected. The Celtic Tree of Life pendant was already tarnished when it arrived. The lady whom I phoned to place the order was very polite but, even though I read out the sale price of each item, she did not notice that the computer was recording the original price in some cases, therefore the total came to about £60 greater than I had expected and I had to query it. She could not amend the system straightaway and had to phone me back. I would recommend that the computer system is kept updated to be consistent with catalogue and internet prices. Also, twice the assistant told me there would be a postage charge of £3.95, so twice I had to correct her as the order came to over £100 and therefore the postage should have been free. I was sent two £5 vouchers which cannot be used together to reduce the price of a new order, instead of being sent one £10 voucher as indicated in the catalogue. I was also sent a different free gift from the one I had ordered even though the assistant had not told me the one I had chosen was not available (in which case, I would have chosen something different from the one which arrived which is of no use to me). I would recommend that the company takes more care to get details correct. (The "date of experience" I have submitted is the date on the invoice.)

Risposta di Shipton & Co
A very satisfied, returning customer
Having used Shipton's for many years. Special occasions. Anniversaries. Birthdays. But also for the ". Just because gifts" Those times when words aren't quite enough. And the choices given by Shiptons have never been less than 100%successful. Costs, service and an all round brilliant customer satisfaction

Risposta di Shipton & Co
good products
good products, great communication and speedy delivery. What more can you ask ?

Risposta di Shipton & Co
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