Sell Your Laptop Recensioni 

214
•
TrustScore 4.5 su 5

4,5

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Valutata 5 stelle su 5

Great way to sell your laptop using a well respected courier and no extra packaging. Great prices offered for your old tech and better than it ending up in a landfill. I have used this service sever... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Excellent service, quick pick up and easy as no need to package courier brings the box and labels. Fast turnaround and quick payment! Recommended service for selling your laptops with ease!

L'azienda ha risposto

Valutata 5 stelle su 5

Best prices that I was offered. Placed order on a Wednesday, DPD collected both laptops Thursday, got email to say being checked Friday and money was in my account Saturday! Might help if a few more g... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

Process of getting device to you was easy. However, you could do better with having a clearer description of what you consider 'faulty'. I selected Good condition because the device was functioning, y... Leggi di più

Dettagli dell'azienda

  1. Servizi e assistenza per computer

Scritti dall'azienda

We guarantee to buy your old laptop for more cash than anyone else! Sell your laptop to us with free collection and receive cash in 48 hours from the point we recieve your item. Complete secure service with Data Wiping Certificates provided. Businesses and consumers welcome.


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

214 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde dopo 1 mese o più

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,5

Tutte le recensioni

(214)

61 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Highly recommend!

I have used Sellyourlaptop multiple times! Great company. Always keep you informed! And don’t delay with any payments. Dealing with Sam and the team is effortless and simply a pleasure.

Highly recommend.

7 maggio 2025
Non scritta su invito
Valutata 5 stelle su 5

10/10 These guys are the best

I have used other companies, but these guys are the quickest and best. I haven't had issues in the past but this time DPD let me down, I called sellyourlaptop and the customer service was excellent, sorted it out very quick. 10/10

23 aprile 2025
Non scritta su invito
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Risposta di Sell Your Laptop

Thank you so much

Valutata 5 stelle su 5

Great communication and transparency 10/10

Would happily use them again in the future. Even with the Easter weekend and issues with the courier the company kept me updated regularly. The gentleman I spoke to was polite, clear and honest at every stage, a level of transparency you don't get from most places these days as they care about doing a good job. Would recommend 100%

23 aprile 2025
Non scritta su invito
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Risposta di Sell Your Laptop

Thank you so much

Valutata 5 stelle su 5

Great service highly recommend

My laptop was collected a week ago, There has been a delay because of dpd and the bank holiday. I spoke to Sam a couple of times as I was concerned my laptop was lost. But turns out dpd sent it to the wrong place and he was hurt by the silly 1 star reviews which are out of their control and people haven’t received the money. I was very understanding about this never got angry with them. And Sam was so helpful even has paid me whilst still waiting for my product.these things happen and people should be more considerate. I highly recommend them and I will 100% use them again in the future. I found the whole experience extremely pleasant and Sam’s customer service was 2nd to none. Please ignore the 1 star reviews from the inpatient and rude customers. Keep up the great work guys. Michael

23 aprile 2025
Non scritta su invito
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Risposta di Sell Your Laptop

Thank you so much

Valutata 1 stelle su 5

I sent my machines on Tuesday and still…

It’s now been a whole week and I still haven’t received any payment. I sent my machines on Tuesday and they didn’t arrive until yesterday, Monday. The timeframe they give you is false and cash within 48 hours. It’s now been a week.

Very disappointing

15 aprile 2025
Non scritta su invito
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Risposta di Sell Your Laptop

We guarantee payment within 24 to 48 hours from the point we recieve the items. DPD did not deliver to us until Monday which is completely out of our control and this was mainly due to the easter break, as soon as we recieved your item the laptop had been tested checked and paid within 24 hours as we guarantee. I'm very sorry you are unhappy and hope given the fact DPD, which is a 3rd party in the process were at fault, that you may revise the rating given as its not a true reflection of us as we are reliant on the courier.

Valutata 1 stelle su 5

Incompetence

Incompetence.
I got a quote and booked a collection for my laptop. They used DPD, and on the day of collection the driver didn't show to collect and lied by marking the parcel "refused/not required" in spite of the fact that we waited indoors watching out for him.
Now, that's not the fault of sellyourlaptop, so I contacted customer service and explained what happened, trying to get a new booking since there was no option to do that with DPD. Their customer service turned out to be terrible and incompetent. First they told me they were passing my case over to warehouse. After no further response I emailed again asking for an update and got a rep asking for DPD proof of collection and I had to explain again that it hadn't been collected... yep, it's one of 'those' customer services where they don't even know your case each time you speak to them. After a couple more responses going nowhere, and it was now 5 days since I'd booked it originally, I gave up and used a different company that were actually competent.
EDIT: to respond to their reply which they edited and added "As always we guarantee payment within 24 hours and once the item was received the item was tested and paid within the time frame." This is a lie! As you can read from my original review, they never got my laptop in the end so they didn't receive it or test it or pay anything in any time frame. Again: I gave up after days of pointless emails with them and sold my laptop to a different company instead.

11 aprile 2025
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Risposta di Sell Your Laptop

I'm sorry to hear you had a bad experience and we did try to solve thos issue however DPD were not very helpful. Unfortunately we are a small fish in a big pond and on the rare occasion we are let down by their customer service. We will look to improve moving forwards. As always we guarantee payment within 24 hours and once the item was recieved the item was tested and paid within the time frame.

Valutata 5 stelle su 5

Best quotes!

Excellent service, super quick turnaround they have the best quotes for your Laptops.

1 aprile 2025
Non scritta su invito
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Risposta di Sell Your Laptop

Thank you

Valutata 5 stelle su 5

Amazing! 10/10

Amazing! I got a fantastic price on my laptop (best price out there!), service was very fast , free to send my laptop off and got my money very quickly. Will definitely be using this again in the future, thank you very much.

9 novembre 2024
Non scritta su invito
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Risposta di Sell Your Laptop

Thank you

Valutata 5 stelle su 5

Excellent service - perfectly fair and fast

Excellent service. Sent off two laptops. I did receive a slightly lower offer than was initially quoted but they sent photos to show the lower offer was fully justified and I understood why they did it. I responded to ask some questions; had a response within 10 minutes. I agreed to a new price and had the money in my account within 10 minutes.

Perfectly fair and very fast. Will definitely use again.

11 ottobre 2024
Non scritta su invito
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Risposta di Sell Your Laptop

Thank you

Valutata 1 stelle su 5

Lowball once they receive the product

I had a brand new laptop, still boxed and unused - was quoted £200.00 by this company. Took a week to test the product and then I received an email stating the new offer of £99.00. I was quoted £160+ by other companies but went for the higher £200.00 offer, only for a week later to find that offer, over halved. Would not recommend this company at all, tease you in with a good offer then lowball you when you have neither the product or funds in your possession.

9 settembre 2024
Non scritta su invito
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Risposta di Sell Your Laptop

Thank you for your review and we are very sorry you were not happy with the service. You were given the option for a free return so you didn't have to accept our offer however you did and then left a bad review. We will try our hardest to provide the best offer however if an item comes in and is not as described, then we must revise the price or we will lose money. We have now added how to videos so customers can make sure the spec they are sending is correct and we have also updated the conditions to be more detailed so as to avoid any confusion.

Valutata 5 stelle su 5

Great experience

It was very easy to get a quote online, print a postage label which was free and send my laptop off. I was thrilled with the price considering the laptop was broken and was not working properly. There was no hassle receiving the money and the communication of progress was superb. I received what was expected, hassle free. Very happy with the service and will use again in the future.

27 agosto 2024
Non scritta su invito
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Risposta di Sell Your Laptop

Thank you

Valutata 5 stelle su 5

It was very quick and easy

It was very quick and easy. I didn't think I would get paid instantly! They also kept me updated every step of the way. Thank you!

31 agosto 2024
Non scritta su invito
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Risposta di Sell Your Laptop

Thank you

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