My experience with Matrix DDS has been diabolical. It has now been over five months, and despite numerous attempts to contact them, I receive no response. When I do manage to get through to someone, n... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Efficient and professional! I needed a thorough check and Tory Bennett handled it like a star. The instructions were very clear and once I uploaded any required documentation the response was immediat... Leggi di più
The process gave you prior warning of what info you needed which was helpful. It didn't accept a code I was given to use, I had to re-set it, it was easy and quick to do, no hold ups really. The websi... Leggi di più
L'azienda ha risposto
No problems! They were extremely thorough and clear with what information they required. Their upload process is very friendly as well as professional. 10/10 for speed! People always say these things... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Matrix Security Watchdog, is a leading global provider of pre-employment screening and criminal record checks.
Informazioni di contatto
Davy Avenue, MK5 8HJ, MILTON KEYNES, Regno Unito
- 01420 593830
- hello@securitywatchdog.org.uk
- www.securitywatchdog.org.uk
3,4
Nella media
221 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Watchdog team was very quick to…
Watchdog team was very quick to complete my screening . Can’t fault it .
15 maggio 2023
Non scritta su invito
Risposta di Matrix Security Watchdog
Hi Michael,
We’re delighted to hear about your recent experience with us and thank you for taking the time to share your feedback.
Thank you again for using Security Watchdog.
Quick, easy and efficient
Quick turnaround service.
Instructions were clear and portal was easy to use.
3 maggio 2023
Non scritta su invito
Risposta di Matrix Security Watchdog
Hi Sarah,
Thank you for your review. It is important to us that we provide a great customer experience, and we’re happy that we hit the mark for you.
Thank you again for using Security Watchdog.
Very easy to navigate and staff very…
Very easy to navigate and staff very helpful when queries arose. First class experience.
15 maggio 2023
Non scritta su invito
Risposta di Matrix Security Watchdog
Hi Tina,
We are happy to hear that you had a good customer experience, and we appreciate you taking the time to leave us a review.
Thank you again for using Security Watchdog.
Well explained and Easy to follow.
16 maggio 2023
Non scritta su invito
Risposta di Matrix Security Watchdog
Hi John,
We’re delighted to hear about your recent experience with us and thank you for taking the time to share your feedback.
Thank you again for using Security Watchdog.
Clear and simple process
System was easy to use. Instructions were clear and the process was smooth.
5 maggio 2023
Non scritta su invito
Risposta di Matrix Security Watchdog
Hi Ifeoluwapo,
We are happy to hear that you had a good customer experience, and we appreciate you taking the time to leave us a review.
Thank you again for using Security Watchdog.
Very impressive service.
Very impressive service.
Brilliant communication.
Very quick and efficient service.
15 maggio 2023
Non scritta su invito
Risposta di Matrix Security Watchdog
Hi Jess,
Thank you for your review. It is important to us that we provide a great customer experience, and we’re happy that we hit the mark for you.
Thank you again for using Security Watchdog.
System very easy to use and service was…
System very easy to use and service was very quick even when asking for further information
12 maggio 2023
Non scritta su invito
Risposta di Matrix Security Watchdog
Hi Alastair,
Thank you for your review, we are pleased to hear about your positive experience with us.
Thank you again for using Security Watchdog.
Risposta di Matrix Security Watchdog
Hi Jodie,
We’re delighted to hear about your recent experience with us and thank you for taking the time to share your feedback.
Thank you again for using Security Watchdog.
Really impressed with the ease of use…
Really impressed with the ease of use of the system and the communication from the TSW team. Checks were completed quickly too.
2 maggio 2023
Non scritta su invito
Risposta di Matrix Security Watchdog
Hi Hannah,
We are happy to hear that you had a good customer experience, and we appreciate you taking the time to leave us a review.
Thank you again for using Security Watchdog.
The whole process was seamless
23 aprile 2023
Non scritta su invito
Risposta di Matrix Security Watchdog
Hi Joshua,
Thank you for your review, we are pleased to hear about your positive experience with us.
Thank you again for using Security Watchdog.
Smooth, simple process!
Smooth process, easy to follow instructions. Lots of communication about what was happening, both before and during the screening process.
20 aprile 2023
Non scritta su invito
Risposta di Matrix Security Watchdog
Hi Daniel,
We are happy to hear that you had a good customer experience, and we appreciate you taking the time to leave us a review.
Thank you again for using Security Watchdog.
Straightforward, fast and helpful
Straightforward process, with no surprises and easy to share/upload information. My case officer Rebecca kept things running smoothly and expedited all references, she kept me informed at each stage and would phone me to flag updates before emails hit my inbox, both flexible and accommodating when changes were required.
28 aprile 2023
Non scritta su invito
Risposta di Matrix Security Watchdog
Hi Graham,
Thank you for your review. It is important to us that we provide a great customer experience, and we’re happy that we hit the mark for you.
Thank you again for using Security Watchdog.
Efficient ,professional
2 maggio 2023
Non scritta su invito
Risposta di Matrix Security Watchdog
Hi Oxana,
We are happy to hear that you had a good customer experience, and we appreciate you taking the time to leave us a review.
Thank you again for using Security Watchdog.
Very quick and easy process and results…
Very quick and easy process and results were back in a week.
1 maggio 2023
Non scritta su invito
Risposta di Matrix Security Watchdog
Hi,
We’re delighted to hear about your recent experience with us and thank you for taking the time to share your feedback.
Thank you again for using Security Watchdog.
The process gave you prior warning of…
The process gave you prior warning of what info you needed which was helpful. It didn't accept a code I was given to use, I had to re-set it, it was easy and quick to do, no hold ups really. The website crashed at one point due to too many participants, thankfully it saved all my data entered, not too much of a problem. I've never used it before didn't find it too difficult. The e-mails recieved to complete the documents were very informative.
28 aprile 2023
Non scritta su invito
Risposta di Matrix Security Watchdog
Dear Sarah,
We’re sorry to learn about your experience. It’s always our intention to provide great customer service and your valuable feedback will helps us to improve our processes. Please reach out to us at swupdates@capita.com so that we can investigate what has happened.
Security Watchdog Team
My experience.
My experience was very smooth and was very happy with the process.
25 aprile 2023
Non scritta su invito
Risposta di Matrix Security Watchdog
Hi Dannielle,
Thank you for your review, we are pleased to hear about your positive experience with us.
Thank you again for using Security Watchdog.
Instructions where simple
Instructions where simple, process was easy
17 aprile 2023
Non scritta su invito
Risposta di Matrix Security Watchdog
Hi Shannon,
We’re delighted to hear about your recent experience with us and thank you for taking the time to share your feedback.
Thank you again for using Security Watchdog.
Excellent service
30 aprile 2023
Non scritta su invito
Risposta di Matrix Security Watchdog
Hi,
Thank you for your review. It is important to us that we provide a great customer experience, and we’re happy that we hit the mark for you.
Thank you again for using Security Watchdog.
The emails were sent on time and the…
The emails were sent on time and the definite responds were given on time.
7 aprile 2023
Non scritta su invito
Risposta di Matrix Security Watchdog
Hi Hammond,
We are happy to hear that you had a good customer experience, and we appreciate you taking the time to leave us a review.
Thank you again for using Security Watchdog.
Very smooth and well organised process
Very smooth and well organised process. Personnel were very helpful and explained any issues to ensure an effective and speedy process
27 aprile 2023
Non scritta su invito
Risposta di Matrix Security Watchdog
Hi Allan,
We’re delighted to hear about your recent experience with us and thank you for taking the time to share your feedback.
Thank you again for using Security Watchdog.
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