SecureFix Direct Ltd Recensioni 

216
•
TrustScore 4 su 5

3,9

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

As the first autumn storm will be here tomorrow (Oct 2026) I ordered the heavy-duty tether chain kit yesterday and managed to get next day delivery and they arrived this afternoon and are now fitted i... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

To any potential purchasers out there I offer one nugget of information based on personal experience, DO NOT USE THIS COMPANY, GO ELSEWHERE. The customer service department makes companies like Evri,... Leggi di più

Valutata 5 stelle su 5

Ordered caravan window capping through Amazon, unfortunately the wrong size was sent. I contacted them and they very quickly resolved the problem and told me I could keep the item wrongly sent. Shame... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Not my first purchase of lashing straps from this vendor. I keep retuning to buy many different items, mostly boat or load securing. Great straps. Much more robust than many others types from othe... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di articoli per il campeggio
  2. anche in
  3. Area per canottaggio
  4. Negozio di forniture marine
  5. Negozio di generi vari
  6. Negozio di utensili
  7. Produttore

Scritti dall'azienda

We Are Suppliers Of High Quality, Fair Price Goods, Providing Caravan Siting Equipment, Agricultural And Forestry Hardware, Marine Hardware And Fittings, Lashing / Lifting And Towing Equipment And Theatre Equipment. With Our Simple And Secure Ordering System In Place, You Can Have Your Order Placed, Goods Safely And Securely Packaged, Dispatched And Delivered To Your Door All Within 72 Hours (Excluding Bank Holidays & Weekends). We Have A No Quibble Returns Policy.


Informazioni di contatto

3,9

Molto buono

TrustScore 4 su 5

216 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 66% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,9

Tutte le recensioni

(216)

23 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

genuine quality business

genuine, helpful, fast. quality. sorted more out next day. don't go anywhere else

25 luglio 2022
Non scritta su invito
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Risposta di SecureFix Direct Ltd

Hello Mr Schofield.

Thank you for leaving us feedback.

Hopefully we can supply you again.

Jamie.
www.securefixdirect.com

Valutata 5 stelle su 5

Great company with the best support…

Great company with the best support team I've had the pleasure of using in years, if not forever!
After a brief conversation via email, Jason despatched the missing parts the very next day. Outstanding and highly recommended company!

13 luglio 2022
Non scritta su invito
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Risposta di SecureFix Direct Ltd

Hello David.

Thank you for leaving us feedback.

I am glad that Jason and the team resolved our mistake for you.

Hopefully we can supply you again.

Jamie.
www.securefixdirect.com

Valutata 5 stelle su 5

Helpful company with great service.

Great company to deal with great products at a good price with service to match.

22 giugno 2022
Non scritta su invito
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Risposta di SecureFix Direct Ltd

Hello Attie.

Thank you for leaving us feedback.

Should you require us in the future then please do reach out to us.

Jamie.
www.securefixdirect.com

Valutata 5 stelle su 5

Awning rail protectors…

Ordered a couple awning rail protectors from this company, good price if buying more than one. Delivery was quick and tracking details supplied after despatch, also courier provided updates. After fitting did find a genuine issue with one of them, so sent message, with photos, to seller, who responded very well and offered to either partial refund or send another, which I asked for.

Great service and would definitely recommend this company. Brilliant.

3 aprile 2022
Non scritta su invito
Logo di SecureFix Direct Ltd

Risposta di SecureFix Direct Ltd

Hello Paul.

Thank you for leaving us feedback.

Jason briefed me on this just today, I apologise that this happened in the first place.

Jamie.
www.securefixdirect.com

Valutata 5 stelle su 5

Customer focus is high

Customer focus is high, great support and knowledge. Plenty of email contact and great information.

24 marzo 2022
Non scritta su invito
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Risposta di SecureFix Direct Ltd

Hello Keith.

Thank you for leaving us feedback.

Jamie.
www.securefixdirect.com

Valutata 5 stelle su 5

Swift delivery of my battery box but…

Swift delivery of my battery box but unfortunately straps & fitting kit were missing,on making contact supplier checked but had no further stock so immediately made a refund and told me to keep the box with their compliments.I would be happy to purchase from again and recommend SecureFix Direct

4 febbraio 2022
Non scritta su invito
Logo di SecureFix Direct Ltd

Risposta di SecureFix Direct Ltd

Hello David.

Thank you for leaving us feedback.

Should you require us in the future then please do reach out to us.

Jamie.
www.securefixdirect.com

Valutata 5 stelle su 5

Purchased item on Thursday received on…

Purchased item on Thursday received on Friday you cannot ask for anything better than that, very happy with product and a good price.

8 gennaio 2022
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Risposta di SecureFix Direct Ltd

Hello Mrs Costello.

Thank you for leaving us feedback. I am glad that you were happy with ours and the courier service as well as your product.

I hope that we can supply you again.

Should you require us in the future then please do reach out to us.

Jamie.
www.securefixdirect.com

Valutata 5 stelle su 5

Great Customer service

Accidentally received an incorrect item , when contacted they immediately shipped the right part the next day.
Great products and outstanding customer service👍👍👍👍
Others take note 😝😝😝😝

5 gennaio 2022
Non scritta su invito
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Risposta di SecureFix Direct Ltd

Hello Mike.

Thank you for leaving us feedback.

This was no trouble at all, I apologise that this happened in the first place - I have passed your feedback on to our hard working team.

Jamie.
www.securefixdirect.com

Valutata 5 stelle su 5

Have just had excellent service from…

Have just had excellent service from this seller along with a good deal on several items...Would highly recommend and will use again.

2 gennaio 2022
Non scritta su invito
Logo di SecureFix Direct Ltd

Risposta di SecureFix Direct Ltd

Hello David.

Thank you for leaving us feedback.

Should you require us in the future then please do reach out to us.

Jamie.
www.securefixdirect.com

Valutata 5 stelle su 5

Lovely people

Lovely people and great customer service. Highly recommend and happy to purchase again

1 gennaio 2022
Non scritta su invito
Logo di SecureFix Direct Ltd

Risposta di SecureFix Direct Ltd

Hello.

Thank you for leaving us feedback.

Hopefully we can supply you again.

Jamie.
www.securefixdirect.com

Valutata 5 stelle su 5

Good service

Good service. Product faulty but received immediate refund. Very quick and easy to deal with. Will use again

27 dicembre 2021
Non scritta su invito
Logo di SecureFix Direct Ltd

Risposta di SecureFix Direct Ltd

Hello Steve.

Thank you for leaving us feedback.

Should you require us in the future then please do reach out to us.

Jamie.
www.securefixdirect.com

Valutata 5 stelle su 5

Excellent Service

This company provided excellent support when the post office failed to deliver my goods and had replacement hardware re-shipped pronto to me. It’s only on occasions like this that you know a good supplier.

13 dicembre 2021
Non scritta su invito
Logo di SecureFix Direct Ltd

Risposta di SecureFix Direct Ltd

Hello.

Thank you for leaving us feedback - I am glad that we resolved the issue for you.

Hopefully we can supply you again.

Jamie.
www.securefixdirect.com

Valutata 5 stelle su 5

Fantastic customer service

Absolutely excellent customer service. Resolved an issue with an order with no fuss or bother. Thank you it a refreshing change in this day and age. It restores ones faith in buying on line.

18 novembre 2021
Non scritta su invito
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Risposta di SecureFix Direct Ltd

Hello.

Thank you for leaving us feedback - I am glad that we resolved the issue for you.

Hopefully we can supply you again.

Rich.
www.securefixdirect.com

Valutata 5 stelle su 5

Great service

I ordered some tracers and one came fast, but one was missing. They immediately sent another TWO to make up for it. Great service.

13 novembre 2021
Non scritta su invito
Logo di SecureFix Direct Ltd

Risposta di SecureFix Direct Ltd

Hello.

Thank you for leaving us feedback.

Should you require us in the future then please do reach out to us.

Jamie.
www.securefixdirect.com

Valutata 5 stelle su 5

Excellent service

Excellent service, I had fault with an item after installing it, several months after I had bought it. On being contacted Securefix sent a replacement quickly and with no quibbles.

1 novembre 2021
Non scritta su invito
Logo di SecureFix Direct Ltd

Risposta di SecureFix Direct Ltd

Hello Peter.

Thank you for leaving us feedback.

Jamie.
www.securefixdirect.com

Valutata 5 stelle su 5

Excellent service

Excellent service.
Item arrived in good time and in great condition. Highly recommended.

13 ottobre 2021
Non scritta su invito
Logo di SecureFix Direct Ltd

Risposta di SecureFix Direct Ltd

Hello.

Thank you for leaving us feedback.

Should you require us in the future then please do reach out to us.

Jamie.
www.securefixdirect.com

Valutata 5 stelle su 5

Wish all companies had the same…

Wish all companies had the same customer service.
More than excellent.

24 settembre 2021
Non scritta su invito
Logo di SecureFix Direct Ltd

Risposta di SecureFix Direct Ltd

Hello.

Thank you for leaving us feedback.

Should you require us in the future then please do reach out to us.

Jamie.
www.securefixdirect.com

Valutata 5 stelle su 5

Wonderful company offering superb…

Wonderful company offering superb customer service. Couldn't have been quicker responding or more helpful or efficient processing a complicated order including making good when the courier lost part of the order. (Being out of stock they even waived making a charge for the lost part as compensation for the delay in obtaining it from the manufacturer. You don't expect anyone to care that much about the customer these days.)

8 settembre 2021
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Risposta di SecureFix Direct Ltd

Hello.

Thank you for leaving us feedback.

Thank you for reaching out to us in first instance to resolve the issue - I am glad that you were happy with the resolution.

If you need us again, do drop us an email, thanks.

Jamie.
www.securefixdirect.com

Valutata 5 stelle su 5

Prompt delivery and very rapid…

Prompt delivery and very rapid response/resolution to a query.

1 settembre 2021
Logo di SecureFix Direct Ltd

Risposta di SecureFix Direct Ltd

Hello.

Thank you for leaving us feedback. I will pass your feedback onto our customer relation guy.

Luke.
www.securefixdirect.com

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