Secretveneers Recensioni 

572
TrustScore 2.5 su 5

2,5

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Valutata 1 stelle su 5

This is my personal experience. Excited to try these the company will happy take your money after care is a joke they made my first set and they didn't even reach the gum line my real teeth still... Leggi di più

Valutata 1 stelle su 5

This company is an absolute joke!! My partner order veneers they sent the impression kit out, she got teeth back they did not fit…. As the say they will send another impression kit out but they don’t... Leggi di più

Valutata 1 stelle su 5

HORRIBLE! Only order here if you want FAKE looking clown teeth. Customer service is really bad too, you don't get any refund even though they send you very bad fitting and fake looking teeth. DO NOT o... Leggi di più

Valutata 1 stelle su 5

They didnt fit around gum line looks stupid. No contact details they have comments of on instagram, cant dm them back on instagram, the veneers arrived in a box with nothing else so impossible t... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Centro spa
  2. Farmacia

Informazioni fornite da varie fonti esterne

NO dentist online cosmetic clip on veneers. Save 70% by going lab direct. Order an impression kit and take your own impressions at home! No trauma no pain!


Informazioni di contatto

2,5

Scarso

TrustScore 2.5 su 5

572 recensioni

5 stelle
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2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 20% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

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2,5

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(572)

6 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

Such poor veneers.

Such poor veneers.
You could see my gum line, they were sharp (felt like they were cutting my gums), and due to having an over-bite with a slightly crooked front tooth they just looked comical and clown like. I couldn't close my mouth with them in, that's how bad they were.
I also had a poor experience with Amy, the CEO of the company. Apparently I emailed the wrong email (politely) about the issues, and I had a very abrupt response from her. I explained that if it was the wrong email this needed to be rectified so she wouldn't receive any further emails from customers as this email address was easy to access and if it happened again in future she could at least be polite about it. She apologised and changed her attitude, but it's a shame I wasn't met with that politeness in the first instance. Just a very negative experience all together and hundreds of pounds down the drain on a product I've never been able to use.

17 novembre 2022
Non scritta su invito
Valutata 5 stelle su 5

Fanastic

It’s unbelievable how this clip on veneers look😍 I had some from a German company and they broke because of a low quality material. This one I got from secret Veneers from the UK are so well. Very good quality and no fear that it will break. You also can eat with them 😍👍👍 Bought it from Germany 🇬🇧🇩🇪

10 maggio 2022
Non scritta su invito
Valutata 5 stelle su 5

Fantastic!

Oh my goodness, I honestly couldn't be happier!
I was so nervous, it's alot of money but I'm so glad I took the plunge.
One thing I would suggest is save up and get the super thin veneers, I ordered the normal ones and they were too thick but the super thin feel excellent.
Wouldn't hesitate to order again, am now saving for my bottom teeth!

19 novembre 2022
Non scritta su invito
Valutata 1 stelle su 5

Not even 1 star

Not even 1 star. . I bought the standard venners top and bottom and I get a non fitting venners. I send them pictures and 1000 emails I get the new impression kit and no even an answer after one month . I will send them to court as I paid 500euros for everything. That's impossible to don't care about their customers.. just be careful and don't order anymore. They don't deserve to be on online marketing. Massive reports on their website and close down secret venners .

23 settembre 2022
Non scritta su invito
Valutata 5 stelle su 5

Take the plunge!

So I was very nervous to order since I live in the US and couldn't come in person. There were so many variables that I felt could go wrong. I am so glad I took the risk! I really took my time doing my impressions, practiced putting plastic trays in my mouth multiple times before placing putty. Practice was key. There was an error with them sending me wrong teeth in mail but they responded quickly and made it up to me. My teeth look great! Their customer service is terrific. They got back to me within one business day. If you're reading these reviews and can't decide whether to take the plunge, do it ! I'm so glad I did. I'm going to order my mother a pair this Christmas.
P.s. If you live in US use USPS for shipping impressions instead of UPS bc I paid less than $20 and UPS quoted me over $130.

5 ottobre 2022
Non scritta su invito
Valutata 1 stelle su 5

An absolute sham!!

From the many many negative reviews: thus Customers returned the poor quality Veneers, and were not given a refund. In my case I returned the unused product via Royal Mail, tracked and to be sign for upon delivery. It was delivered but Veenera refused to sign for, and to accept the return product. But why?

A fraudulent company in its full glory! Stay away people from this blatant scam! It’s a good thing I did not pay for it straight away upon purchasing it, but had chosen the option to pay later. So very glad that I did! I returned the product because it looked cheap and complicated to use. I had a good look at it and I thought that no way this is professional, or of good quality.

So the product was not used but was returned straight away to Veneera; I was given the return address via email accordingly. I purposely paid extra for it to be signed for upon delivery because I did not trust the company, that they would acknowledge receiving it. Well about that, the bad reviews confirmed my suspicion. What they have to gain by not accepting the returned unused product is a mystery, and a farce!

Will they demand that I pay them £198 for a product I did not use and which I fully detested, hence the swift return of it? I read of how the veneers looked like something you buy from a joke shop; so cheap and unprofessional indeed! The customers all say the same thing and I believe that the positive reviews are all faked!

3 ottobre 2022
Non scritta su invito
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Risposta di Secretveneers

WE ARE NOT VENEERA - OUR COMPANY IS SECRET VENEERS PLEASE REMOVE THIS REVIEW YOU ARE NOT OUR CLIENT

Valutata 5 stelle su 5

Thank you secret veneers , absolutely brilliant

Thank you secret veneers you have made me smile and what a wonderful smile it is now!!!. I was very apprehensive when ordering as it is a lot of money ,but I have never been happy with my teeth color or shape so I decided to risk it , and the risk payed off 3 fold . I ordered the ultra thin top and bottom . It took a few remakes to get them just right but the customer service I received throughout was brilliant , nothing was too much trouble , after doing my first impression my first set didn't fit correctly and where sharp and loose , I was sent a second set that where altered from my first impression they still were not fitting quite right so the tec team asked me to do a second impression , the kit was sent out the next day and I received my remake 10 days later , they looked perfect even better shape that the first set really natural and real looking the upper plate was just slightly loose , I message them again to say it was slightly loose and they altered it and sent me another set within 7 days (again at no extra cost) , they are perfect. Although it took a few tries to get them just right , secret veneers will do the alteration for you at no extra cost till your happy with them . I would defiantly recommend this company to anyone who is thinking of getting clip in veneers . thank you secret veneers team , I am one very happy customer xx.

6 luglio 2022
Non scritta su invito
Valutata 5 stelle su 5

I absolutely love my secret veneers

I absolutely love my secret veneers! They are seriously life changing and fit snug to your natural teeth. Even if you’re missing some teeth you can still have the perfect smile with Secret Veneers!!! Thank you guys so much for boosting my confidence! ❤️

5 luglio 2022
Non scritta su invito
Valutata 2 stelle su 5

Don’t last long enough for the money…

Don’t last long enough for the money you spend, I never ate in them and they ware and split in places , not even had them a year.
Would buy again if the price was right .
Also customer service is awful . Feel like it’s a one man band .. lack of communication,
They also chat rubbish and say your teeth shape change over two years so you have to re buy at full price I don’t find this true ,. I would stick by them if they continue to let me buy replacements , but they bin your mouldings after 2 years

15 giugno 2022
Non scritta su invito
Valutata 1 stelle su 5

They steal your money and treat you like crap -report these people

The entire experience was absolutely disgusting! They are literally stuffing their reviews with fake five star reports .I’m reporting this “lab” for fraud.They literally drag their feet to waste time so you have no recourse for chargeback. Just make sure you file a complaint swiftly. Do not wait for them to make it right. They won’t. Also if you have an issue make sure you do a charge back before 90 days. These people will attempt to steal your money. I do not know how they are still in business. Very heart breaking to see so many people get scammed by them.

3 giugno 2022
Non scritta su invito
Valutata 1 stelle su 5

Purchasing from this company is the worst decision ever

I ordered the most expensive set of veneers from this company. The website has anyone believe that you will receive the service and goods you paid for with reasonable customer service. I had to return and retake impressions three times before I had to ask for a refund because the whole experience was proving to be very costly in time, effort and money. This is when I began to be alienated from the team with absolutely no reply or communication. The company has no phone line to actually speak to anyone and deliberately cooperated with customers to a certain stage before being completely left abandoned with no veneers or money. The worst customer service experience I have ever received. Do not invest any money into this combat because you will receive nothing

21 aprile 2022
Non scritta su invito
Valutata 1 stelle su 5

Not as expected, actually awful

I’m actually heartbroken, I’ve been researching these for so long and they’ve arrived this morning, the edges are so sharp I can’t wear them, they look absolutely awful, like comedy teeth you buy for £1 online, they’re so thick to the point I can’t close my mouth properly, there’s gaps at the back of both of them and it just collects saliva again making them unwearable, this is the worst possible outcome to purchasing something I’ve wanted to boost my confidence on for years, in my opinion, avoid at all costs

9 aprile 2022
Non scritta su invito
Valutata 1 stelle su 5

do not waste your time or money

do not waste your time or money. the quality of this product is laughable for what they charge. they literally look like the fake teeth you can buy at Party City. good thing there are so many other negative reviews (class action lawsuit ;)

1 aprile 2022
Non scritta su invito
Valutata 5 stelle su 5

so happy!

so happy!! I can not thank this company enough for my veneers I honestly didn’t think they would be as amazing as they are! I’m obsessed they’ve given me so much more confidence when smiling and talking! I have the micro thin at the top which omg I can’t even feel them in they are amazing! And standard for the lower and I absolutely love them!!
They were very helpful in answering all my questions & my adjustments were dealt with and sent so quickly!

Highly recommend 100% 🥰

28 marzo 2022
Non scritta su invito

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