Sealed Units Direct Recensioni 

188
•
TrustScore 5 su 5

4,9

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Valutata 5 stelle su 5

Needed some replacement sealed window units, Found Sealed Units Direct so thought we would give them a try. Very impressed from the start, Web site was so easy with plenty of helpful information... Leggi di più

Valutata 5 stelle su 5

excellent customer service and support from real people. Units were well prices and production times excellent. We had a problem with 2 units that were incorrect, and the company could not have been m... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great company and very helpful confirming my order details and with a time line for delivery. Had a slight issue with van breaking down delaying my delivery but i was kept fully informed about it and... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Very easy website to navigate and order specifically what I required, and competitively priced. Custom made units turned around in about 2 weeks with both telephone and emails to confirm despatch/deli... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio di riparazione vetri

Scritti dall'azienda

At Sealed Units Direct, a family-run business, we are dedicated to providing high-quality IGU/DGU glazed sealed units, along with outstanding customer service. Our user-friendly website allows you to order replacement double and triple glazed units directly from the manufacturer, helping you save on costs. With the latest technology in sealed unit production, we ensure precise glass cutting to size, delivering the perfect fit for your needs, every time. Our website uses Trust Payments for a simple and secure payment solution.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

188 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(188)

176 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Fantastic Service

Fantastic Service, quality products delivered on time. A big thank you to Vicky Neale who also kept me informed of delivery by phone call which was great to see and then contact me afterwards to make sure everything was ok

26 giugno 2026
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Risposta di Sealed Units Direct

Thank you for your wonderful review! We're delighted to hear you were happy with the quality of our products and the service you received. We'll be sure to pass your kind words on to Vicky Neale—she'll be pleased to know her updates and follow-up made a difference. We really appreciate your support and hope to help you again in the future!
Many Thanks
Sealed Units Direct

Valutata 5 stelle su 5

Three replacement units for home

I ordered three medium sized units to replace my blown units at home. The web site was easy to navigate and order from. A day before the units were to be delivered I was phoned by Maisie who took me through how and when the units would be delivered and on the day was phoned by the delivery team to tell me they were about to deliver them.

The whole experience was just great, windows are now installed, they look great and I'm sure that it saved me a whole lot of money.

I will definitely used them again!! Thanks!!

3 luglio 2026
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Risposta di Sealed Units Direct

Thank you for your fantastic review! We're delighted to hear the ordering process was straightforward and that Maisie and our delivery team kept you informed every step of the way. It's great to know your new units are installed, look fantastic, and helped you save money. We really appreciate your support and look forward to helping you again in the future!
Many Thanks
Sealed Units Direct

Valutata 5 stelle su 5

Great experience

Great experience. Maisie was great in keeping me updated with delivery.
Windows in and looking great.
Wouldn't hesitate to use again

1 luglio 2026
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Risposta di Sealed Units Direct

Thank you for your kind words! We're so pleased you had a great experience and that Maisie kept you well informed throughout. It's wonderful to hear your windows are in and looking great. We really appreciate your support and look forward to helping you again in the future!
Many Thanks
Sealed Units Direct

Valutata 5 stelle su 5

After a little accident with the lawn…

After a little accident with the lawn mower & a stone, I needed some new glaze. I was stressing about how much it would cost. After a Google search I chanced upon Sealed Units Direct. The website was great & easy to use. I entered the dimensions & type of instant quote.
I ordered on the 13th June & received it on the 2nd July. I think that reasonable allowing for manufacturer & dispatch. Which was free for my area. When I had a delivery query I corresponding with Maisie, who had allow the info I needed.
If i need glaze in the future I will definitely come back to sealed units direct & will definitely recommend them

13 giugno 2026
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Risposta di Sealed Units Direct

Thank you so much for your wonderful review! We're delighted to hear you found our website easy to use and that Maisie was able to help with your delivery query. We really appreciate your recommendation and look forward to helping you again whenever you need us.
Many Thanks
Sealed Units Direct

Valutata 5 stelle su 5

No issues

Significantly cheaper than any other quote I received. Order delivered within 2 weeks, as promised. Fast responses from customer service.

29 giugno 2026
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Risposta di Sealed Units Direct

Thank you so much for your kind review! We're delighted to hear you were happy with the price, delivery, and customer service. We really appreciate your support and hope to help you again in the future!
Many Thanks
Sealed Units Direct

Valutata 5 stelle su 5

Absolutely Fantastic company to work…

Absolutely Fantastic company to work with. Maisie and Vicky both went above and beyond to help me when ordering a large double glazed unit and the price was fare cheaper than anyone near to me.
The unit arrived and 2 helpful lads helpful lads were happy to help lift the heavy unit off and put it somewhere safe.
All said and done this company has excellent staff and the product and delivery is also excellent. I am on the borders of Lancashire,North yorkshire and Cumbria and can't believe it was fare cheaper and easier ro get a unit made and delivered up here than locally. 5 stars isn't enough 👍🏻

25 giugno 2026
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Risposta di Sealed Units Direct

Thank you so much for your amazing review! We're thrilled to hear you had such a positive experience from start to finish. Your kind words about Maisie, Vicky, our delivery team, and the quality of the unit mean a great deal to us. We really appreciate your support and look forward to helping you again in the future!
Many Thanks
Sealed Units Direct

Valutata 5 stelle su 5

Over zealous cleaning of the patio…

Over zealous cleaning of the patio resulted in me requiring a new double glazed panel for the conservatory. Bye house insurance no claims discount and increased excess I thought until I actually did some research. I searched google and opened sealedunitsdirect.co.uk web site entered the size required having removed the trim to get an accurate measurement and the site gave me a price that was pleasantly less than I was ever expecting and negated making any claim. Approx two week turn over. I contacted the office just after the two weeks and spoke to Vicky who couldn’t have been more helpful, took my details, rang me back and confirmed it was on the following days delivery. Excellent friendly service and great quality product. Even got a follow up email confirming everything was satisfactory. Definitely my go to for any replacement glazing

23 giugno 2026
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Risposta di Sealed Units Direct

Thank you so much for your wonderful review! We're delighted we could help turn an unexpected mishap into an easy and affordable solution. I'll be sure to pass your kind words on to Vicky. We really appreciate your recommendation and look forward to helping you again whenever you need us!
Many Thanks
Sealed Units Direct

Valutata 5 stelle su 5

Great service!

Great service from Vicky and all at Sealed Units Direct.
This was my first time of ordering a replacement double glazed window unit and it couldn't have been simpler. From the ease of pricing on the website through to great pre-delivery communication , to the over-delivery on the expected timescale.
A perfect experience!

23 giugno 2026
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Risposta di Sealed Units Direct

Thank you so much for your fantastic review! We're so pleased your first experience with us was such a positive one. I'll be sure to pass your kind words on to Vicky and the team. We really appreciate your support and hope to help you again in the future!
Many Thanks
Sealed Units Direct

Valutata 5 stelle su 5

Very easy to order online and lots of…

Very easy to order online and lots of options. The price for the sealed unit was good, and the delivery was excellent.
Would recommend.

18 giugno 2026
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Risposta di Sealed Units Direct

Thank you for your kind review! We're delighted to hear that you found the ordering process easy, the pricing competitive, and the delivery service excellent. We really appreciate your recommendation and look forward to helping you again in the future.
Many Thanks
Sealed Units Direct

Valutata 5 stelle su 5

Fantastic service.

Fantastic service.
I can’t thank Direct enough for a fast professional service and a prompt delivery
with my D/G unit.
I will be ordering a couple more.

9 giugno 2026
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Risposta di Sealed Units Direct

Thank you for your kind feedback! We're delighted to hear you were pleased with our fast, professional service and prompt delivery. We truly appreciate your support and look forward to helping with your next order.
Many Thanks
Sealed Units Direct

Valutata 5 stelle su 5

Very thorough and Maisie made sure…

Very thorough and Maisie made sure everything was perfect before production.

10 giugno 2026
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Risposta di Sealed Units Direct

Thank you for your kind review. We're delighted to hear that you found the process thorough and that Maisie was able to ensure everything was perfect before production. We really appreciate your feedback and your support.
Many Thanks
Sealed Units Direct

Valutata 5 stelle su 5

Excellent attentive service

Excellent attentive service, matched my obscured units to Pilkington in Ireland. Vicky is a very good communicator at all stages of the process.

7 maggio 2026
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Risposta di Sealed Units Direct

Thank you for your kind review! We’re delighted to hear you received excellent service and that Vicky was able to support you throughout the process. We’ll be sure to pass on your lovely feedback!
Many Thanks
Sealed Units Direct

Valutata 5 stelle su 5

Fantastic service and really quick

Fantastic service and really quick. Jake

15 giugno 2026
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Risposta di Sealed Units Direct

Thank you for your great feedback! We’re really pleased to hear you had a fantastic experience and that everything was quick and smooth. We really appreciate your support!
Many Thanks
Sealed Units Direct

Valutata 5 stelle su 5

Great service! Staff friendly and helpful

Having never changed a window panel before, I found the website easy to use and order from. The customer support was great - Maisie answered all my (sometime basic!) questions and was very helpful. Ive now replaced 30 units in my house with all panels delivered without issue.

16 maggio 2026
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Risposta di Sealed Units Direct

Thank you for your wonderful feedback! We're delighted to hear you found our website easy to use and that Maisie was able to help throughout the process. It's great to know all 30 units arrived safely and met your expectations. We truly appreciate your support!
Many Thanks
Sealed Units Direct

Valutata 5 stelle su 5

Super duper

Super Maisie. Super delivery. Super D/G units. Super service …-º

12 giugno 2026
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Risposta di Sealed Units Direct

Thank you for the fantastic review! We're thrilled to hear everything was super, from Maisie's service to your delivery and D/G units. We really appreciate your support!
Many Thanks
Sealed Units Direct

Valutata 5 stelle su 5

Fabulous service and product

Fabulous service and product . Vicky was fabulous and very attentive in arranging delivery and follow up ! Would definitely recommend this company for any of your replacement window needs .

16 giugno 2026
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Risposta di Sealed Units Direct

Thank you for your kind words! We're delighted to hear you had a great experience with Vicky and our team. Your recommendation means a lot to us, and we appreciate your support!
Many Thanks
Sealed Units Direct

Valutata 5 stelle su 5

Great service from these guys and…

Great service from these guys and girls. I dealt predominantly with Maisie.great service and follow up on delivery. My unit was ordered and delivered within ten days. If you need a sealed unit supplier you can't go wrong here.

2 giugno 2026
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Risposta di Sealed Units Direct

Thank you for your wonderful feedback! We're delighted to hear you received great service and a smooth delivery experience. We'll be sure to pass your kind words on to Maisie. We really appreciate your recommendation!
Many Thanks
Sealed Units Direct

Valutata 5 stelle su 5

Quick and Efficient

Quick, efficient, and exactly as ordered. Really good customer serive, support and updates from Maisie as well.

16 giugno 2026
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Risposta di Sealed Units Direct

Thank you for your kind feedback! We're delighted to hear everything was quick, efficient, and exactly as ordered. We'll be sure to pass your compliments on to Maisie. We appreciate your support!
Many Thanks
Sealed Units Direct

Valutata 5 stelle su 5

Easy purchasing process and great…

Easy purchasing process and great communication. Vicky was great and our units were delivered when they told us with no problems.

30 marzo 2026
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Risposta di Sealed Units Direct

Thank you for your kind review! We're delighted to hear that the purchasing process went smoothly and that Vicky was able to assist you. We appreciate your feedback !
Many Thanks
Sealed Units Direct

Valutata 5 stelle su 5

Excellent

Excellent! Easy to order, nicely priced, and excellent service from Vicky, both before and after delivery. I hope I never need another window replaced, but if I do, I know where I'll go! Thanks.

9 giugno 2026
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Risposta di Sealed Units Direct

Thank you for your kind words! We're delighted to hear you found the process easy and the service excellent. We'll be sure to pass your compliments on to Vicky. Thanks again for choosing us!
Many Thanks
Sealed Units Direct

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