Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

Buyer beware. My order seems to have disappeared into the ether - after taking my money of course. Emailed three times for a delivery update (all after the original suggested delivery date) but they h... Leggi di più

Valutata 5 stelle su 5

I ordered sealed units for the first time this week and filled in an online form, having a crisis of confidence I re-measured everything several times, finding a couple of errors!! I emailed glass... Leggi di più

Valutata 5 stelle su 5

Excellent experience from start to finish. Ordering online was quick and straightforward, and delivery was right on time. The glass arrived very well packaged, with no damage, and the dimensions... Leggi di più

Valutata 5 stelle su 5

Needed a large Double Glazed unit for my conservatory and obtained a local quote which involved personal collection, however, from my limited experience, it is always risky moving glass by car! I che... Leggi di più


Informazioni di contatto

4,0

Molto buono

TrustScore 4 su 5

55 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 50% delle recensioni negative ricevute

Solitamente risponde dopo 1 mese o più

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent experience from start to…

Excellent experience from start to finish. Ordering online was quick and straightforward, and delivery was right on time.

The glass arrived very well packaged, with no damage, and the dimensions were exactly as requested. Everything matched perfectly.

I handled the installation myself, but the product quality and service were spot on. Highly recommended.

21 aprile 2026
Non scritta su invito
Valutata 1 stelle su 5

Buyer beware

Buyer beware. My order seems to have disappeared into the ether - after taking my money of course. Emailed three times for a delivery update (all after the original suggested delivery date) but they haven’t even bothered to acknowledge my emails, never mind tell me when I will actually get the goods I paid for weeks ago.

23 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Needed a large Double Glazed unit for Conservatory

Needed a large Double Glazed unit for my conservatory and obtained a local quote which involved personal collection, however, from my limited experience, it is always risky moving glass by car! I checked the Glass2Go site and was quoted £30 cheaper and free delivery - a 'no brainer' I thought and now, 3 weeks later, I am delighted with the quality - thanks.

16 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

I ordered sealed units for the first…

I ordered sealed units for the first time this week and filled in an online form, having a crisis of confidence
I re-measured everything several times, finding a couple of errors!!
I emailed glass to go to hold the order, the next day I spoke to Dan who kindly adjusted the measurements fo me

15 aprile 2026
Non scritta su invito
Valutata 1 stelle su 5

Scam comany no delivery over 7 weeks, customer service totally ignore our calls and emails.

Scam comany not delivered over 6 weeks, customer service totally ignore our calls and emails. Order placed in February 2026.
Very poor experience with customers service. After couple calls we have been asked - company do not have idea ,,what's happening with our order,, ( totally shocked with this answer) Till now over 7 weeks we do not have money and no glass panels as well!

27 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

I had a great experience with Glass2Go

I had a great experience with Glass2Go. Hannah provided excellent customer service from start to finish—she was friendly, helpful, and made the whole process smooth and stress-free. She answered all my questions clearly and went above and beyond to make sure everything was handled quickly and efficiently. Really appreciate her support we love working along side glass2go with our uk projects and will continue to build this relationship

25 marzo 2026
Non scritta su invito
Valutata 4 stelle su 5

Goo service.

Was easy to order with clear web site to assist. Delivery was sooner than the initially given date. Would have been useful to have had an email to say the units were on their way.

4 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Very good service

Very good service….had ordered a unit but I ordered the wrong size…Dan from sales sorted it for me when I emailed them ..even rang me up to double check my size off the glass….thanks again (Thanks Dan)

18 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Quality company

Being in the trade I’m always on the hunt for local reputable businesses to work alongside. When I discovered glass2go I was made up.
I recently placed an order with them and everything about the process from the initial enquiry to ordering and the delivery was superb. I would highly recommend such a professional company and look forward to making more orders in the near future. Website easy to navigate, quality glass and speedy delivery.

Jamie.

27 febbraio 2026
Non scritta su invito
Valutata 4 stelle su 5

Delivery is not 10-12 days nationwide

I ordered a pane of glass thinking it would be here within 10-12 days nationwide as mentioned at the bottom of the page. I ordered on 6th Feb after payment to my shock and horror I got an email saying delivery 24 th Feb. How is that 10-12 days. So pleased be aware. When placing an order. They deliver to your city only when there van is full of deliveries to your city so can be any day. But saying that glass arrived in perfect health this morning at 8am 24th Feb.

6 febbraio 2026
Non scritta su invito
Valutata 1 stelle su 5

Communication shambles

Ordered 6 replacement units in September, finally arrived in November
, one unit cracked on install so contacted and ordered a replacement. 15 emails and 4 phone calls later still no replacement unit. Spoke to someone on the phone finally to be told they were really busy and had lots of orders and it was hard to keep track of them all?!? Shocking customer service and communication. A real real shame as the units provided are ok! Just really really hard to actually get them to deliver them.

22 febbraio 2026
Non scritta su invito
Valutata 1 stelle su 5

Ordered 14mm overall thickness of…

Ordered 14mm overall thickness of glass, got delivered 27mm thickness glass 3 weeks after ordering. They won’t do refunds, they insist on remaking and sending out again. Don’t order if you’re in a hurry!!!

10 febbraio 2026
Non scritta su invito
Logo di Glass2go

Risposta di Glass2go

Hi Michael, I’m sorry we let you down with the incorrect sizing and the wait time. We completely understand your frustration. To make things right, we offered a full refund as an exception to our usual policy, but we're happy to provide the express remake you requested instead. This is being rushed through production now. Thank you for giving us the chance to fix this.

Valutata 5 stelle su 5

Good product

Good product. Promptly delivered.
All sizes as requested.will use again thanks

31 gennaio 2026
Non scritta su invito
Logo di Glass2go

Risposta di Glass2go

Hi Michael, thank you for sharing your experience, it's very much appreciated. 😊

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più