I booked room 2 at brookvale guest house and when i arrived there were aother people at the same room that booked the same room , they don’t answer or refound . This place need to be reported to poli... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
I booked room 2 at brookvale guest house and when i arrived there were aother people at the same room that booked the same room , they don’t answer or refound . This place need to be reported to poli... Leggi di più
L'azienda ha risposto
I needed an urgent roof repair doing on my property, so contacted SDM late on a Friday afternoon, Jade and the team couldn't of been more helpful, very quick to respond, and organised for one of thei... Leggi di più
L'azienda ha risposto
I wanted to say a Huge Thanks for Mark and the Team. Only a week before Xmas I viewed a property as was street homeless and was told the studio was undergoing a complete Gutting and refurb. by some mi... Leggi di più
I rented room number 14 at Brookvale Guest House for two nights. There's a hole in the ceiling through which sewage water drips from the second floor. The carpet in my room was soaked with contaminate... Leggi di più
L'azienda ha risposto
Property management and Lettings. Southampton’s most valued independent letting agency and property management company. 'Bringing value to you and your property.'
Directors generals house, 15 rockstone place , SO15 2EP, Southampton, Regno Unito
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 58% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
I’m frustrated and disappointed with this company’s unprofessionalism. I booked three viewings, but the agents never showed up or answered my calls. Each time, I was misled about the property’s availability and never informed it was already taken.
Very poor customer service service , took money from you and then keep changing dates last minute , very disappointed and unprofessional customer service.
Customer service are top notch very helpful with all you need help with would highly recommend
Very dodgy Landord they take money off people with tenancy move about 3-4 people per room and turn blind eyes to drug selling they break tenancy agreements when have one and also scam the councils for extra money never do repairs on any house that takes benefits so they can use the money to fix workers houses they lie to tenants about what is said and break data protection please for your safety and sanity stay away from them

Risposta di Sdmpropertyltd
Unable to talk to anyone but the reception staff through the whole process! Placed a holding fee down whilst references being made which took 1 hour for references to be completed and 14 working days for a decision to be made! Terms and conditions state the holding fee will remove the property from the market which it did not and it will only be non refundable if ‘said’ tenant decides not to take property not if the landlord decides not to accept you! Have been ignoring my emails to return my holding fee for last 2 week! The holding fee was more than the 1 week rent amount advertised. Will now be taking them to a claims court to return my money!
I am staying in this property for past two months, people who manages the property are good, helpfull and are ready to hear your problems and solve it as soon as they can. Overall am very happy for staying in this property
They have a lot of options to choose from which at the end you be happy.
The SDM team is always on time to respond to clients,and Thier accomodation is unique

Risposta di Sdmpropertyltd
I lack words to express how satisfied I am using this service. More grace to your elbow big up

Risposta di Sdmpropertyltd
A great place to find accommodation for a student or working singles or couples, very well organised and 24/7 available to help fixing any issues in the house great value for money safe and healthy accommodation, but as one of a tenet I advice all the tenets also should maintain hygiene and try to be clean and shouldn’t trouble other tenets
And I’m staying in one of SDM’s house since more than a year and I will stay here 4 more year, I suggest 100% SDM to anyone

Risposta di Sdmpropertyltd
I was thrilled with the response and apt decision making of the team especially the gentleman that attended to me. The service came in as at the time I needed it the most. And also excellent ovarall property management.

Risposta di Sdmpropertyltd
Any problem we have they attend it as soon as possible ,they make sure everything is OK in house

Risposta di Sdmpropertyltd
Excellent, with them you don't have to worry about where to stay. Their properties are well maintained and in excellent condition.

Risposta di Sdmpropertyltd
I had an excellent experience with Mark from SDM Property Ltd. His professionalism and responsiveness made the letting process seamless. Mark demonstrated a deep knowledge of the local market and was proactive in addressing any concerns. I appreciate his commitment to ensuring a positive tenant experience. Highly recommend SDM Property Ltd, especially Mark, for their outstanding service.

Risposta di Sdmpropertyltd
Absolute very good in accommodation and maintenance of property.making environment a better living for us.

Risposta di Sdmpropertyltd
Deceiving and irresponsible agents, avoid them at all cost
Outstanding!! Theywent out of their way to secure me suitable accommodation at short notice. Friendly and professional, i highly recommend these guys.
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.