Your branch manager in the Wolverhampton shop was extremely
Rude not listening to our concerns,
We left with a bad experience, although we bought a sofa from the
Shop l will not be recommending this
To friends or family.

The Store people were very welcoming and explained
a few things to you before you looked around.
and the gentleman that looked after me was great
informative took me through the sale of the sofa I
liked I would advise anyone to come and shop for there new sofa here.
Happy Customer

Staff helpful , informative

A lovely warm welcome as soon as we entered the store. The lady explained the system of colour coded tickets and offered help or I could browse. I took her up on offer of help.
After explaining my needs we quickly found a beautiful sofa perfect for me. She showed me alternatives both in price and comfort but I bought the one I felt most comfortable for me.
She explained the extra 5 year cover and as a grandma and pet owner I decided it was worth the extra to protect my sofa from any accidents. I was offered a drink of bottled water which I accepted and gifted a free tote bag too. My entire experience was calm informed and friendly. Highly recommend the Wolverhampton store.

Great service and good delivery

A great sofa. Delivered yesterday and exactly as I was expecting. Was told when I ordered it there would be roughly a three month wait and that was spot on. Very happy with it

From start to finally picking my sofa felt at ease no pressure excellent service

Rav was really helpfull . Helped us find our perfect sofa and colour

As soon as we walked into the store, we got a super greeting. The advisor was friendly & professional, she listened to what we were after & showed us several options. She was knowledgeable about the products & was not rushing us in our choice.
The whole process of the purchase was quick & painless.
We even got a tape measure & tote bag for free!
Just hope that the leather recliner comes on time & is up to standard. Should arrive in around 10 weeks time. So can’t comment on the chair yet.

Great service
Sofa turned up when given date for delivery
Kept us informed on delivery
Recommend

Delivery went very well, 2 well very polite gentlemen, delivery went well.

The guy who assisted me took me through and explained everything I needed to know, ended up making a good choice for myself cos of his explanation.He was so professional yet friendly.

The lady that helped us all the way she was great anf the manager a very plesent expereance thank you very much

I was impressed with how I was able to keep track of where the delivery vehicle was . I was given a time for delivery in the morning and it was about right on time
The two lads were very good considering it was delivered to first floor flat so they had to navigate the stairs. Very quickly set up and cleared all cardboard and other waste and took it away
Furniture is comfortable and exactly what I wanted

I received amazing service when picking out my new sofa. Couldn’t do enough for us. I highly recommend

Friendly staff on arrival not pushy
Directed us to what we wanted to see and had chance to make our minds up without being hounded

All the staff at the Wolverhampton shop were extremely welcoming, helpful and polite.

Great product and service

Great staff
Not under pressure and free to roam

Explained everything clearly and concise