Gud staff very helpfull and lads gud at fitting it

Shop visit very good, staff gave you time to think no pressure .
Vast amount of options and permutations so plenty of reasons to take your time.
Can’t comment on products yet as no delivery, hopefully that will be as painless as initial visits.

George at Stockton branch very helpful and attentive

we were dealt with by a very friendly able and knowledgeable assistant called Rob. He made feel at ease, told us all we needed to know about the sofa bed range and helped us with our decission

The 2 men who brought my 2 sofas were very polite. They placed the sofas just where I wanted them. And took all the rubbish away with them

Delivery a disaster!
They lost half of our reclining chair and had to reschedule delivery.
Not a problem in itself but we had to do all the work attempting to find out what was happened?
Would appear that there is no accountability within this organisation!
The chair is good quality and we are very satisfied with it.

This is the second time we have purchased from Poltronesofa, Stockton, in the past few months. Once again we have had an excellent experience from start to finish. Helpful and knowledgeable sales staff, quality workmanship in the manufacturing of our furniture and friendly, helpful and polite delivery team. We would highly recommend Poltronesofa.

We ordered our furniture with good faith, expecting to get interest free payment. Attended the shop to arrange this to be told declined. The manager has put some wrong details in hence rejected. Told delivery was to be at our old address not the new one, which they had been told over and over. Finally furniture arrived all in order. Would not recommend this company for any reason. Paid cash and didn't get any discount or freebies!

Brilliant service and easy to customise

Service and respect from the staff especially George

Friendly and informative advice. No pressure to buy. Took the time to talk to us about our buy. .Martin was very helpful.

Welcomed on arrival and lots of help and advice given by sales assistant. (Cannot remember the blonde ladies name) Finally decided to buy two two seater sofas

Lovely sofa, great delivery team

The guy that served us was very obliging.

Warm welcone to the show room
Jemna listen to what i was looking, nothing was any bother like check dimension with a tape to leather choices
Credit the company

Very good service with lots of information and help without being pushy. Goods ordered for delivery

Good service helpful delivery men 👍

The two lads that delivered were excellent whole service was great

Good service, never felt pushed into buying and was given good support and advice

Staff friendly and helpful