poltronesofà - Scunthorpe Recensioni 

805
TrustScore 4.5 su 5

4,6

Lakeside Retail Park, Lakeside Parkway, DN16 3UA Scunthorpe, North Lincolnshire,, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

The 5 stars is for our interaction with the staff at the Scunthorpe store. Very helpful & knowledge. Great service. However, I would not give the experience we had on the website anything more tha... Leggi di più

Valutata 3 stelle su 5

The staff in the shop were very pleasant and helpful. When the suites were delivered one settee had a dirty mark on it that the driver pointed out and he made an attempt to clean it.The process for... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

It is hard to give a detailed review as our order is not due until early October when are visit to the Scunthorpe store was on the 3rd July. We were looking to replace a leather suite. The store was... Leggi di più

Valutata 5 stelle su 5

Great service throughout from the store purchase to delivery. Store staff friendly, knowledgeable and helpful. Not a high pressure experience at all. Kept informed at every stage and my sofa was de... Leggi di più


Dettagli dell'azienda

  1. Negozio di mobili

Informazioni su poltronesofà - Scunthorpe

Scritti dall'azienda

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Scritti dall'azienda


Informazioni di contatto

  • Lakeside Retail Park, Lakeside Parkway, DN16 3UA, Scunthorpe, North Lincolnshire,, Regno Unito

  • 01724 290910

4,6

Eccellente

TrustScore 4.5 su 5

805 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,6

Tutte le recensioni

(805)

18.051 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great service from the shop and…

Great service from the shop and delivery.

9 aprile 2024
Non scritta su invito
Logo di poltronesofà - Scunthorpe

Risposta di poltronesofà - Scunthorpe

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Valutata 5 stelle su 5

These comments are specifically for SCS Scunthorpe …

These comments are specifically for Alan and Rash at the Scunthorpe store. Both these guys bent over backwards to help us with chairs, sofas, tables and carpet - I cannot come d them highly enough for their advice and patience !

6 aprile 2024
Logo di poltronesofà - Scunthorpe

Risposta di poltronesofà - Scunthorpe

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Valutata 5 stelle su 5

Fabulous friendly service 👌

Fabulous friendly service 👌

7 aprile 2024
Logo di poltronesofà - Scunthorpe

Risposta di poltronesofà - Scunthorpe

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Valutata 5 stelle su 5

Fantastic experience

The whole experience was great, no pressure sales, no following us around, the guy who served us only approached us when we were ready. He was friendly, informative and very in tune with our needs in regard to purchasing a recliner chair for my husband, nothing was too much trouble, I feel that furniture shop staff have got the it just right regarding selling, and not pressuring you as soon as you walk in, we sat with our salesperson very comfortably with tea and coffee made for us, he was incredibly helpful, priced every single version of the furniture we looked at to compare cost. We were happy to purchase our furniture following a very in depth conversation as to what was included in the sale. A very smooth and enjoyable experience!

5 aprile 2024
Logo di poltronesofà - Scunthorpe

Risposta di poltronesofà - Scunthorpe

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Valutata 5 stelle su 5

Excellent Service

Excellent Service, very friendly and efficient, I would 100% recommend the guys that delivered

5 aprile 2024
Non scritta su invito
Logo di poltronesofà - Scunthorpe

Risposta di poltronesofà - Scunthorpe

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Valutata 4 stelle su 5

Helpful

Helpful, friendly and not too pushy.

29 marzo 2024
Logo di poltronesofà - Scunthorpe

Risposta di poltronesofà - Scunthorpe

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Valutata 5 stelle su 5

A great shopping experience without any…

A great shopping experience without any pressure matched by a great delivery service.

22 marzo 2024
Non scritta su invito
Logo di poltronesofà - Scunthorpe

Risposta di poltronesofà - Scunthorpe

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Valutata 4 stelle su 5

Helpful staff

Nice clean and relaxed showroom with plenty of choice. Staff left me in peace to look around before offering assistance and when he did, he was very helpful which made my purchase hassle free, definitely recommend to friends 👍🏻

28 marzo 2024
Valutata 5 stelle su 5

Offers a good shopping experience.

Emma was very friendly but not pushy. Impressively , she remembered us from a previous visit a couple of weeks earlier which made the experience much more personal. She was knowledgeable about the sofas on sale and explained the different guarantees that came with the suite very clearly.
The store manager (apologies to him as I never caught his name) was also very knowledgeable and helpful when it came to the final sale.
Overall, a very pleasant shopping experience.

24 marzo 2024
Logo di poltronesofà - Scunthorpe

Risposta di poltronesofà - Scunthorpe

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Valutata 5 stelle su 5

Promt and courteous service

Promt and courteous service. Zero percent interest instalments.

18 marzo 2024
Logo di poltronesofà - Scunthorpe

Risposta di poltronesofà - Scunthorpe

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Valutata 5 stelle su 5

Excellent service throughout- did not…

Excellent service throughout- did not pester when looking around the store but available when requested to answer any questions. Excellent delivery service really like the time slot as allows flexibility. Delivery guys really friendly and cleared away the packaging. Told they had stepped in to deliver last minute so really appreciated that to avoid disappointment. Thank you🤗

22 marzo 2024
Non scritta su invito
Logo di poltronesofà - Scunthorpe

Risposta di poltronesofà - Scunthorpe

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Valutata 5 stelle su 5

It’s about the customer needs

Came in recently with mum to buy a two seater sofa, the salesman was extremely friendly knowledgeable and helpful. We were all set to buy a merial 2 seater sofa then had a change of heart and wanted to look at the leather ones. Salesman was brilliant, very understanding and proceeded to assist us. Brilliant service.

12 marzo 2024
Logo di poltronesofà - Scunthorpe

Risposta di poltronesofà - Scunthorpe

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Valutata 1 stelle su 5

Payment taken for carpet no longer stocked.

Surveyor priced up job. Payment was taken in full and advised a call would be received to arrange fitting. When call came it was to advise carpet no longer stocked. Had to call customer services to request full refund.

8 marzo 2024
Logo di poltronesofà - Scunthorpe

Risposta di poltronesofà - Scunthorpe

Good Morning, 


I hope you are well and thank you for your review. 


Please accept my deepest apologies for any inconvenience this may have caused. 


Looking into your account, I can see the order has now been cancelled and a refund has been issued to your card.


Thank you for choosing us and we hope to see you again in the future.


Kind Regards
Tegan
Customer Experience | ScS

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più