poltronesofà - Oldham Recensioni 

1913
TrustScore 4.5 su 5

4,6

13 Centre Retail Park, Broadway, OL2 5HX Oldham, Lancashire,, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

i like to thank all your staff there so very helpfull and nothing is to much trouble i would recommened everyone to come to your stores and your furniture is 100% good quality and well made thank you... Leggi di più

Valutata 5 stelle su 5

Salesman was really helpful and helped us pick the suite we wanted . Delivery on time as promised. Delivery men were excellent and helpful. We are very happy with the quality and appearance of th... Leggi di più

Valutata 5 stelle su 5

From the moment we visited the store to the delivery and installation of our sofas, the communication was excellent throughout. Every member of the team was helpful, professional, and kept us info... Leggi di più

Valutata 5 stelle su 5

Great experience from start to finish. The member of staff who helped me (Garry) was friendly and knowledgeable without being pushy, which I really appreciated. He gave me the information I needed, le... Leggi di più


Dettagli dell'azienda

  1. Negozio di mobili

Informazioni su poltronesofà - Oldham

Scritti dall'azienda

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Scritti dall'azienda


Informazioni di contatto

  • 13 Centre Retail Park, Broadway, OL2 5HX, Oldham, Lancashire,, Regno Unito

  • 0161 925 3700

4,6

Eccellente

TrustScore 4.5 su 5

2K recensioni

5 stelle
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4,6

Tutte le recensioni

(1913)

16.558 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent staff and service

We were welcomed into the store by Jodie, who explained everything to us and left us to look round. When we needed her help she came and sat with us and made us feel very relaxed. The whole experience was great. I would definitely recommend everyone to shop there

28 aprile 2026
Valutata 5 stelle su 5

A lovely experience

A lovely experience. Didn't feel like sales people were bothering you the minute you walked through the door was left alone to browse. Beverly was fantastic and made it a great experience so much so I went home to think about my choices so when I went back. I purposefully waited for her to be free. Also, she was available when I changed my order to 2 recliners after the Easter weekend

4 aprile 2026
Valutata 5 stelle su 5

We were greeted at the door,and…

We were greeted at the door,and escorted upstairs in the lift,due to our mobility,the sales assistant couldn’t have been more helpful,and nothing was too much trouble,she had a very helpful attitude,and made our experience,very easy.

20 aprile 2026
Valutata 5 stelle su 5

Our experience at your Oldham branch…

Our experience at your Oldham branch was perfect. The gentleman 'Garry' was knowledgeable about every sofa, materials etc. He was so helpful and kind. We even left with a shopping bag and tape measure!!! Can't wait for our sofas to arrive. Thanks again 'Garry: your advice and knowledge was second to none. We'll definitely recommend 👍👍👍

20 aprile 2026
Valutata 5 stelle su 5

Amazing service


Amazing service, from start to finish! Beverley was more than helpful to help
me choose exactly wha i wanted! Will definitely recommend.

17 aprile 2026
Valutata 5 stelle su 5

After visiting many sofa stores I…

After visiting many sofa stores I decided to go back to SCS because I really liked there many fabric and colour options.
Whilst in the store I was given time too look around but Garry was on hand to help with any questions and made the whole process of purchasing my new sofas very easy.

13 aprile 2026
Valutata 1 stelle su 5

Do not use this company they will not…

Do not use this company they will not send you the goods you paid for ,im still waiting for the elite care kit i paid for that has been in the post for the last 2 months , are they bringing it by horse and cart from china, lying untrustworthy company

21 febbraio 2026
Non scritta su invito
Logo di poltronesofà - Oldham

Risposta di poltronesofà - Oldham

Ciao David,

I hope you are well and thank you for your review.

First of all I am very sorry that your care kit hasn't yet arrived and can completely understand how frustrating this must be for you.

We are liaising with our Distribution Centre to get an update on this as we were expecting that this had been posted to you already.
Please accept my apologies for any inconvenience and we will come back to you as soon as we have a response back.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

Valutata 5 stelle su 5

Just had our new corner suite installed…

Just had our new corner suite installed by Michael & Glynn in YK23HZJ they're customer service was Amazing '10 out 10' Absolutely Superb !!! , Suite looks amazing & was fitted efficiently & Professionally by both guys , definitely recommend SCS

4 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Elk Mill Store, Chadderton. Oldham

We have just visited SCS at Elk Mill Retail Park, Chadderton the assistant Cathy was the most helpful, friendly and knowledgeable person you could ever wish to meet. Will certainly be ordering soon with Cathy

17 marzo 2026
Non scritta su invito
Valutata 2 stelle su 5

I wouldn’t normally leave bad reviews…

I wouldn’t normally leave bad reviews and I don’t feel this review is completely bad. I must say first of all the sofa quality is amazing and much better than previous sofas we have bought from DFS. The reason for 3 stars is mainly down to delivery prior to buying the sofa we measured everything from sofa to our door frame. The sofa arrived on the day of delivery and was 3 hours later than provided and we was told that this wouldn’t go through the door frame and we had two options put this through the window which we wasn’t prepared to do in the day leaving us to find someone who can do this or send it back and book at a later day. My husband knew when the sofa arrived that his would go through the door as we had already measured this. The drivers said this is something they can’t do leaving us with the sofa in the front garden. I must say we did say to leave in the garden as we was confident this could be put through the door. We than called my father and my partner and him managed to out through the door with minimal effort. As I said above the sofa quality is very good and one of the best but wouldn’t recommend the delivery of this product.

6 marzo 2026
Non scritta su invito
Logo di poltronesofà - Oldham

Risposta di poltronesofà - Oldham

Good Morning Stacey,

I hope you are well and thank you for your review.

I am sorry that you were disappointed in the service from our delivery crew.
First of all I would like to apologise that they arrived later than we had initially hoped for.
We do advise that all timeslots are estimated and can change if the team come across any unexpected delays. I am sorry for any inconvenience caused by this.

In regards to the non-fit, the team will always aim to deliver to the room of choice within your home. If they feel that there will be an issue they will advise of your options, to prevent any damage to the furniture or to your home.
Again I apologise that this should not have been the case and will certainly pass on your comments to our Distribution Centre.

I am pleased to see that you are happy with the quality of your new furniture and thank you for your order with us.

Many thanks
Lynsey - ScS Social Media Team

Valutata 1 stelle su 5

Not impressed bu scs

The sofa would not fit through the door they told me to phone a glazer to take the window out which i did and they was coming out to fit it through the window , so they covered it up with some sheets i had and they said should we take it round the back i said no leave it there if its going through the window, and they left when the glazer came and measured it he said it wont fit through the window , so i had to go to scs to tell them its in the garden because i cant get it in , but they wont take it back because i have already paid for it , and also because i said leave it there meaning dont take it round the back because it was going through the front window the option i was given was to phone K&R to have them come round to take it apart and put it back together at a cost of £200 , i asked if no one can take it back i was told no because i told them to leave it there, so now it in the back garden till weds under a tarpolian cover to try and keep it dry , ive signed the form saying its been delivered because i thought it was going through the window. I have also now noticed i received a care kit on the form i signed which i didnt receive

21 febbraio 2026
Non scritta su invito
Logo di poltronesofà - Oldham

Risposta di poltronesofà - Oldham

Good Morning David,

I hope you are well and thank you for your review.

I am very sorry to see that your delivery did not go as expected on the day and the goods were deemed as non-fit.
I can see from the notes on your order that you have discussed this with the store and I apologise that we were unable to come back and collect the furniture in the meantime, until the upholsterer can attend.

In regards to your care kit, I have passed your details over to our Distribution Centre to make them aware so that this can be delivered for you as soon as possible.

Kind Regards,
Lynsey - ScS Social Media Team

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