poltronesofà - Newport Recensioni 

1250
TrustScore 4.5 su 5

4,7

Newport Retail Park, Spytty Road, NP19 4QQ Newport, Monmouthshire,, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

the delivery came sooner than expected which was a bonus! was due delivery around 1-3pm and they turned up at 9:30 !! the guys who delivered were very kind and helpful with setting up the sofa and ch... Leggi di più

Valutata 5 stelle su 5

Time to have a look at what's available no hard sales method, Damion in SCS spytty Newport Gwent was really helpful and answered my queries looked after me very well, he's a star. Delivery was early... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

Think delivery charge for a single chair is outrages. given the time it took delivery guys to assemble the various parts and leave was not more then 20 mins. While the chair is quite comfortable... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The delivery team were fantastic Josh & his crew put my new sofa exactly where I wanted it no fuss . Communication fantastic Josh rang to let me know exactly what time delivery would be arriving. T... Leggi di più


Dettagli dell'azienda

  1. Negozio di mobili

Informazioni su poltronesofà - Newport

Scritti dall'azienda

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Scritti dall'azienda


Informazioni di contatto

  • Newport Retail Park, Spytty Road, NP19 4QQ, Newport, Monmouthshire,, Regno Unito

  • 01633 284960

4,7

Eccellente

TrustScore 4.5 su 5

1K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,7

Tutte le recensioni

(1250)

17.797 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

Friendly personnel efficient helpful…

Friendly personnel efficient helpful and quick
O nly bugbear wrong suite delivered at first
Rectified 2 hours later all good now

11 luglio 2026
Logo di poltronesofà - Newport

Risposta di poltronesofà - Newport

Good Afternoon James,

I hope you are well.

Thank you for taking the time to leave us your review and for sharing your feedback.

I am sorry to see that there was some confusion with your delivery and the incorrect furniture was left with you. Its great that this was resolved so quickly however I apologise for any inconvenience caused on the day.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

Valutata 3 stelle su 5

BE CAREFUL OF DELIVERY CHARGES

Think delivery charge for a single chair is outrages. given the time it took delivery guys to assemble the various parts and leave was not more then 20 mins.

While the chair is quite comfortable, for some reason not as comfortable as the example as one i tried in Showroom

Think the staff Morgan sales person was very friendly and helpful as all staff at SCS Newport where

25 giugno 2026
Logo di poltronesofà - Newport

Risposta di poltronesofà - Newport

Good Morning Raymond,

I hope you are well and thank you for sharing your feedback.

We are pleased to see that you found the team in store to be friendly and helpful on your visit.
I am sorry that you do not find your chair as comfortable as the one in store, as the interiors are Foam this can be a little firmer to start with however rest assured that this does settle in line with use.
If you have any questions then please do not hesitate to contact us on 0191 7313300.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

Valutata 5 stelle su 5

The furniture is very high end in…

The furniture is very high end in quality and the leather is beautiful. Best i have ever purchased.
The selection and purchase was made easy at the Newport store.
I would have normally expected to receive a leather care kit with it (have received one on previous leather sofa purchases) Otherwise is is perfect and I highly recommend. Delivery was clean and respectful

3 luglio 2026
Valutata 5 stelle su 5

Delivered with care

The delivery team were fantastic Josh & his crew put my new sofa exactly where I wanted it no fuss .
Communication fantastic Josh rang to let me know exactly what time delivery would be arriving.
Thanks Josh delivery made easy by your hard work 👏

25 giugno 2026
Valutata 5 stelle su 5

Easy to look around


Easy to look around. No pressure from store staff. Just introduced themselves and said any help come to us.
When asking questions, again helpful and no pressure.

12 giugno 2026
Valutata 4 stelle su 5

Staff member friendly and knowledgeable…

Staff member friendly and knowledgeable without constantly checking on me but was there to help when decision made. Happy with service received in store. Down one star as SCS no longer offer the service of taking the old sofas away leaving me with trying to sort that out, not too happy with 3 months wait either.

3 giugno 2026
Logo di poltronesofà - Newport

Risposta di poltronesofà - Newport

Ciao Mrs Cuthbert,

I hope you are well and thank you for your review.

We really appreciate your feedback and are pleased to see that you had a positive experience on your recent visit to store.

Whilst we do not collect your existing furniture directly we do work in partnership, who are a removal company.
If required a collection can be arranged with them at a cost.
You can follow the link below to their website.

https://www.clearabee.co.uk/partners/ScS

I am sorry that the delivery leas time is longer than you may have hoped for. Our furniture is made to order so as soon as this is ready for delivery we will reach out with the first available delivery date.

Thank you for your order with us.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

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