poltronesofà - Milton Keynes Recensioni 

2374
TrustScore 4.5 su 5

4,7

Winterhill Retail Park, Cairngorm Gate, MK6 1AZ Milton Keynes, Buckinghamshire,, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Giulia was professional, friendly and polite. She took the time to understand our needs and what we wanted from a sofa. Clearly explained sofa benefits, warranty and after care health check. Sofa deli... Leggi di più

Valutata 4 stelle su 5

Shout out to Jamielee as she was a star, we are very indecisive people and she rolled with it to make sure we had what we wanted couldn't thank her service enough.

Valutata 5 stelle su 5

The overall experience was very good. Staff were courteous and gave us time to decide. DElivery was good. We gave two telephone numbers to ring, mine and my daughters. A week before we informed th... Leggi di più

Valutata 4 stelle su 5

Buying was a convoluted process. I think three months is too long to wait for a single recliner with footstool - it effectively means, having paid in full, having that money tied up without the benefi... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili

Informazioni su poltronesofà - Milton Keynes

Scritti dall'azienda

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Scritti dall'azienda


Informazioni di contatto

  • Winterhill Retail Park, Cairngorm Gate, MK6 1AZ, Milton Keynes, Buckinghamshire,, Regno Unito

  • 01908 540010

4,7

Eccellente

TrustScore 4.5 su 5

2K recensioni

5 stelle
4 stelle
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2 stelle
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4,7

Tutte le recensioni

(2374)

17.927 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Poltrone sofa

Giulia was professional, friendly and polite. She took the time to understand our needs and what we wanted from a sofa. Clearly explained sofa benefits, warranty and after care health check. Sofa delivered on time, assembled and explained fabric care kit. I visited three different sofa manufacturers/companies on the day, SCS genuinely showed an interest unlike the others who just wanted my money and to make a commission. SCS communicated with myself throughout the process. I would highly recommend SCS over any other manufacturer

7 maggio 2026
Valutata 5 stelle su 5

The overall experience was very good

The overall experience was very good. Staff were courteous and gave us time to decide. DElivery was good. We gave two telephone numbers to ring, mine and my daughters. A week before we informed the shop at Milton Keynes that my daughter would be away on the delivery date so send all communications to my land line number. On two occasions the mobile number was rung instead. Fortunately I got the messages and everything went smoothly and I am pleased with my sofa.

14 agosto 2026
Valutata 5 stelle su 5

Excellent experience in store.

Store well laid out , staff very helpful, knowledgeable and friendly. Very patient whilst trying out ranges of sofas and chairs and fabrics that i wanted.
Ordering straightforward and explained very clearly. I needed to make a change and this was handled very efficiently. Can’t wait for my new furniture to arrive.

31 luglio 2026
Valutata 4 stelle su 5

Excellent selection of colours and fabrics

The staff were very helpful and advised me on several aspects of the sofa regarding the size

6 agosto 2026
Logo di poltronesofà - Milton Keynes

Risposta di poltronesofà - Milton Keynes

Good Afternoon Jo,

Thank you for your review.

We’re pleased to hear you had a positive experience with us. If there’s anything we could have done to make it a 5-star experience, we’d really appreciate your feedback.

If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.

Kindest,

Lauren - Poltronesofà at ScS
Social Media Team

Valutata 5 stelle su 5

Welcome from I believe was a manager…

Welcome from I believe was a manager and directed us to a member of the team who helped us. Did not feel pressured into anything. Explained everything in detail about features and benefits of different types of materials. Special mention to Jessica who was very knowledgeable and we felt no pressure to buy.

30 luglio 2026
Valutata 4 stelle su 5

Mangit the salesman at your…

Mangit the salesman at your MiltonKeynes branch was brilliant. Despite your cushions being very expensive he persuaded us to buy 6 of them.
A very helpful man.

4 agosto 2026
Logo di poltronesofà - Milton Keynes

Risposta di poltronesofà - Milton Keynes

Good Afternoon Robert,

Thank you for taking the time to leave us a review.

We're delighted to hear that you had such a positive experience with Manjit at our Milton Keynes showroom. It's wonderful to know that he was helpful, provided great service, and was able to assist you with your purchase.

We appreciate your feedback and will be sure to share your kind comments.

Thank you again, and we hope you enjoy your new cushions.

Kind Regards,

Lauren – Poltronesofà at ScS
Social Media Team

Valutata 4 stelle su 5

Long winded but ok in the end

Buying was a convoluted process. I think three months is too long to wait for a single recliner with footstool - it effectively means, having paid in full, having that money tied up without the benefit of the goods for weeks. The delivery went very well and the two man team set it up where I wanted it and took all packaging away. The people I dealt with in store were also detailed and pleasant. I just can't offer 5 stars for something that suggests little elves are having to work on each product and therefore it takes them ages to fit the fabric to the structure. I think 5 weeks would be reasonable.

4 agosto 2026
Logo di poltronesofà - Milton Keynes

Risposta di poltronesofà - Milton Keynes

Good Afternoon Shirley,

Thank you for taking the time to leave us your feedback.

We're pleased to hear that your delivery went smoothly and that our two-man delivery team provided a professional service by setting up your recliner and removing all packaging. We're also glad to know that the colleagues you dealt with in store were helpful and pleasant throughout your purchase.

We do appreciate your comments regarding the waiting time for your order. Our furniture is made to order, which means there are a number of stages involved in the manufacturing and delivery process to ensure it meets the required quality standards. However, we understand that waiting several weeks after making payment can be frustrating, and we appreciate you sharing your thoughts on how we could improve this experience.

Thank you again for your feedback. We hope you enjoy your new recliner and footstool for many years to come.

Warm Regards,

Lauren - Poltronesofà at ScS
Social Media Team

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