The sales assistant at Mansfield site was absolutely brilliant.
We walked in only to browse, Kelly, I think her name was asked if we were ok and if we needed anything, said no problem we're only browsing.
No pressure, no problem.
Saw a settee we liked and suddenly we weren't browsing anymore!
Kelly was nearby and was very helpful, knowledgeable and possibly the loveliest woman you could ever wish to meet! Anyway, we bought a settee that we never intended buying!

Fantastic service from start to finish.
The sales team were so patient, extremely knowledgeable and a lovely relaxed process. The delivery guys were amazing, the sofa is fabulous, and arrived early!
Thank you to all involved.

The Staff are so helpful and friendly in this shop, I went in for a sofa for my conservatory and they made me feel right at home they even offered me a hot drink. I got exactly what I wanted at a great price and the sofa is great quality. Would highly recommend

Sales lady very professional no hard sell knew product s offered extended warrenty over all a pleasant exsperiance

very good layout and selection greeted at the door by Conlan who demonstrated a recliner sofa then left us to browse,we asked for his assistance on delivery times and he spoke to the manager then we paid and left the shop happy again after 9 years ago

From start to finish excellent service lovely staff at Mansfield branch talk through want we wanted placing order and kept us informed throughout delivery was excellent was told night before our time slot with a detailed time slot on the morning of delivery the 2 men who delivered our new sofa was great knew what they was doing left us a great smile on our faces

Great really good,

Welcoming on arrival. I new instantly which sofa and chair (chair not on display) I wished to purchase as it was displayed just in front of the showroom entrance. Chris talked us through the process and doubled checked sizes for me, he explained delivery timing’s etc.

Chris knowledgeable on the product and very helpful throughout the whole process and transaction.

Amazing customer services, staff who dealt with us was very helpful and had great knowledege

I can’t remember the name of the lady that served us but she’s a cat lady and blonde and she was so down to earth lovely and very helpful to the point that when we decided to buy the sofa I sought her out and didn’t want anyone else hoping she’d get the commission (if any) also gorgeous sofa can’t wait for it to arrive! We are the family who sat on the newest sofa and were easily distracted by the phone charging plate!

We arrived as a family with a budget and series of requirements. The lady who dealt with us was patient, knowledgeable and gave great advice. We purchased on the day and the store was the 1st one we visited - We intended to visit all the competition, before making an commitment.

Sofa arrived yesterday. Exactly what we ordered and exactly on time. looks even better in person. Really good quality, solid and so comfortable. Really appreciate Conlan from the Mansfield store for his guidance, enthusiasm and knowledge, made it really easy getting our perfect sofa.

Really pleased with my corner unit,delivered & set up by 2 lovely lads, expertly put together no mess,no breakages

Very friendly and helpful

When we went in we had a nice greeting from Kimberly, she didn't pressure us in anyway. Kimberly was in distance so if we had a question she could help us. Kimberly was very helpful. We are so glad that we visited the store

Good choice of sofas. Friendly customer service with no pressure to buy.

Lost a star due to how long its taken to be delivered, the price of the delivery too. Lovely sofa hope it lasts the test of time, the delivery lads were good, took them no time to put together (I wasn't expecting them to do that), all rubbish taken, no damage, credit to them as it was very hot.

You kept me well informed and were on time the delivery men were excellent can't fault your service

Very friendly service throughout; even though I am Polish, I had no trouble communicating with the store employee.

Everyone was helpful and very pleasant