poltronesofà - Manchester Recensioni 

1923
TrustScore 4.5 su 5

4,4

Unit 5A White City Retail Park, Chester Road, M16 0RP Manchester, Lancashire,, GB


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Scopri cosa dicono le persone

Valutata 4 stelle su 5

Your colleague Paula made our visit to your White City Manchester very pleasant and welcoming , and allowed us to shop without pressure. We were guided to make the right choice of chairs for our ne... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Staff assisted us when we asked for help and left us to discuss privately when needed. Also the process of actually purchasing the sofa, the staff were a great help keeping it a very simple process an... Leggi di più

Valutata 5 stelle su 5

Max customer service was outstanding, extremely knowledgable about products,colours,fabrics. Extremely pleasant guy can see he loves his job. Max gave attention to detail he was very patient and e... Leggi di più

Valutata 4 stelle su 5

Great in store experience, Gurdit answered all our questions and showed us different models and colours. Delivery was even better, Dave and Glenn did a terrific job in getting the two big sofas we o... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili

Informazioni su poltronesofà - Manchester

Scritti dall'azienda

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Scritti dall'azienda


Informazioni di contatto

  • Unit 5A White City Retail Park, Chester Road, M16 0RP, Manchester, Lancashire,, Regno Unito

  • 0161 872 7820

4,4

Eccellente

TrustScore 4.5 su 5

2K recensioni

5 stelle
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3 stelle
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4,4

Tutte le recensioni

(1923)

17.646 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 3 stelle su 5

Staff in store very helpful

Staff in store very helpful, however the e Mail detailing all charges was very confusing

3 luglio 2026
Logo di poltronesofà - Manchester

Risposta di poltronesofà - Manchester

Good Morning Mr Drew,

I hope you are well and thank you for your review.

I am pleased to see that you found the team in store to be helpful on your visit however I am sorry that you found the confirmation email to be confusing.
If there is anything at all that you would like to go over, to help clear this up, then please reach out to the store on 0191 7313300 and they will be happy to discuss this with you.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

Valutata 5 stelle su 5

Fantastic staff

Fantastic staff. Welcome you and explain the different price label colouring ie. If its white then you can have it in leather etc. Let you walk around looking and occasional check up to see if you need any help. Such a nice approaxh. All were very helpful and I walked away to look elsewhere but no one near had the deal they did.

4 luglio 2026
Valutata 5 stelle su 5

We were made to feel very welcome on…

We were made to feel very welcome on entering the store. The staff were very pleasant and most helpful.
In helping me match a colour and fabric for my recliner chair I purchased. It was a pleasure doing business with them and will certainly recommend them to family and friends if in the future they are looking to buy furniture.

25 giugno 2026
Valutata 4 stelle su 5

Great experience overall

Great in store experience, Gurdit answered all our questions and showed us different models and colours.
Delivery was even better, Dave and Glenn did a terrific job in getting the two big sofas we ordered through our doorways. We really appreciated their patience and friendliness.
Would have been 5 stars if we had received the care kit or if anyone had followed up on our online request to receive it after the fact. Called the store but they said they don't deal with after care so looks like there is no way to get it :/

22 novembre 2025
Non scritta su invito
Logo di poltronesofà - Manchester

Risposta di poltronesofà - Manchester

Good Afternoon Alexandra,

I hope you are well and thank you for your review.

We’re pleased to see that you had a positive experience in store and appreciate the great feedback for our delivery crew also.

Please accept my apologies that you did not receive the Care kit with your delivery.
If you would like to send over a screenshot of your review, along with your order number or address and postcode to socialmedia@poltronesofa.co.uk and I can certainly arrange this for you.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

Valutata 5 stelle su 5

Excellent service

Muhammed greeted us with a very warm welcome and was on hand to answer any queries, the purchase was hassle free and very pleasant

20 giugno 2026
Valutata 5 stelle su 5

When we arrived we were made very…

When we arrived we were made very welcomed but he wasn't pushy as it was hot he offered us drinks of water, the sofa we liked he explained everything about it all the information was understood, he was very helpful and friendly

14 giugno 2026
Valutata 5 stelle su 5

Excellent in Store Service

We went to the White City retail store which is a very well presented store. We were greeted by staff member, Paula who gave some advice on the product ticketing system and what options were available. We got help and advice when we needed it and were left to browse with Paula on hand to answer any questions we had. Found our perfect sofa within an hour. Only downside is lead time.

13 giugno 2026

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