All went to plan from ordered to delivery

We had to wait 12wks for delivery on the new sofa.
However it was worth it the quality and being able to choose the fabric and colour was amazing.
The communication on delivery 🚚 was very good you can live track on the day Delivery Drivers Lucca and ? unpacked and built the recliner sofa and chair.
A well deserved 5* all round Thank you

The suite is exactly as I ordered and it feels good to sit on. The staff in the shop were very helpful and I was given lots of choices and time to decide on final choice. The staff who delivered the suite were very helpful, they set all up for me in the places requested.

Poor communication re delivery dates. Text message sent to my husband. We were on holiday with no phone signal so picked this up too late to amend delivery date. We had to rely on family to take delivery.
All packaging has been put in my bin, filling it up meaning if we have any cardboard or paper we will have to visit the tip.

From visiting store to delivery of sofa everything went well. Staff were helpful without being pushy. Delivered within agreed timescale. Will use again.

First class service from Lee in Kilmarnock, genuinely took an interest and helped us with different options. Thanks so much Lee.

The staff where very helpful, had a pleasant manner and professional also the showroom is well presented.
Staff informative and explained everything well.
I would recommend to family and friends.

Wide selection of sofas to choose from and biggest selection of colours and fabrics. Staff were very helpful.

We entered the store in Kilmarnock and instantly felt the lovely atmosphere. Lee approached us a few minutes later and assured us if we needed any help or information he would be delighted to help. We were very impressed with his knowledge so much so I bought my sofas.

Great salesmanship, we were totally made to feel at home.

Lee was very helpful with our choice and supplied us with all the information we needed.

Excellent service

Lovely warm welcome but allowed to browse at your leisure and when assistance required very helpful, competent service from staff

Very happy from sales to delivery

Excellent service and customer care, great range and fabulous finance options

The number of different styles of sofas/chairs and accessories was very good. They were positioned in such a way as to gain an appreciation of how they might look in place. Staff were available to answer questions and allowed me the time to make decisions without rushing me. They were very efficient when processing payment and explaining terms for the products I purchased.

David from the Kilmarnock store was exceptional
He went above and beyond to help us get a recliner as quickly as he could and was very caring and helpful to accommodate our needs as our father was in a wheelchair.

Thank him for his efficient caring service

The delivery guys were professional and took all rubbish away, built sofa where I wanted it

Great. Delivery was seamless. Got delivery date one week before night before got time slot beteeen 7am-12. Was given one hour slot in the morning of delivery crew phoned 10 minutes before they arrived. There was also a link to check where crew were. Guys were great polite and courteous. Very happy with our purchase ftom start to finish