My visit to your showroom was a truly rewarding experience. From the moment that I walked into the shop I was greeted by the friendly staff without being pressured into a hasty purchase. I was allowed... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
When I entered store I was warmly welcomed and asked if I needed help. I replied that I didn’t need anything immediately, was only looking for ideas as I had no idea what I wanted. The assistant then... Leggi di più
Good communication prior to delivery giving date. Text received on the day giving a timeslot followed by a call from the crew saying they were on their way. On arrival good survey of route and d... Leggi di più
Our new sofa purchase was made very easy with the help of knowledgable & professional service from Simon at Ipswich branch. Nothing was too much trouble for him, no pressure tactics, provided plenty... Leggi di più
Dettagli dell'azienda
Informazioni su poltronesofà - Ipswich
Scritti dall'azienda
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Scritti dall'azienda
Informazioni di contatto
Ransomes Euro Park, Central Avenue, IP3 9SN, Ipswich, Suffolk,, Regno Unito
- 01473 275100
4,5
Eccellente
1K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Shop set out well
Shop set out well, clean and bright. Grant was really helpful and friendly but not pushy. Our last sofa came from SCS around 13years ago and we were pleased with purchase then, hopefully we’ll feel the with this new sofa.
12 luglio 2024
Risposta di poltronesofà - Ipswich
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Risposta di poltronesofà - Ipswich
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Friendly & helpful staff with no pressure
Great service by Bailey & great appreciation from his manager (though not sure of his name) just a general nice welcome & we did only go into the store to have a look
8 luglio 2024
Risposta di poltronesofà - Ipswich
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Risposta di poltronesofà - Ipswich
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Delivery charge too high.Good product choice
Good product choice, good service. Horrendous delivery charge at £99.00
3 luglio 2024
Risposta di poltronesofà - Ipswich
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Matt at Ipswich was very helpful and…
Matt at Ipswich was very helpful and explained things well.Looking forward to delivery of my sofa
25 giugno 2024
Risposta di poltronesofà - Ipswich
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Risposta di poltronesofà - Ipswich
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Faultless delivery
Sofa arrived on time updated on delivery time frequently quickly installed in front room and all packing disposed of
29 giugno 2024
Non scritta su invito
Risposta di poltronesofà - Ipswich
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Found the people there very helpful and…
Found the people there very helpful and easy to talk to and was happy.
11 giugno 2024
Risposta di poltronesofà - Ipswich
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
We were very pleased the way we were …
We were very pleased the way we were looked after.
8 giugno 2024
Risposta di poltronesofà - Ipswich
Good Morning Mrs Bernadette Mctiernan,
I hope you are well and thank you for your 3* Review.
I am very happy to see you had a positive experience, I will ensure this is fed back to the appropriate teams.
If you need any help or have any questions please don't hesitate to reach out on 0191 731 3300 or email us at socialmedia@scs.co.uk and we will be happy to help.
Kind Regards
Tegan
Customer Experience | ScS
Would thoroughly recommend
Would thoroughly recommend , helpful staff who are happy to help . And always looking too give you a good deal for you’re money .
16 giugno 2024
Risposta di poltronesofà - Ipswich
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
We went to sca store in Ipswich and the…
We went to sca store in Ipswich and the team was really friendly and helpful in particular Matt. He gave us time, no pressure and plenty of help. Was lovely to place an order on carpets and a sofa to then have some thank you sincerely and shake your hand, old school selling. Thank you again!
15 giugno 2024
Non scritta su invito
Risposta di poltronesofà - Ipswich
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Grant made the shopping experience…
Grant made the shopping experience really easy. Very clear explaining everything. Very polite and friendly.
5 giugno 2024
Risposta di poltronesofà - Ipswich
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Excellent delivery service
We were kept well informed about the delivery time and Stewart & Reece were very clean, tidy and methodical, they also instructed us on how to use the power pack
7 giugno 2024
Non scritta su invito
Risposta di poltronesofà - Ipswich
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Matt of the sales team was very…
Matt of the sales team was very helpful with me choosing the colours for the sofa. Cannot fault in any way for being very honest about everything.
10/10
4 giugno 2024
Risposta di poltronesofà - Ipswich
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Very helpful
Very helpful. Answered all questions and gave honest answers. Not pressured Into buying
28 maggio 2024
Risposta di poltronesofà - Ipswich
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
How to get exactly what you are looking for.
Having put purchased from scs before, we were hoping that we could find a new sofa and chair easily. We decided to go into the shop rather than do it online but were hesitant as we didn't want to be hassled by a salesman. We couldn't have been more wrong. We were greeted by Mathew and he made a point of assuring us that he would not hassle us and pointed out the best part of the showroom to look. He didn't hassle us one bit and was available to advise and answer the questions we had. He was honest and very knowledgeable and had a very positive attitude. This made the choices easier, and indeed there were many. Altogether a very positive experience and we ordered exactly what we wanted. Thanks scs, for having all the choices, to give us exactly what we wanted. Thanks Mathew for all your help and advice.
31 maggio 2024
Risposta di poltronesofà - Ipswich
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Very good quality and value excellent…
Very good quality and value excellent delivery men
29 maggio 2024
Non scritta su invito
Risposta di poltronesofà - Ipswich
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Relaxed, unhurried and professional service all round.
We looked all over for two new sofas. SCS at Ipswich gave us by far the best customer experience. Matthew on sales there was very helpful with just the right mix of attention and product knowledge without being pushy. As a result, we ended up buying two very nice sofas on our second visit. We were also delighted with the delivery service and set-up. All of the wrappings were cleared up and taken away.
18 aprile 2024
Non scritta su invito
Risposta di poltronesofà - Ipswich
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Simon the manager and his team were so friendly and…
Simon and his team were so friendly and helpful without being over eager to sell anything.
I felt relaxed looking round and when I had questions they were readily answered.
The whole experience was very enjoyable! I returned to buy the sofa, after having a long discussion with Simon on all the pros & cons, he even took extra measurements to help me decide if it wd fit my lounge space.
He was so genuine and remembered me from my past visit.
I also took advantage of their 20% off carpets when i was purchasing the sofa!
Harry helped me with the carpets and he was very patient when I asked lots of questions and wanted to take samples from the bottom of the pile lol...
I also got a very good price,quality sofa, better than I had seen elsewhere, for less money! Very pleased with the whole experience and I will review again, once I have had the delivery of sofa and carpets.
Im hoping it is as equally as stress free!
27 maggio 2024
Non scritta su invito
Risposta di poltronesofà - Ipswich
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.