They were very polite and professional in everything they did. Kept us informed up to date throughout the full delivery process.I can not recommend them highly enough. Top job done. A high class sofa.

William was very helpful and informative! Gave us all the information we needed
Looking forward to receiving our new sofas
A bit doubtful of the colour online so rang the store and was reassured the sofa colour we saw in showroom was the colour we chose

Very helpful staff with any questions we asked and not put under any pressure to buy.we were left alone to browse the entire range.

On time and quick assembly of furniture

I have nothing but praise for the lads that delivered my suite, they was courtious, professional and very polite, they respected my property when bringing the suite into my home.
It arrived on the date that they gave me, very prompt.
Thankyou.

We had not been in the store before. Suzanne explained the set up fully and allowed us to wander around. We ask her questions and she was very knowegable. We had 2 sofas in the running and went to have a look at the other stores in the locallity. Nothing caught our eye so went back. Suzanne was busy with another client. We waited for her finish whilst making up our mind. We made our choice and Suzanne helped us complete the sale. We were completly satified with the whole experience. We are now hoping that the delivery service will be just as good.

I visited the store to purchase a recliner sofa .The lady was very helpful. I had a sit on most of the sofas to try what was best for me.So many beautiful great quality sofas to choose from .
Mine is due to be delivered in August I'm so exited now .
Great customer service
Would highly recommend visiting the store
Great experience.

This is a review of the delivery process only. Anthony and Sean kept us informed of their delivery timetable and on arrival were very friendly and efficient; also demonstrated how to connect the battery pack I'd bought from a separate supplier.

The back office process of agreeing a delivery time could have been more helpful as in the end their arrival coincided with the arrival of a local charity collection for our old sofas (something I'd hoped to avoid but the person on the SCS delivery phone line said they couldn't specify even morning or afternoon which is poor by the standards of the best delivery services) but the four guys between them managed to work around one another

Overall a great customer experience, from ordering to delivery. We were kept informed of the delivery date and time throughout the process once we knew the furniture had arrived in the country. The delivery drivers were excellent and took away all the packaging.

Great customer service in store fully informed on delivery and very professional sevice all round including delivery.
Only thing i would like to add is i could not get a sample of the fabric before delivery to help me choose my soft furnishings.

Very knowledgeable staff. Enjoyed the buying experience. Everything e planned fully and clearly.

Delivery men were polite &helpfull suite is of great quality very happy with every thing would recomend to friens &family

From start to finish everyone was polite and honest. Was constantly kept informed so I knew exactly when and who was delivering my sofas. Highly recommend.

The service was great, the sales assistant was really helpful in helping us find our sofa and as for the delivery it came almost a month early which was a nice surprise

Never felt pressured . happy with the service just waiting for our new sofa thank you for all your help 😊

The lad's came exactly the time they said they would

You could put your goods on view so customers can see what they are buying, not a quick flash on a tablet, Tony Doy

Billy, sale assistant was really good at his job. Very knowledgeable and helpful.

The staff very informative and everything went well

Great service was given by the young man called billy who was in the hull store, my husband and I felt we had been well looked after