The reason for the lost star is due to poor customer service and the wrong power adapters Quality of the three piece suite is excellent only problem being is they sent mains power adapters for t... Leggi di più
L'azienda ha risposto
5 Saint Andrews Quay Retail Park, Saint Andrews Quay, HU3 4SA Hull, North Humberside,, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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The reason for the lost star is due to poor customer service and the wrong power adapters Quality of the three piece suite is excellent only problem being is they sent mains power adapters for t... Leggi di più
L'azienda ha risposto
The whole experience from going in the shop, meeting the staff, finding exactly what we want and need to information on delivery and the delivery service . We cannot fault our experience . We must... Leggi di più
We were notified that they would be 1hr to our destination. They both did different jobs on unpacked the sofas and the other put it all together . They took away all the rubbish and left our house cle... Leggi di più
What a lovely shop ,and smelled beautiful,the chap who served me was fantastic and never followed us around ,that’s one of the most annoying things that assistants can do .He was very friendly but not... Leggi di più
L'azienda ha risposto
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5 Saint Andrews Quay Retail Park, Saint Andrews Quay, HU3 4SA, Hull, North Humberside,, Regno Unito
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Great Customer Service, ordered new sofa arrived on time. Delivery guys were so helpful highly recommended company.
What an absolute pleasure from start to finish when visiting SCS Hull today. The lovely Sue was super helpful demonstrating all the different sofas for us. I couldn’t believe all the different colours and fabrics available, thanks Sue for spoiling us for choice. I will be recommending Sue to my friends and family. Thanks again!
The two delivery men were excellent. Polite and very helpful
Big problem with SCS. Contacting, bad replies, felt badly treated. Very poor customer relations.
Spent alot of money, deserved much better treatment.
Wouldn't recommend SCS anymore 8

Risposta di poltronesofà - Hull
Very patient and lovely lady. Helped with options and choices. I’m severe sight impaired, so to have time and not feel rushed was important
Tom and Paul let us know their ETA and arrived on time.
They were very polite and very respectful of our doorways and carpets as it was a wet day. They assembled our sofas very efficiently and demonstrated the recliners.
A really good experience with two real professionals who clearly work very well together.
Delivery team arrived promptly, put furniture together without problems explained working order tidying up before leaving
Delivery guys efficient, friendly and polite.
What company can't produce a written invoice BEFORE you pay and insist on paying before you get an invoice? Also no phones into showrooms? All the negative reviews are within the last few hours/days oddly enough being counteracted by 5 star positive ones?!?! Something doesn't add up. Seeing how long this stays here......

Risposta di poltronesofà - Hull
Billy was a lovely sales man very patient with my elderly mum , lovely young man
Bought in November and still waiting delivery promised two dates have gone still waiting

Risposta di poltronesofà - Hull
Good selection of sofas very friendly and professional gentleman who helped us with our order made us a cup of tea and sat chatting with us while we chose our new suite, particularly you could have our suite in any fabric on show
Brought my elderly mum in to choose a sofa. The staff member (Sue) was very patient with her, especially not rushing her to make a decision. We took up quite a lot of time, but nothing was a problem for Sue!
Frequent clear and concise information received. Delivery at informed time with helpful staff who placed furniture where we wanted it.
Great delivery service, on time and kept up to date and fully informed of estimated delivery time via email and phone call.
Tom and Mark were very friendly, polite and easy to chat to.
The delivery team were spot on, very polite and very efficient.
I received up-to-date notifications regarding delivery time, which is an excellent service. The delivery crew were very courteous and thorough in piecing together my suite. Overall it was an excellent service, which the company provided.
Two lovely, friendly blokes. Came on time and was respectful of my home.
Professional and friendly customer experience. Delivery was 10 days later than expected but we were kept well informed and the delivery guys were friendly efficient and respectful of our property. Given some of the reviews on Facebook and other sites we were a little worried but everything was very smooth.
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