So we went to 2 different poltronesofa stores. 1 in Newport where we were in there for 40 minutes looking at sofas and not 1 staff member came to speak to us. I was ready to buy. 10 seconds in the one... Leggi di più
Sede
Cambia sede3-4 Cardiff Gate Retail Park, Dering Road, CF23 8NL Cardiff, Glamorgan,, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Visited this shop recently and was welcomed straight away, everything explained, we were left to wander at our leisure and when we decided which sofa we would like Richard was extremely helpful and ex... Leggi di più
SCS sofa & furniture complaints group on facebook 14,000 members!!! Says it all .... My experience as a customer is that they are unprofessional I would advise everybody to avoid this company... Leggi di più
L'azienda ha risposto
Dealt with by Joe who gave us all the information as far as we were aware until we read our email upon returning home. Unfortunately he omitted to tell us the price of delivery for One chair. Whic... Leggi di più
Dettagli dell'azienda
Informazioni su poltronesofà - Cardiff
Scritti dall'azienda
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Scritti dall'azienda
Informazioni di contatto
3-4 Cardiff Gate Retail Park, Dering Road, CF23 8NL, Cardiff, Glamorgan,, Regno Unito
- 0191 731 3300
4,6
Eccellente
3K recensioni
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Le persone hanno visualizzato anche
Great staff very informative about the…
Great staff very informative about the chair we purchased all round good service
7 luglio 2026
Risposta di poltronesofà - Cardiff
Good Afternoon June,
Thank you for taking your time to leave us a 4* review.
I am please to see that you are happy with the experience received and that the Sales Advisors in Store were very informative.
If there is anything we could have done to make it a 5-star experience, we’d really appreciate your feedback. If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.
Kindest Regards,
Lauren - Poltronesofà at ScS
Social Media Team
Kiri and Kim were very friendly
Kiri and Kim were very friendly. Let usbrowse undisturbed but regularly asked if we had any questions. We were there about two hours in total trying and comparing suites. Even made us a latte each. Great service from the store.
3 luglio 2026
Made to feel welcome straight away.
Made to feel welcome straight away.
Looked after our needs and was very helpful to ensure we ended with what we wanted.
3 luglio 2026
The men very polite efficient and quick…
The men very polite efficient and quick made sure we were happy with the service well done boys
3 luglio 2026
Informative and non pushy sales team
Informative and non pushy sales team. Really helpful and explained everything exceptionally well! Top stuff.
13 giugno 2026
Efficient service and clear…
Efficient service and clear communication from day we purchased through to delivery.
Delivery was before estimated time on delivery day.
Great service.
1 luglio 2026
They arrived on time
They arrived on time. They were courteous. Took all the delivery boxes and wrapping. They positioned it in almost final place; we only had to move it a little. Would use them again.
3 luglio 2026
Efficient and kept informed
3 luglio 2026
Risposta di poltronesofà - Cardiff
Ciao Emma,
Thank you for your review and for sharing your feedback.
We’re pleased to see that you had a positive experience with us.
If there’s anything we could have done to make it a 5-star experience, we’d really appreciate your feedback.
If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.
Many thanks,
Poltronesofa at ScS
Social Media Team
The service from attending the store
The service from attending the store, to being advised on colours and specifications to ordering and delivery has been exceptional. Love the furniture we bought for the Living room and Conservatory.
2 luglio 2026
Timeing polite and careful.
2 luglio 2026
From start to finish 100% happy
From start to finish 100% happy. The staff from the shop to the delivery were very friendly and very helpful and everybody made the experience of furniture shopping easy. The settees are absolutely stunning and the quality is top notch. We are very happy with our purchase. Thank you
2 luglio 2026
Purchase of new furniture
Great customer service Show room immaculate. Great range of furniture.
Delivery on time with notice given prior.
Nice coffee
1 luglio 2026
Excellent experience
The experience of purchasing was really good. Apparently we bought when Poltronesifa went live & we were the first to purchase one of these.
The delivery company were a credit to you.
So overall a very well done.
1 luglio 2026
The guys who put it together were…
The guys who put it together were fantastic , didn't take them long
27 giugno 2026
Was exceptionally helpful
Was exceptionally helpful without being pushy, found us the best deal and made a good cappuccino 🤪👍⭐️
27 giugno 2026
The delivery men kept me in touch as to…
The delivery men kept me in touch as to timing and were extremely very friendly and careful with the furniture.
25 giugno 2026
Warm welcome
Warm welcome. Cheerful helpful member of staff who left me to wander freely available for advice but not invasive.
21 giugno 2026
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