I made my order over the telephone, Patrick form the Blackburn store sorted my order out and was very polite, informative and everything was completed with ease. Very happy so far with my order experience and I look forward to sitting on my sofa when it arrives.

The young man who served us was very polite ,and didn't rush us , so we were allowed to look around without being pestered , but he was there when we needed him .

Great friendly service. The staff certainly appear to take pride in the layout of the shop and the products they sell. Unfortunately, we were disappointed to find out that the sofas we bought would not be delivered for another 6 weeks or so because they wanted to wait for replacements to arrive and that means that our sofas (which have been paid for) would remain on display on the shop floor during that time. This is something we are not really happy about.

clean and pleasant space nice salesmen helpful no rush great.
Free delivery most important

Great experience friendly staff order went through smoothly

Fast delivery and quick installation very impressed.

Great welcome, helpful staff, good selection and found what we wanted in minutes.
The complementry water made it a pleasurable experience. Looking forward to delivery day and years of comfort. We've choose SCS for the 25 years plus, wouldn't but elsewhere.

Excellent service from Damian. Delivery service was excellent and on time.

Very professional and clear about everything, also double checking with me, great service. Thanks sue.

Very pleasant and generally just nice young lads 😁

Sidra and Damien @ the Blackburn Store

From the monent we went into the showroom (2 days before we ordered), it was a nice greating and non pushy sales experience.

Sidra, greeted us and was very pleasant, helpful and just really nice. I'm a sales person by trade and so I hate hard sell - let me tell you she was the ultimate professional, and with her colleague Damian, made us both feel easy.

After walking around the store, we centred on a sofa that looked amazing.

From that moment, both Sidra and Damian were amazing in terms of talking us through the product. If you want a good buying experience, this was it !

So we came back 2 days later (after calling to see when they were both working) and ordered strtaight away - again they made sure everything was right. I love this as both a consumer and a sales person as they really care.

Only thing I can finish on is to say thse guys were amazing. Put your trust in them. Thank you Sidra and Damian. John, Kelly & Buddy.

Helpful, friendly staff, who found exactly what I was looking for.

No hard sell, stock and availability much better than other manufacturers, good knowledge of salesperson.

Very nice men polite and very efficient at there job👍🏻

very helpful only wanted a chair he showed me alsorts even ones that were not on show

The staff were very helpful especially Damien he was very kind and helpful very impressed

I felt that the pricing structure is misleading. The ticket price on the chair was £649, we chose the fabric and went ahead with the purchase. When I checked the invoice, that had been emailed to me, I have been charged extra £50 a chair. I contacted the store to be told that this was to cover the chosen fabric this charge was not explained during the sale. I also think the delivery charge is excessive.

Was left to walk around and was checked on a few times but we did most of the asking about certain items. The person we dealt with was very accommodating with our needs.