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Scrivens Opticians & Hearing Care Recensioni 

2127
TrustScore 4.5 su 5

4,7

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Valutata 5 stelle su 5

I’m very very happy with the short time I had to wait to attend my now second appointment. Was met with a smile and was seen more or less at my exact appointment time. The lady optician was very frien... Leggi di più

Valutata 5 stelle su 5

very helpfull staff known a long time . different optician trying different help for my eyes to save lazor treatment , very happy with todays visit at bourne end bucks ,

Valutata 5 stelle su 5

I met Andy (a Scriven's roving manager - he might even be Roman, despite being younger than I!) many years ago when he was working at another opticians (before it was taken over by Scrivens). His jo... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Yesterday we visited Scrivens in St Ives, Cambridgeshire, for a check up post cataract surgery and to purchase appropriate spectacles. The technician Charlotte was patient, friendly and knowledgeable... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Ottico
  2. Fornitore di lenti a contatto
  3. Grossista di occhiali
  4. Negozio di apparecchi acustici
  5. Optometrista
  6. Negozio di occhiali da sole

Informazioni su Scrivens Opticians & Hearing Care

Scritti dall'azienda

Scrivens Opticians & Hearing Care - Caring for Your Eyes and Ears Since 1938

At Scrivens Opticians & Hearing Care, we believe that looking after your sight and hearing should be simple, reassuring, and personal. Founded in 1938, we are proud to be a family-run British business that has grown to become one of the UK’s most trusted names in optical and hearing care. With over 160 branches nationwide, our mission has always been the same - to help every customer see and hear life at its very best.

We offer a complete range of professional services, including comprehensive eye examinations, advanced retinal imaging, contact lens fittings, and free hearing checks carried out by qualified experts. Our friendly teams take the time to understand your individual needs, ensuring every visit is comfortable, informative, and tailored to you.

Explore our stylish range of designer glasses and sunglasses, along with high-quality contact lenses and digital hearing aids featuring the latest technology for clear, natural sound. Whether you’re updating your eyewear, booking your next eye test, or exploring hearing solutions, you’ll always find expert advice and a warm welcome at Scrivens.

As a long-established provider of NHS eye and hearing services, we are proud to make exceptional care accessible to everyone. Every product and service we offer is designed to enhance your comfort, confidence, and quality of life.

At Scrivens, your sight and hearing are in safe hands - because caring for you is at the heart of everything we do.

Book an eye test

Book a hearing test

Find your nearest branch

Optical and hearing services

Scritti dall'azienda

Optical services
Eye tests, NHS eyecare services, private eye examinations, contact lenses, over 60s eyecare, Free kids eyecare, OCT in selected branches.
Hearing services
Free hearing tests, free NHS hearing aids for over 19s, digital hearing aids, hearing screening, hearing aid batteries, mould retubing, hearing aid servicing, ear wax removal in selected branches.

Informazioni di contatto

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Expert care in your area

Drop by your nearest branch for care you can trust.

4,7

Eccellente

TrustScore 4.5 su 5

2K recensioni

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4,7

Tutte le recensioni

(2127)

891 recensioni negli ultimi 12 mesi

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Valutata 2 stelle su 5

Poor service by staff

My Daughter had an appointment at the Fishponds Branch on 27th May. Firstly I received no reminder call of the appointment which I was advised I would. I tried to call the branch to confirm the appointment but there was no answer.
My Daughter was not given a copy of her prescription and there was very minor interaction.
Aidan on the other hand was absolutely amazing as always.

27 maggio 2026
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Risposta di Scrivens Opticians & Hearing Care

Your review highlights areas where we can do better, and we thank you for that. We’ll pass your comments on to the appropriate department for you.

Valutata 5 stelle su 5

I had a hearing appointment at scrivens…

I had a hearing appointment at scrivens at hamstead branch with the audiologist Mohammed Abdali and he was very patient and informative about my hearing test. It was my first time having one and I felt very comfortable with him and I got an instant report with clear information about my test. I would recommend coming here for hearing tests.

29 maggio 2026
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Risposta di Scrivens Opticians & Hearing Care

Your kind words about our hearing care services mean so much to us, thank you!

Valutata 5 stelle su 5

I always enjoy my visits to the…

I always enjoy my visits to the Penistone branch. Impressive service. Friendly, knowledgeable and efficient staff.

29 maggio 2026
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Risposta di Scrivens Opticians & Hearing Care

Thank you so much for your review! We really do appreciate you taking the time to share your experience

Valutata 5 stelle su 5

Always get it right!

I’ve been visiting the Broadstone branch for eye tests and new glasses for a few years. Always very professional friendly service! Even tho I am a very fussy customer they always make sure my prescription and glasses frames are just as I need. They can’t keep all frames in stock but were happy to order in my requests. The girls on the shop floor are always very welcoming - thank you all! I’ll be back soon :)

29 maggio 2026
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Risposta di Scrivens Opticians & Hearing Care

We’ll be here to provide great service again when you need us.

Valutata 5 stelle su 5

Lovely and friendly staff helped me…

Lovely and friendly staff helped me pick out frames 💗

25 aprile 2026
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Risposta di Scrivens Opticians & Hearing Care

We’re delighted you’re happy with your experience, visit us again soon!

Valutata 5 stelle su 5

Wonderful staff

Wonderful staff, so very helpful. My mum is 92 and they treated her with great respect and understanding. The glasses and frames are excellent quality and help her life life to the full.

6 maggio 2026
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Risposta di Scrivens Opticians & Hearing Care

Amanda, we're so glad that we were able to go above and beyond your expectations!

Valutata 5 stelle su 5

Excellent eyecare in Broadstone

Staff at Scrivens in Broadstone are always friendly and welcoming. Eye tests are easily arranged, thorough and professional. There is a wide range of glasses to choose from and staff are both helpful and patient while choosing. Fitting and aftercare are exemplary.

27 maggio 2026
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Risposta di Scrivens Opticians & Hearing Care

Your feedback about our glasses and service means so much to us, thank you for your kind words!

Valutata 5 stelle su 5

Excellent professional service with…

Excellent professional service with very knowledgeable and helpful friendly staff. It's always a pleasurable experience.

27 maggio 2026
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Risposta di Scrivens Opticians & Hearing Care

Please don't hesitate to reach out to us if there's anything more we can do!

Valutata 5 stelle su 5

Absolutely brilliant service for all of…

Absolutely brilliant service for all of the 10 yrs we have been with Scrivens Willenhall .
For ears and eyes !
Always a friendly greeting for us and our little dog .
And we always make to take them a box of chocky bix at Christmas.
Top marks ! 🙂

18 maggio 2026
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Risposta di Scrivens Opticians & Hearing Care

We truly appreciate your support and positive feedback, thank you for taking the time to share it.

Valutata 5 stelle su 5

Helpful staff & all questions answered

Helpful staff & all questions answered. Received my glasses very quickly & very pleased with them. Thank you

23 maggio 2026
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Risposta di Scrivens Opticians & Hearing Care

We’re so pleased to know we could exceed your expectations – thank you for sharing!

Valutata 5 stelle su 5

Ultimately the friendly staff made the…

Ultimately the friendly staff made the whole experience from first visit to the last fitting. They were professional and answered any questions no matter how insignificant they seemed to be, made us welcome and comfortable .

22 maggio 2026
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Risposta di Scrivens Opticians & Hearing Care

We look forward to assisting you again in the future.

Valutata 5 stelle su 5

Friendly

Friendly, efficient and speedy with the specs

22 maggio 2026
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Risposta di Scrivens Opticians & Hearing Care

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Valutata 5 stelle su 5

Brilliant! 🤓

I had my eyes test/contact lense check.
I was greeted straight away by Gina.
Friendly and informative, didn’t wait any time at all and picked a new set of frames before my test.
Jas the optician was fantastic, also really informative and explained everything.

23 maggio 2026
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Risposta di Scrivens Opticians & Hearing Care

Thank you for the kind words! We’re so happy your visit went so smoothly

Valutata 5 stelle su 5

Scrivens the best.

Scrivens the best.
From entering the store to leaving was excellent.
Karen, Leslie and Natalie are a credit to themselves and Scrivens.
All explained the process clearly, thectestvwas the most indepth I've had.
I highly recommend Scrivens.

2 maggio 2026
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Risposta di Scrivens Opticians & Hearing Care

Thank you for the kind words! We’re so happy your visit at Scrivens went so smoothly

Valutata 5 stelle su 5

Eye opening

Very helpful staff and the optometrist was thorough and gave me all the information I needed.

16 maggio 2026
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Risposta di Scrivens Opticians & Hearing Care

Thanks again for taking the time to leave us this information about your recent visit. Take care!

Valutata 5 stelle su 5

Excellent first experience

Since my life long 'traditional' optician retired I have struggled to find an alternative that meets his personal touch and detailed eye care.
My first time experience with Scrivens at Chingford Mount was the most positive yet, and sooo much better than the reliance on technology at places like Boots and Specsavers that make you think the training and qualifications are irrelevant. Yes, technology has its uses, but it is no substitute for training and experience - I'll be back!

6 maggio 2026
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Risposta di Scrivens Opticians & Hearing Care

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Valutata 5 stelle su 5

Always a pleasant experience coming to…

Always a pleasant experience coming to the Roman road branch for many years. The whole team are helpful and friendly.

20 maggio 2026
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Risposta di Scrivens Opticians & Hearing Care

Thank you for taking the time to leave us such a nice review!

Valutata 5 stelle su 5

Market Deeping Scrivens

Visited Market Deeping for my eye test wonderful experience. All staff very professional and friendly.

23 maggio 2026
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Risposta di Scrivens Opticians & Hearing Care

Let us know if there’s anything else we can do for you.

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