I have purchased trutex items - trousers and polo shirts and I am extremely happy with these . They have a huge range available in a great range of sizes and leg lengths in trousers which I really nee... Leggi di più
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Scopri cosa dicono le persone
Great range of products at really competitive prices. The delivery is so fast as well! So much easier than battling the crowds in the shops. Highly recommended.
Finally found a shop that has both longer length and adjustable waist features. I actually ordered the wrong size to begin with but the return and exchange process was really easy and we had the new... Leggi di più
L'azienda ha risposto
Super efficient and prompt delivery. If you’re after three quarter length sleeve blouses and are struggling with the sleeves being too tight then this is your company. The sleeves are roomier so more... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
School Uniform Shop has been selling clothing online since 2001, and supply all-ethical School Uniform which is also great value: School Uniform that matters. School Uniform Shop is an approved stockist, and online retailer of the brands One+All, Banner, David Luke, Trutex, Winterbottom's, Akoa, Falcon Sportswear, Juco, Chadwick Teamwear, Grass&Air, Term Footwear, BagBase, William Turner, Carta Sport, Mirak, and Mitre. All of our products are sourced through the manufacturers' official distribution channels in the UK. Our family business values are Ethical, Sustainable, Responsible. To us they are so much more than words - they drive everything we do. This is why we've been recognised over the years for our continuous efforts, always striving for the best for our customers, but at a minimum cost to the planet, and with a positive social impact. Being ethically transparent as a business is so important to us, which means stocking products that are both sustainable and ethically sourced. We "walk that talk", unlike many of our competitors. School Uniform Shop are committed to providing a great service, and premium quality school uniform from trusted brands. We take our role as school uniform suppliers very seriously, our goals are to help preserve the future of our planet for generations to come. Putting us on the right side of history.
Informazioni di contatto
Unit 1, Haywood Lodge Farm, HR2 9RU, Hereford
- 01432 343532
- sales@schooluniformshop.co.uk
- www.schooluniformshop.co.uk
4,7
Eccellente
353 recensioni
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Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
My son liked the school trousers and…
My son liked the school trousers and was happy that he can have trousers with the same material and look as his friends even though he is much taller. Mens trousers in high street shops are too flimsy and he didn't like the feel of them, these trousers were just perfect.
2 giugno 2025
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Risposta di School Uniform Shop
It's so good to know you were able to find the perfect trousers for your son. We are really grateful for your kind review, and thank you for shopping with us. We hope to see you again for the next perfect pair!
Amazing customer service
Amazing customer service.
Josie from team was so very helpful!
Will definitely be using again for new school year!
2 giugno 2025
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Risposta di School Uniform Shop
Great to read your kind review, and we are pleased Josie was able to help and give amazing customer service. Thank you for shopping with us, and we definitely hope to see you again for next back-to-school!
Good quality clothing
Good quality clothing, reasonble price and quick serive. Easy to navigate around the site too.
6 maggio 2025
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Risposta di School Uniform Shop
Thank you for your great feedback! We're happy to hear you found our clothing quality good, pricing reasonable, and service quick. It’s wonderful that the website was easy to navigate too — thanks so much for shopping with us.
High quality products at very…
High quality products at very reasonable prices. Sizing was accurate as well.
We have been able to purchase formal trousers for a wedding for all five of our children aged 14-3 years old. Would recommend!
3 maggio 2025
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Risposta di School Uniform Shop
Thank you for your wonderful review! We're so pleased to hear our quality, sizing, and range helped you outfit your children for the wedding. Thank you for shopping with us and we truly appreciate your recommendation.
Great service and products
Great service and products, many thanks.
1 maggio 2025
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Risposta di School Uniform Shop
Thank you for your 5-star review, we very much appreciate it. We are happy to read our service and the school uniform we're spot on. Thank you for your custom and hope to see you again soon.
Website so easy too follow
The website was easy to follow. Delivery was extremely prompt. The sizes are generous and quality is excellent!! Thanks.
14 maggio 2025
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Risposta di School Uniform Shop
Thank you for your kind review. We're delighted to hear you found our website easy to use, enjoyed prompt delivery, and are pleased with the generous sizing and quality of the school uniform. Thank you for shopping with us!
I make a command in 29.04.2025 I pay…
I make a command in 29.04.2025 I pay for next day delivery and I dont know anything today 01.05 2025 where is my package.
29 aprile 2025
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Risposta di School Uniform Shop
Hi Georgeta
Many thanks for getting in touch, I did try to call you a couple of times last evening but it went to answer phone so I thought it was easier to email.
Firstly apologies for the delay with your order, I can see you have paid for next day delivery and we did not achieve that so I have copied my colleagues in customer service into this email so that they refund you the £4.95 postage cost.
I have spoken with our supplier who were shipping the order to you directly and unfortunately they had a few delays this week and I can see that your order did not leave as planned, however it is now showing as on its way with the courier and you should have had an email from us to say that it is on its way?
So you can keep an eye on it the tracking number with Evri is ……….
I will also keep an eye on it from this end to ensure it arrives with you.
Thanks for your patience
Luke
Hi Georgeta
Apologies you have had a delay with your order.
Would you be kind enough to email me with your order number and I can look into this for you?
My email is luke@schooluniformshop.co.uk
Thanks
Luke
Super friendly staff when I was stuck…
Super friendly staff when I was stuck with something. Thank you for helping Milly and others.
29 aprile 2025
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Excellent Customer Service
I've had a couple of issues with a faulty product and the customer service has been superb with prompt response times and replacement. It makes such a difference when you know you can confidently buy from a company as they will resolve any issues quickly and efficiently. Highly recommend.
25 aprile 2025
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Risposta di School Uniform Shop
We are very grateful for your kind review and recommendation. It's great to read the team were friendly and could help with a faulty product. Thank you for shopping with us and hope to see you soon.
Such efficient service from start to…
Such efficient service from start to finish, excellent customer service couldn't fault them .Will definitely recommend, and I would use them again .
22 aprile 2025
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Risposta di School Uniform Shop
We are very grateful for your kind review and recommendation. I'm glad the team's customer service was faultless - so good to read. Thank you for shopping with us and hope to see you soon.
Great shopping experience
I found this website via Google. I have been looking for a particular skirt and none of the high street shops sell the size of my daughter. The order arrived very quickly. I ordered two sizes for comparison and sent one back when we have chosen the right size. The return process is easy and had a quick refund.
4 aprile 2025
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Risposta di School Uniform Shop
Thank you for shopping with us when trying to find the ideal skirt for your daughter - I'm glad you found it with us. Thanks for taking the time to review us, and we hope to see you again soon.
Very happy with my purchase
Very happy with my purchase! The usual supermarket brands always seem to be out of stock, but when my youngest son found an old pair from SUS that his brother used to wear, and really liked them, I was so pleased to find his size available. It's brilliant that they're proper waist and length sizes also. Well worth spending a little more, the quality is great.
14 aprile 2025
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Risposta di School Uniform Shop
Thank you for shopping with us when trying to find the ideal piece of uniform for your son - I'm glad you both found it with us. Thanks for taking the time to review us, and we hope to see you again soon.
Always a good experience shopping with…
Always a good experience shopping with school uniform.
Easy to order
Easy to pay
Sensible prices for excellent quality school uniform.
4 aprile 2025
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Risposta di School Uniform Shop
We are very grateful for your kind review and recommendation. It's great to read the team were friendly and our prices are just right! Thank you for shopping with us and hope to see you soon.
I ordered 3 x Pairs of Grey School…
I ordered 3 x Pairs of Grey School Trousers and when they arrived 1 x Pair of the Trousers were totally different colour to the other two and the colour they described was totally different. I returned the 3 x Pairs and was told that the Postage would be credited as a goodwill gesture, however, I have received the refund for the trousers but not the Postage. It's nearly been 2 months backwards and forwards contacting and still no sign of the Postage Refund. Otherwise good quality trousers and fairly priced. Just don't be surprised if you have to chase for a refund if you return items.
23 marzo 2025
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Risposta di School Uniform Shop
Hi Dangerous D,
First off, love the name—sounds like you should be reviewing action films rather than school trousers!
Cracking name—though I have to say, we couldn’t find any orders under that particular superhero alias!
Glad to hear you were happy with the quality and price of the trousers—that’s always our aim. Regarding the postage refund, we’re more than happy to sort it, but without knowing your real identity, we’re a bit stuck.
If you could reveal your secret identity (just your actual name and order number will do), we’ll get this cleared up quickly. You can email us at Luke@SchoolUniformShop.co.uk.
Thanks again for your order—and for keeping things interesting!
Best,
Luke
Fantastic service
Fantastic service, easy and stress free! Product quality is also great, will defo be ordering again from you
21 marzo 2025
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Risposta di School Uniform Shop
Thank you for your 5 Star review. We’re glad you found the product to be great quality. It’s good to read you found ordering stress free! Thank you for shopping with us, and hope to help you again in the future!
Not hassle-free returns as stated on website!
Do not order from this site unless you’re sure on style and sizing. It is not ‘hassle-free’ returns as stated. Paid a hefty delivery charge and there’s no free returns. Therefore I have lost £10 per order I have placed. Will shopping elsewhere in future.
15 marzo 2025
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Risposta di School Uniform Shop
Dear Leanne,
Thank you for your feedback. I am sorry to hear you’re disappointed with our returns policy. While we do ask customers to cover the cost of returning items, we believe this is the fairest approach, as it means that only those who need to return pay for it, rather than as many websites do adding this cost of ‘free returns’ into the price of every product.
To help customers choose the right size, we provide detailed measuring guides on our website, along with a free tape measure to make finding the perfect fit as easy as possible. We also offer a 30-day returns window if something isn’t right, and all our products come with a 12-month quality guarantee for peace of mind.
We also understand that getting the right size first time is important, which is why our expert team is available by phone on 01432 34 35 32, Monday to Friday. This level of personal service is rare these days, with most websites only offering chatbots, and many of our customers love being able to speak to a real person for advice before ordering.
We also offer free delivery on orders over £70, which might help reduce costs. If you’d like any guidance on sizing or styles, our friendly team is always happy to assist.
If you wish to chat to me personally please email me with your order number and contact telephone number at Luke@SchoolUniformShop.co.uk so and I can give you a call.
Best regards,
Luke
Founder & CEO
Fantastic online school shop
Fantastic online school shop. I have been looking for a new pe skort for my daughter & finally found the right one. Great price, fast delivery. Thanks
20 febbraio 2025
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Risposta di School Uniform Shop
Thank you for your kind review. We’re glad you found the perfect PE skort for your daughter at a great price. It’s great to read you were happy with our fast delivery — thank you for shopping with us, and hope to help you again in the future!
Fab customer service
Placed an order but then realised I ordered the wrong item, emailed about half an hour later and they fully refunded. Thankyou for making it so easy to order and for prompt replies to emails.
16 febbraio 2025
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Risposta di School Uniform Shop
Thank you for your kind review. We hope to make returns and exchanges hassle-free, and we’re glad we could refund you quickly. We'd love to see you again, so please remember us for your next school uniform needs.
Fantastic customer service and quality
Fantastic customer service. returns and exchanges have never been a problem. Ordered twice with this supplier. Really great customer services. my uniform order was rushed to us as I needed it ASAP,arrived next day.... and that was on normal delivery!
Quality of clothes is great,well made,nice quality material. So much better than I've ever got on the high Street.
Will be my go to school shop.
6 febbraio 2025
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Risposta di School Uniform Shop
We’re grateful for your kind review. It’s great to read that our customer service and quality have met your expectations. We hope to make returns and exchanges hassle-free, and we’re glad we could get your order to you quickly when you needed it. Thank you for shopping with us. If we see you again, remember to take advantage of our rewards scheme!
Placed an incorrect order which was my…
Placed an incorrect order which was my fault totally but asked for some support and heard nothing.
TBF to them once they picked this up they were excellent and sorted it out and it was entirely my fault.
13 gennaio 2025
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Risposta di School Uniform Shop
Hi Michael
Sorry to hear you have had problems,
Could you email me with your order number and I can look into this for you?
Luke@schooluniformshop.co.uk
Luke
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