Ref: 3275175 Liz, was incredibly knowlegeable and helpful in installing our telephones. She spent time explaining how to use them and ensured the new broadband connection was working. She has offer... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Archie helped resolve complicated connection issues relating to my work access.he worked alongside my work IT chap and figured out what was needed.really friendly, knowledgeable and keen to help. Issu... Leggi di più
Tim Price was onsite with us all day installing a new phone system and parts of our IT setup. He was really helpful and friendly, and took the time to explain everything to us as it was happening so t... Leggi di più
Liz provided an excellent service from start to finish. She was professional, friendly and incredibly patient throughout the whole process, taking the time to explain everything she was doing and mak... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Our company has been bringing people and technology together to facilitate and improve the way that we communicate for over 60 years. The changes have been both subtle and extraordinary, but they always come back to reducing the delay in sending and receiving vital messages. We have continually evolved better applications for these communications to be handled and made sense of, leading to new and exciting ways of communicating and collaborating.
Informazioni di contatto
Regno Unito
- www.scg-sw.co.uk
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Ha risposto al 33% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
quick response and resolution
It was a very straight forward and seamless process.
Got a quick response and the issue was immediately resolved
Speedy response
Issue resolved very quickly and professionally by Gareth, despite the short notice requested for the turnaround.
Thorough & helpful support!
Gareth was super helpful on this ticket, phoning to clarify what was needed and that everything was OK, but having also set everything up perfectly!
Definately the knowledge and…
Definately the knowledge and friendliness of the Engineers. Nothing is ever to much trouble for them to sort and they are always calm which makes me feel so much better. Especially David Britten, he has been with us since the beginning of our journey, sorting everything out and keeping us updated at all times.
Exactly the Service I’d Been Looking For
After years of dealing with EE directly — and the stress that came with it — moving to SCG has been a breath of fresh air. They give me access to all of the major carriers without the hassle, and the difference in service has been incredible.
They are attentive, responsive and competitively priced, with excellent project management throughout. Nothing is ever too much trouble. Exactly what I had been looking for.
Our number ports were handled flawlessly, SIM cards arrived pre-labelled and ready to go, and the whole process was smooth from start to finish.
A huge thank you to Rachel and Adam for your help. Genuinely outstanding service.
Successful
Timely, understanding and effective. Excellent communication service from Oscar.
Non standard reports
We asked for non standard phone reports for the last 3 years. Channel happily did this for us.
Very efficient solution to our problem…
Very efficient solution to our problem was solved
Ticket Ref; 3031086
Had issues accessing Networks/Non Microsoft Apps following an upgrade on computer. Same day response on a ticket and contacted shortly after initial request.
All done and complete within 10-15 mins with help on mails and set up whilst waiting for items to upload.
Liz the engineer involved gave every assistance and has the patience of a saint.
Great Customer Support
Ref: 3015877. Great customer support. I dealt with an engineer called Gareth who was extremely helpful and communicated well throughout dealing with my issue.
Great patience & support
Thank you to Amir for his help with setting my new laptop off. He showed great patience and understanding as always.
Wonderful speedy response on…
Wonderful speedy response on "housekeeping" matters. Thank you
My elderly parent was without a phone…
My elderly parent was without a phone line for awhile. Matt took the call and was brilliant and reconnected this remotely and made certain that the phone and TV were back online. Very calm and easy to deal with first class!
Thank you
first class technician very helpful
Great customer service from Archie
Great customer service from Archie. Responded quickly to a fault and kept us informed.
We moved onto SCG hosted telephone…
We moved onto SCG hosted telephone system and were trained and aided by Keian. The whole switch over went through with no issues at all and Keian was very responsive and helpful throughout the entire process and only "handed" us back to customer services when we were competent with the system and had no further questions. The system works extremely well and I would recommend it.
Prompt attention after call and very…
Prompt attention after call and very patient gentlemen in helping me with my problem
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