SCG South West Recensioni 361

We are increasingly using SCG as the customer service and work on site is excellent.
Tim the engineer overcame several issues and dealt directly with our office to successfully install an essential lift alarm system. Fantastic work, thank you.

Nothing was too much trouble, a great step by step problem solver

All staff came across as friendly and helpful. It would have been helpful if they had been accessible for extended hours, particularly at weekends.

We had a problem with the internet at one of our locations, Matt was really helpful and got a very speedy result!

Really happy with the service :)
Always keen to help, polite and really fast to resolve any issue .

Friendly, efficient service as always.

Extremely helpful operative providing clear instructions on how to use the phone system.

Very pleased with our dealings with SCG. Getting this project over the line has been slow and there have been bumps in the road with our previous supplier but SCG have been patient and have helped the whole way through. Having taken on the task of porting us over, they have kept us fully informed at each stage. We now have our new system installed and we are really pleased with it. It is simple and intuitive. The installation was trouble free and the training was good. Very pleased.

Gareth our SCG telecoms engineer quickly updated our voicemail message and overall call routing, first time without issues - a great service.

Super easy to deal with Gareth and made all alterations as requested

We have had a new Evonex system installed.
Archie came to site to set up and oversee everything and despite quite a lot of programming hurdles encountered and many questions, he worked through in a calm and reassuring manner.
He has been on hand since for any queries.
Harvey also deserves a mention as he has managed the project and kept me updated throughout.

Liz provided excellent training on the Evonex phone system. She was knowledgeable, patient, and went the extra mile by showing us additional features we weren't aware of. She was highly professional throughout and even booked a follow-up call to check how we were getting on.

Andy has assisted in getting the site ready for the upcoming install, thank you

Very helpful and knowledgeable project team; while implementing the Evonex telephony system within my company I felt supported throughout the whole process. Response times could be slow at times, but usually fairly quick to get back once chased.

Very helpful staff member with a friendly demeanour and spoke clear English.

Really professional and helped us get everything set up and sorted with ease. Thank you.
Spent time talking through what we needed to do.

Gareth was super helpful as always! Very friendly and gets the job done. Thanks for your assistance

Had a new phone service installed at our office.

Rachel helped ensure everything was prepped before install, ensuring our needs were understood and met.

Tim was great on the day, ensuring all issues were resolved as they arose and making the team feel at ease during the transition.

The whole process was smooth, and so far there have been no issues.

Helpful and Friendly staff who were able to help with a phone number re-direct.