Ref: 3275175 Liz, was incredibly knowlegeable and helpful in installing our telephones. She spent time explaining how to use them and ensured the new broadband connection was working. She has offer... Leggi di più
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Archie helped resolve complicated connection issues relating to my work access.he worked alongside my work IT chap and figured out what was needed.really friendly, knowledgeable and keen to help. Issu... Leggi di più
Tim Price was onsite with us all day installing a new phone system and parts of our IT setup. He was really helpful and friendly, and took the time to explain everything to us as it was happening so t... Leggi di più
Liz provided an excellent service from start to finish. She was professional, friendly and incredibly patient throughout the whole process, taking the time to explain everything she was doing and mak... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Our company has been bringing people and technology together to facilitate and improve the way that we communicate for over 60 years. The changes have been both subtle and extraordinary, but they always come back to reducing the delay in sending and receiving vital messages. We have continually evolved better applications for these communications to be handled and made sense of, leading to new and exciting ways of communicating and collaborating.
Informazioni di contatto
Regno Unito
- www.scg-sw.co.uk
4,9
Eccellente
396 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 33% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Excellent service from Archie
He have had to deal with a number of issues recently, and each time Archie steps up to the plate to help out.
Even when it is something he may not know the answer to, he will take responsibility to either find out the answer himself, or find someone else that can.
And whilst Archie is our "go-to", there are obviously times when he is working on other things, and the rest of the team help out capably.
16 giugno 2025
Non scritta su invito
2874109. Telecomms confusion, sorted!!!
2874109.
I rang up because we have a new flat and I did not understand how to connect the phone system or how to make it work. Matt helped me with both problems, he was very patient and called back to makesure it was al working. Excellent service, thank you
Will
25 giugno 2025
Non scritta su invito
So good at explaining stages.
Matt showed great patience in getting me back on the internet. I have a very old Mac and he steered me through
various options so professionally and gave clear instructions. He has a great telephone voice and manner and I am extremely grateful to him for his help.
24 giugno 2025
He called me back when I asked him to.
He called me back when I asked him to.
He told me what to do in order to rectify my problem.
He was very helpful, friendly and polite.
20 giugno 2025
Brilliant service
2868997 Brilliant service ! Luke fixed the problem very quickly and followed up by giving some trouble shooting advice for future issues
20 giugno 2025
Excellent service from Andy
18 giugno 2025
Great company easy to work with the…
Great company easy to work with the work done by Sam was excellent and all on time Left the site tidy and all the work was what we asked for with attention to detail all cables nicely hidden away .
20 maggio 2025
I needed help as I lost my password and…
I needed help as I lost my password and did not have any idea how to recover it.1 phone call and it was sorted. Very friendly and professional people .reference No 2862545
16 giugno 2025
Always really helpful thank you!
5 giugno 2025
Gareth was really helpful going through…
Gareth was really helpful going through all the settings, options and making sure that i was ready to use the system. Ref 2858076
11 giugno 2025
Excellent customer service!
Gareth was a great help today and was very quick to respond and resolve my query! Excellent customer service. :)
Ref: 2856954
9 giugno 2025
I called SCG this morning because my…
I called SCG this morning because my internet went off. I’m pleased to say that within 2 hours the problem was fixed. Matthew called me from SCG and assured me that the service was back and apologised for the outage. I was impressed with the speed that my problem was dealt with and the efficiency/politeness that Matthew showed.
23 maggio 2025
Excellent service
The support I received was given in a very patient, friendly and efficient way. My problem was resolved quickly and effectively and the person I spoke to was very professional and friendly
23 maggio 2025
Excellent customer service
Ref 2839273 Gareth provided excellent customer support and service. He was polite, professional and friendly and sorted the issue out for me straight away, with the assurance of ongoing support.
20 maggio 2025
Really good service
Gareth was really helpful. Excellent response time and a quick diagnosis and solution
20 maggio 2025
Ref 283659
Ref 283659 - Gareth was brilliant, quick to respond to my request and got everything up and running in 5 minutes.
20 maggio 2025
Problem was resolved in a timely manner
19 maggio 2025
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