I’ve sent back my last few orders as the quality and sizing hasn’t been great. I ordered a shirt which arrived with the stitching already coming away and a dress that was way too short. It’s expensive... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Highly recommend the dresses, designs are unique and always get loads of compliments. Quite flattering on women of any shape and size. They’re slowly becoming my number one choice of dresses but I als... Leggi di più
We bought some clothes from Scamp and Dude for my son and honestly, the quality and designs are amazing - really unique pieces you don't see anywhere else. He loves them. We did run into a few si... Leggi di più
L'azienda ha risposto
I love this brand and have since COVID. What Jo has built and stands for giving back to others is truly inspirational. Everytime I wear a scamp and dude item I’m guaranteed to get a compliment. I fe... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Famous for its superpower infused leopard and lightning bolt loungewear and vibrant designs, Scamp & Dude is a British purpose led brand with a huge heart.
Informazioni di contatto
62 High Street, Marlow, SL7 1AH, Marlow , Regno Unito
- helpme@scampanddude.com
- www.scampanddude.com
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 90% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Fabulous customer service and fabulous clothes
I ordered 2 dresses same size but one was too big . I called Holly in customer services who was absolutely brilliant. A smaller size arrived within 24 hours ready for an event . Love their fabrics and designs. Couldn’t ask for better customer service or dresses🥰 thank you especially Holly👏
Bought a super scarf for my wife’s…
Bought a super scarf for my wife’s birthday, Evri messed up delivery and were not helpful at all, exactly the opposite of the fantastic staff at Scamp & Dude who reassured me, took control and sorted everything, this was all happening very late on the day before my wife’s birthday, Scamp & Dude acted so professionally and promptly that the scarf still arrived on her birthday…. She loved it!!!!! Fantastic product and outstanding customer service, can’t recommend highly enough
Many thanks
Bob
Excellent!
So happy with everything I ordered until now. I get a lot of compliments on my trench coat and I feel so much more energetic when I wear it, I love it!
Not to mention the customer service which is also more than great! Thank you!
I booked the Bolt Room for a friend and…
I booked the Bolt Room for a friend and I and had a great couple of hours at the store. The bubbles were lovely thank you!
We had a fabulous time. Danni, Zoe and Debbie were fantastic help.
We spent a fortune and enjoyed every minute! Love the brand.
Brighton Store
Popped into the Brighton store a few times, lovely store except the last couple times a lady who works on the shop floor with black hair has made me feel quite uncomfortable as I feel like she has given me strange looks and it comes across as quite judgemental and she comes across as quite unapproachable, I understand people have bad days and jobs in retail can be tiring at times but all the other employees have been smiling and are always happy to help.
Fabulous Customer Service & Gorgeous Clothes
I ordered a pair of Wide Leg Trousers, and had issues with delivery. This was completely my fault, I contacted Scamp & Dude regarding this. Holly dealt with the query quickly, she was amazing! Holly sorted everything out promptly, and was so helpful and polite. The replacement Trousers arrived the next day, and are stunning! Thanks Holly I’d give you more than five stars!
I love Scamp&Dude clothes
I love Scamp&Dude clothes, but I really like their Customer Services team, who are always so helpful and ready to assist their customers with with any issues that arise. Thanks
Excellent quality items, fab customer service
Excellent quality items, fab ethos for the company. Fantastic customer service. I have been buying from this company for a few years ever since my Cancer diagnosis and I was presented a freebie scarf during chemo treatment. I buy scarves to support others but also as the quality of the other clothes are so lovely. This is the first time I have had to send something back as the cardboard label did not match the size on the garment. I was having issues with the return postage wise and contacter services who were extremely helpful and friendly, making the return process for me much simpler. Honestly to have a company that puts this much thought into their customer service these days is rare. Thankyou Jo and the scamp and dude team for all your hard work and your beautiful clothes.
Superb customer service.
This company is just fantastic. Great ethics and wonderful clothing.
If there is ever an issue the customer service is second to none, be it on line or I store.
I had to contact them online after a small tear in the seam appear and they were so helpful, providing a returns label and sending a replacement out asap.
Totally fabulous
Smashing Birthday Spree 🎂
Was looking forward to my birthday shopping trip and was greeted at the Brighton store by a lovely smiling Emma and invited to have a glass of fizz while I browsed. You can't really start a shopping spree better than that, can you?! Ange, Carly and Ria were also fabulously helpful, finding me ideas to try, checking for my size if it wasn't on the rail, and seeking out newness, as well as looking after my purchases for me while I went to the theatre for my birthday treat! 🎂 Thank you all so much ❤️ ⚡️
Brilliant customer service in the…
Brilliant customer service in the Brighton store. Angie was so patient and helpful. They always have lots of other sizes in the stockroom!
Customer service second to none …
The clothes are fabulous as usual but the customer service from Holly was also amazing! Holly fixed a problem with the delivery address on my parcel and kept me up to date every step of the way, ensuring that I received my goodies. . Thank you Holly 🙏
Excellent customer service
I have used scamp and dudes customer service a couple of times and they have been absolutely superb - efficient and polite - would totally recommend
Scamp and Dude Customer Services
Scamp and Dude Customer Service are really helpful to deal with. I recently have contacted them on 2 separate occasions and have had quick responses both times.
Service over and above the norm
Service over and above the norm. I cannot recommend the sales team, particularly in Brighton, who sent out the coat I wanted and explained what I needed to do to claim back the VAT. From the beginning to the end they made the experience so easy and personal.
Great Staff
Visited Clarks Village Outlet yesterday. Really lovely staff and great clothes. Loving the pockets in dresses and cardigans along with the dayglo colours.
I bought 3 great items and will be back. Thank you ladies for your help choosing items x

Risposta di Scamp & Dude
I absolutely love Scamp & Dude clothes
I absolutely love Scamp & Dude clothes! Excellent quality & fabulous customer service. Clothes always feel quality, pockets are great & lovely fabrics. It's a shame returns have to be paid for, as it's not always easy to work out which size is best! Love the original colourful leopard print designs & would love to see more of those prints back aswell! Thank you S&D keep up the super work ⚡️🩷 x

Risposta di Scamp & Dude
The best Customer Service Department that actually delivers !
I had to return a dress because it was faulty. Debs at Customer Services was brilliant. Within a few minutes she had replied to my email and sent me a free returns label. I sent her a copy of my tracking receipt and a replacement was sent out immediately. How refreshing to speak to a Customer Services department that actually service their customers. Good job Scamp & Dude and many thanks again Debs ! The dress is fabulous too by the way!

Risposta di Scamp & Dude
Great jeans - Authentic Light Indigo Boyfriend Jeans
Ordered Authentic Light Indigo Boyfriend Jeans. Sadly original parcel not delivered. Contacted Customer Service and my issue was resolved quickly. Kept informed throughout. Replacement received and jeans perfect fit. Special thanks to Holly who helped me through the process.

Risposta di Scamp & Dude
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