My daughter had a cartilage piercing with a lovely piece of jewellery. James was very professional and efficient and said it was much less painful than she had imagined. She is delighted!
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It was not dispatched as advertised on the day of order. I chased up after three days and I was immediately offered an apology and it was dispatched immediately and I received the watch the next day.... Leggi di più
Sarah Layton put on a beautiful event at The Everything Retreat — a day full of stunning jewellery, relaxing yoga, warm sunshine, and the most calming sound baths ✨ Gem & Flo was such a gorgeous... Leggi di più
I was looking for something for my daughter’s 40th birthday. Not having purchased from Sarah Layton before, I phoned & spoke to a very helpful assistant who confirmed the items I wanted were both in s... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Sarah Layton is an award-winning family jewellery boutique situated in the heart of the picturesque Ribble Valley. Established in 2010, we're home to a diverse collection of renowned jewellery designers and trend-led brands, as well as our own in-house diamond & gemstone collections, piercing studio, workshop and permanent welded jewellery. We specialise in bespoke jewellery design, remodelling & repairs. Our onsite workshop, resident goldsmith and designers mean we can turn your jewellery dreams into reality. From sourcing natural or lab-grown diamonds and unusual gemstones to breathing new life into old, unworn or inherited jewellery, our expert team can guide you through the exciting process of creating your perfect piece of jewellery from start to finish.
Informazioni di contatto
71 King Street, BB7 9SW, Whalley, Regno Unito
- 01254822062
- chat@sarahlayton.co.uk
- www.sarahlayton.co.uk
4,9
Eccellente
256 recensioni
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Seller scammed about the details
I though I supposed to get the daisy box as shown. I guess the list on the website mislead the customers. The only reason I bought it at the first place was because of the special edition box. I'm truly disappointed as it was supposed to be a gift. You can imagine how disappointed am I waiting for the special box all day just to see I got the basic box not the limited edition that supposed to come with the special edition bracelet. However, the bracelet was beautiful and maybe a bit thin
28 agosto 2025
Risposta di Sarah Layton
Dear Darwisy,
I'm sorry to hear you're disappointed with the packaging on your Georg Jensen bracelet. Please accept my apologies for what was a genuine human error. The Daisy packaging was for a limited-edition collaboration with Stine Goya. Unfortunately, the image of the packaging was mistakenly added to the product page of the bracelet you purchased. I can assure you that we are not 'scammers' and are official stockists of Georg Jensen, and have been for almost 15 years. We are an independent, family-owned business, and I am sure you can appreciate that mistakes, although rare, can occasionally occur. I have sent you a follow-up email with a proposed resolution. Kind regards, Leanne.
Absolutely amazing service from Sarah…
Absolutely amazing service from Sarah Layton.
I ordered a necklace as a gift from my Mum for my 60th Birthday. When it arrived, I loved it, but felt it was a bit shorter than I'd hoped. I contacted Sarah Layton by email & they came back to me right away with the suggestion that I could have a bit added to the chain by their jeweler. I hadn't thought of this.
Sue was fantastic organising this & keeping me updated. When it I arrived, I was absolutely delighted & so happy with it.
5 stars to this Company's customer service & quality of product.
8 settembre 2025
Non scritta su invito
Risposta di Sarah Layton
Thank you so much for your wonderful review!
Impressive price for a competitively…
Impressive price for a competitively priced watch…. Excellent packaging, which is always great for any item and finally - Royal Mail Special Delivery has got to be the best service….. All in all a very positive shopping experience….. thank you
29 agosto 2025
Risposta di Sarah Layton
Many thanks for your kind review. I'm pleased you're happy with our service. - Leanne
Was looking for a Garmin Fenix 8 and…
Was looking for a Garmin Fenix 8 and found it at Sarah Layton, however I missed the Bank Holiday special by a day. They were brilliant in honouring the deal and the customer service was outstanding.. would definitely revisit for future purchases.
29 agosto 2025
Love Sarah Layton the shop is really…
Love Sarah Layton the shop is really lovely & full of beautiful & individual jewellery . Couldn’t get there so ordered on line . Great service as in the shop but the delivery was very expensive & my gift bag arrived slightly crushed inside the package
28 agosto 2025
Risposta di Sarah Layton
Thank you for your lovely review. I'm sorry the bag was slightly damaged in transit - we will gladly replace this for you if needed, just get in touch or call in to the store. I appreciate your comments on the delivery charges - we actually subsidise the full postage costs, as we use a fully insured and tracked next-day service with either DPD or Royal Mail. We have tried other, cheaper delivery providers in the past, but had so many issues with missing or late parcels. Thanks, Leanne
the service was outstanding thank you…lovely staff members
the service was outstanding thank you so much for helping with my wife to be with her wedding morning present a beautiful necklace i choose my newly married wife was over the moon
27 agosto 2025
Whalley Gem 💎
It’s hard to walk past this wonderful jewellers and not pop inside…
My daughter and I have had many happy occasion buying friends and family gifts and treating each other… a true Whalley gem. X x x
27 agosto 2025
Great service and beautiful product
Great service and beautiful product as described. I would buy from this jeweller again. Thank you
26 agosto 2025
Only a small purchase but lovely…
Only a small purchase but lovely service and really helpful. Thank you!
26 agosto 2025
Beautiful Shop
Beautiful Shop
My daughter had her ears pierced here in July and the process from booking to leaving was exceptional. The staff were professional and friendly, knowledgeable and caring. My daughter loved the experience, even though she was a little scared (of the pain) the staff made her feel so at ease and gave her plenty of time and explained to her so she could understand what was going to happen, planned out the appointment, they had a huge choice of earrings. The price was very reasonable for the service. She got a certificate and a teddy at the end to congratulate her on having her ears pierced and being brave as well as a full care package to look after her new piercings.
26 luglio 2025
Nomination charm
Lovely product. Excellent customer service, follow up and speedy delivery. I would definitely use Sarah Layton again
31 luglio 2025
Had my ears re pierced didn’t hurt at…
Had my ears re pierced didn’t hurt at all, very well organised and a lovely choice of earrings. Their jewellery ranges are great varied prices and good choices.
28 luglio 2025
Ear runs Georg Jensen
Pleased with the item, not always easy to judge from photos
Prompt delivery
Used local DPD lock box service, easy to use and means I could keep the present a secret and could collect at my convenience
28 luglio 2025
Excellent customer service
Excellent customer service - very helpful and patient. Thank you.
1 luglio 2025
Sarah Layton is a wonderful buying experiences
Sarah Laytons are a wonderful jewellers. Always a great experience both in store and online.
The shop has the most exquisite items.
25 giugno 2025
Brilliant…
From ordering a watch to its delivery everything was perfect. The watch was out of stock when ordered which even though the order confirmation gave a timescale we also got a phone call to make sure we were aware. When the watch arrived again a call to check what delivery date was the best. Would 100% use Sarah Layton again.
1 luglio 2025
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