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Valutata 1 stelle su 5

Hice una compra, recibi al email la confirmacion de la compra. Nunca me enviaron numero de rastreo, no se puede rastrear la orden atraves de la pagina ya que esas opciones estan deshabilitadas. No me... Leggi di più

Valutata 1 stelle su 5

Stay away from this company. We ordered a son goku poster and recieved a poster, fair enough, but the printing quality is low and the image which is divided onto 3 different sheets doesnt match and th... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I ordered a goku lamp. Though packaged well, the shipping box had sustained some damage in transit. The bulb inside the shipping box was damaged. It was a special bulb thst i could not replace loc... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

i love having my custom jersey shirts made from here! they always go over my expectations! go over and beyond to make what i requested and sometimes even surprised me too! never a disappointment to al... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di abbigliamento uomo

Scritti dall'azienda

Saiyan Stuff is the destination for anime and pop culture-inspired clothes and merchandise for cool guys and girls. Looking for t-shirts and merch from your favorite superhero? We have ’em. Need a hoodie from the video game you love? We got you covered. How about tank tops from your favorite animal? We have those, too. From Dragon Ball Z to weed & 420 merch, if it’s cool, we have something for you.


Informazioni di contatto

2,6

Scarso

TrustScore 2.5 su 5

80 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

2,6

Tutte le recensioni

(80)

0 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Amazing customer service!

The people working for their customer service team are incredible! I ordered medium shirts only to realize that they were too big for me once I got them. I emailed them and asked if I could exchange them for smalls. Because they were made to order, I had to pay a small extra fee. The employee I spoke with actually managed to cut the price almost in half for me, so that was awesome! It was much better than buying five new shirts.
I sent off the package with my medium shirts just a couple days ago. While originally the production team was going to wait until they received the package before they started making the new size small shirts, I got an email just a few minutes ago saying that they are going to go ahead and produce them without waiting for the package I sent.
This is an incredible team with incredible merchandise! I'll definitely be buying from them again! They handled everything phenomenally and I can honestly say that this is probably the best company I've ever been in contact with. Very nice, wonderful people, and the products match perfectly!

28 giugno 2021
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Risposta di Saiyan Stuff

Hi Alyssa!

Thank you so much for the review. This means so much to us! We always put customer satisfaction as the main priority and we will do our utmost best to handle your concern. Looking forward to your next order :)

Have a great day!

Cheers!

Valutata 5 stelle su 5

This was my first time dealing with Saiyan Stuff

This was my first time dealing with these guys and I have to say that it was amazing. You won't find such a benevolent team that is truly willing to help you and make you feel as comfotable as possible.
I must tell you about my personal experience with this team. I ordered a long-sleeve Reverse Flash compression shirt and accidentally got it with short sleeves. I contacted them immedeately and was offered the choice whether to get a full refund or get a long-sleeve. I also was offered to leave the shirt that I received in any way. I chose to get a long-sleeve as it was my small dream (yeah yeah, go on laughing at me :D). And withing two weeks I got it!
This was amazing experience. The stuff team is very polite, kind and helpful.
I want to thank Kevin, the member of "Customer Happiness team", personally as this man is truly a wonderful and helping person. But so is the rest of the team!
If you doubt in something regarding them, I can personally assure you that you shouldn't as you are in safe hands and wont be forgotten or lied or whatever.

Dear Saiyan Stuff team, many thanks to you all and I wish you nothing but success, prosperity and best of luck!

Best regards from Russia,
Alexander

26 giugno 2021
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Risposta di Saiyan Stuff

Hi Alexander!

It's great to hear from you again! I'm glad to know that the resend compression shirt worked out smoothly. Thank you so much for the kind words. Looking forward to your next purchase, the whole team will be happy to work with you again :)

Cheers!

Valutata 5 stelle su 5

Love the design

Love the design! super fan of DBZ and you guys just nailed it! Kudos!

14 giugno 2021
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Risposta di Saiyan Stuff

Hi Plata!

Thank you so much for patronizing our products. Stay tune in our store for new products!

Hope to hear from you again.

Cheers!

Valutata 5 stelle su 5

Fantastic Customer service

I ordered 2 workout tank tops and a pair of joggers. They came in a timely fashion but when I opened the package I noticed that the Gray joggers I had bought were instead white. I contacted customer support and they were extremely fast on the responses and did everything in their power to help me out. They sent a new pair of joggers free of charge and let me keep the original pair. One of the best customer service experiences I’ve ever had. Both tank tops were awesome as well! Would recommend and use again. Reading through the one star reviews is misleading, keep up the good work!

11 giugno 2021
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Risposta di Saiyan Stuff

Hi Nick!

We sincerely apologize for the mix up with the color of the pants. That was our fault, and to make amends, we will find the best solution in your favor. We always got your back! Your satisfaction is our top priority.

Thank you so much for the kind words, this made our day.

We hope to hear from you again in the future!

Cheers!

Valutata 5 stelle su 5

The BEST company!

Ordered recently for birthday gifts, shipping does take a moment so bare that in mind when ordering! However they provide the BEST customer service I have ever experienced, I ordered a gift & was unfortunately sent the wrong colour & they also seemed to be a little smaller than I thought, Kevin quickly responded so politely to get this resolved asap for me! Resulting in being sent out the original colour I ordered, also new sizing & to make them even more amazing they said I could keep the previous pair sent out, definitely will be ordering from them again, can’t fault this company one bit when they do everything they can to make sure you get what you pay for!
Kevin is awesome & you are in very good hands when ordering from this company!

10 giugno 2021
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Risposta di Saiyan Stuff

Hi Shaniel!

Thank you for the kind words! I must say, you made us smile upon reading your review. I assure you, mistakes on our part don't usually happen, but when they do, we will definitely do our best to make things right. Your satisfaction is our top priority and we will always find the best solution in your favor.

Hoping to hear from you again!

Cheers!

Valutata 5 stelle su 5

KEEP UP THE GOOD WORK!

I have to say that your designs are amazing! I like how you combine 2 of my favorite stuff DBZ and Cannabis. I'm looking forward to buying more merch on your site and I'll give you 5 stars for an amazing job. Thank you!

1 giugno 2021
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Risposta di Saiyan Stuff

Hi Kyrnykw!

Thank you for your awesome feedback! We'll make sure that more designs will be added soon showcasing both DBZ and weed. Looking forward to your next purchase!

Cheers!

Valutata 5 stelle su 5

great customer service

I’ve had nothing but great experiences ordering from Saiyan Stuff. The items I’ve ordered have been of great quality and their customer service is outstanding! They’re quick to respond and resolve any issues. Can’t wait for my next purchase!

20 maggio 2021
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Risposta di Saiyan Stuff

Hi Chelsea!

It's great to hear from you again! Thank you so much for your trust in us. We will do our best in return to make sure the products you ordered are well taken care of.

Looking forward to your next order!

Cheers!

Valutata 5 stelle su 5

While placing my order I accidentally…

While placing my order I accidentally pressed two one one item. But I was luck enough to speak with kevin through email and fixed the problem and issues me the refund. I order two sweaters and two slide ons I cant wait to give them to my husband for fathers day

10 maggio 2021
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Risposta di Saiyan Stuff

Hi Natalie!

Thank you for the kind words. I assure you, the products you ordered will be of great quality. Your husband will definitely love them!

Please feel free to contact me again if you have more questions or concerns.

Cheers!

Valutata 5 stelle su 5

Worth the $100

Shoes fit comfortably. Modeled after the jordan 13's I think. Felt good and looked good. These guys are legit. Took a few weeks but only because it ships from hong kong but was worth the wait. Answered all my email respectfully and in good time. Will order again

3 maggio 2021
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Risposta di Saiyan Stuff

Hi Joseph!

I am glad to hear that you loved out product. Looking forward to your next order from us! And don't forget to use the personalized discount code I have given you :)

Cheers!

Valutata 5 stelle su 5

Very cool!

The designs are very cool! Everything is very nice especially the customer service. Superb! Would definitely recommend it! Perfect for every anime lover. Will surely order again. Good job!

22 aprile 2021
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Risposta di Saiyan Stuff

Hi Ruth!

It's good to know that you love our products! It was my pleasure to assist you with your inquiries. Thank you for being kind as well. Hope to hear from you again soon! Make sure to visit our store for new products!

Have a nice day!

Valutata 5 stelle su 5

Amazing customer service can’t fault…

Amazing customer service can’t fault it. Kevin is really easy to talk to you and very helpful

13 aprile 2021
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Risposta di Saiyan Stuff

Hi Marie!

Thank you so much for the awesome feedback. It was my pleasure to assist you! I'm sure your boyfriend will love the product you ordered from us. He is very lucky to have you.

Please do not hesitate to contact me again if you have any other concerns.

Take care!

Valutata 5 stelle su 5

Great Customer Help

Kevin was super helpful. Replied to my inquiries very quickly and was able to sort everything out for me. Super nice as well.

9 aprile 2021
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Risposta di Saiyan Stuff

Hi Charles!

We are glad to help you in any way we can! I'm sure you will love the product you ordered as well, once it has been delivered to you. Please do not hesitate to contact us again if you need more assistance.

Cheers!

Valutata 5 stelle su 5

If you're looking for the best gears

If you're looking for the best gears, anime related. Especially Dragon Balls! Then you're at the right place. Had a great experience with their customer service. The replies are on time, from my first order and to when it arrived there were no worries. The goods are of top quality. 11/10 will order again.

9 aprile 2021
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Risposta di Saiyan Stuff

Hi Avery!

Thank you for patronizing our products. Visit us again soon, as there will be more products to be added on our collections. I'm sure you will love them!

Take care!

Valutata 5 stelle su 5

Highly Recommended Products!

The Goku sweatshirt I bought is pretty great. I love the length and the fit and mostly I love how cozy it is. It keeps me warm, looks great and is soft and luxurious. I am thinking about getting another in a different color…because if it’s this good, why not?

30 marzo 2021
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Risposta di Saiyan Stuff

Hi Jacob!

Thank you so much for patronizing our products! We would love to hear from you again soon!

Have a great day!

Valutata 5 stelle su 5

Hi Saiyan Stuff Team

Hi Saiyan Stuff Team! Thank you for the wonderful experience! Customer service have been quite polite and on time to respond to my concerns about the shipping. Even though it took quite some time to arrive, it was worth the wait. Cheers!

30 marzo 2021
Non scritta su invito
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Risposta di Saiyan Stuff

Hi Carlo!

It's our pleasure to assist you. Thank you for the kind words. Apologies for the slight delay of shipment, but the quality of our products will definitely blow your mind. Thank you so much!

Take care!

Valutata 4 stelle su 5

Long shipping time, great support

The package took much longer to arrive than thought, but when I reached out to support, I was able to get a tracking number and updates the same day.

10 marzo 2021
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Risposta di Saiyan Stuff

Hi Kangarooster!

Thank you for your review! It is quite unfortunate that the delivery of your product was delayed. Nonetheless, whenever a concern arises, we will give our 100% to fix things! We are always happy to serve you if you have more questions or concerns.

You can reach us at: https://saiyanstuff.com/get-in-touch/

Please let us know what you think about the product you ordered once it gets delivered to you.

Have a great day!

Valutata 5 stelle su 5

Excellent experience

Excellent experience. Warm people with good disposition to help customers when an issue arises.

5 marzo 2021
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Risposta di Saiyan Stuff

Hi Juanjo!

The whole Saiyan Stuff team is happy to serve customers such as yourself. Whenever an issue arises, or someone just wants to inquire regarding our product, we will give it our utmost care and attention.

Thank you for the review! We appreciate it.

Take care, Juanjo

Valutata 4 stelle su 5

Goku lamp for my grandson

I ordered a lamp for my grandson and it came broken and the stand for Goku figure was wrong. They did send me a replacement as soon as they had one available. All emails sent were responded to in a timely manner. They were good about keeping me informed on when the lamp would be shipped. I would purchase from this company again.

22 febbraio 2021
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Risposta di Saiyan Stuff

Hi Teresa,

It was our pleasure to assist you on the matter. I am glad that everything went well in the end. Thank you so much for the patience and understanding you have given us.

Cheers!

Valutata 5 stelle su 5

Custom God's

Everything that i couldn't find anywhere else they like i said before I'll say it again saiyan stuff are custom God's frfr😇😁

17 febbraio 2021
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Risposta di Saiyan Stuff

Hi Paul! We really appreciate all your praise. We are here to fulfill your custom request designs. I hope you love them all and we hope to hear from you again soon. Take care, Paul! Have a great day.

Valutata 5 stelle su 5

helpful and good communication

There is a mistake in the shipping and communication with the company over an order, which ended up being my own fault. I didn't realize this until I submitted a report of complaint to PayPal. However, once I was able to directly connect with the company they were helpful and engaging in helping me resolve my issue. Even when I followed up regarding the shipping, they responded quickly and provided me with the detail I wanted/needed. In the end I got my product and it was as advertised.

9 febbraio 2021
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Risposta di Saiyan Stuff

Hi Craig!

We are so happy that you loved your order from us. Thank you once again for patronizing our products. We are always here to help out if you have any questions or concerns. We really appreciate that you such a positive review for us.

Looking forward to hearing from you soon!

Have an awesome week ahead, Craig.

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