Excellent team and great customer service I’m very happy with Safestore and honestly would not want to go anywhere else. The whole team are always friendly, professional and willing to go... Leggi di più
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Friendly Professional Staff, Really Helpful made me feel at ease in a stressful situation. Special mention to how Emma/Steve & Tom are such a great team and a pleasure to meet
L'azienda ha risposto
Friendly efficient staff looked after my belongings for more than six months while I was planning a big house move. Just collected my stuff - bone dry, no damp or mould, no funny smells or even dust!... Leggi di più
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Alita has fantastic communication skills. She explained everything about the product in an understandable way and answered all my questions about in perfect detail. Couldn't have had a better experien... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Safestore is the UK's No. 1 for choice in self storage. With over 130 locations nationwide offering secure and cost effective self storage for household and business users. Our user friendly centres are perfect for those who are downsizing or decluttering their property, students needing a temporary home for their belongings or for businesses who need to store equipment, excess stock or archives. Safestore provides safe, clean and spacious storage units, with 7 day accessibility. Our storage units range from the size of a locker to a tennis court or larger, depending on what you have to store. Safestore also offer a wide range of cardboard boxes, bubble wrap and packing material. We don’t have our own transport options but our friendly consultants can recommend local removal firms.
Safestore the things you love
Scritti dall'azienda
- Safe self storage in over 120 UK locations
- We offer safe, convenient self storage and flexible office space to home owners and businesses. With 50% off storage, a lowest price guarantee and an independent customer service rating of 95%, there's little chance of finding a better and more convenient storage solution anywhere else.
Informazioni di contatto
61-63 Wellington Road N, SK4 1HS, Stockport, Regno Unito
- 0161 480 2288
4,2
Molto buono
7 recensioni
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Excellent team and great customer service
Excellent team and great customer service
I’m very happy with Safestore and honestly would not want to go anywhere else. The whole team are always friendly, professional and willing to go the extra mile to help with literally anything.
I have been at the storage nearly every day for over a year now, and the staff are always very helpful, including taking in parcels or temporarily storing them for us when needed. They are also always happy to advise regarding payments, help work out the best prices and find the most suitable option.
Before coming here, I was moving storage almost every year and I have probably used most storage places in Stockport and the surrounding area over the past few years. This is the first time I have actually decided not to move, and that is mainly because of the professional customer service and the great team here.
The location is also very good, with easy access to the car park, and you can drive inside with your car which makes loading and unloading much easier. Extended hours have never been an issue either, which is very helpful.
The only small downside is the lift, but even if there are any issues, the staff are always happy to help.
Overall, it is a great place with a fantastic team. Highly recommended.
20 luglio 2026
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Risposta di Safestore - Stockport Bryant
Hi P M, we are pleased to hear about your excellent experience with us. It's great to know that our team's dedication to friendly, professional, and helpful service, including assisting with parcels and payment advice, has made such a positive impact. We understand how important it is to find a reliable storage solution, and we are delighted that our convenient location, easy access, and extended hours have met your needs. We're glad our team was able to assist when needed. Thank you for your wonderful recommendation; it means a great deal to us.
Friendly Professional Staff
Friendly Professional Staff, Really Helpful made me feel at ease in a stressful situation. Special mention to how Emma/Steve & Tom are such a great team and a pleasure to meet
3 giugno 2026
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Risposta di Safestore - Stockport Bryant
Hi June, glad our team made you feel at ease during a stressful time. We appreciate your kind words about our friendly and professional colleagues in store.
Brilliant customer service
Brilliant customer service, Ste sorted a problem out with 5mins.
1 dicembre 2025
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Risposta di Safestore - Stockport Bryant
Thanks Sim, happy to hear that our service resolved the problem quickly. Thank you for your positive feedback; we appreciate it greatly.
In safe hands
Friendly efficient staff looked after my belongings for more than six months while I was planning a big house move. Just collected my stuff - bone dry, no damp or mould, no funny smells or even dust! Highly recommended.
13 aprile 2024
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Risposta di Safestore - Stockport Bryant
Many thanks Judy for the feedback and top rating - glad to hear you were happy with the service you received. Thanks for recommending us to others.
Great customer service from Alita Eleftheriou
Alita has fantastic communication skills. She explained everything about the product in an understandable way and answered all my questions about in perfect detail. Couldn't have had a better experience as a new customer.
13 gennaio 2023
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Risposta di Safestore - Stockport Bryant
Thanks for taking the time to feedback Alex - we're pleased Alita was able to help you with your storage needs.
its as blunt as stay far away from them…
its as blunt as stay far away from them , they are dishonest in their claims and practice's and you will 100% be conned without a care or response. Regards billing when more than one Manager/Location states to your face that 28 days added to the 24th November is the 15th of December its blatantly obvious what is going on here, how they rinse you and simply act daft when challenged. Let this be the I told you so if you decide to use this shady operator. Even the reply below that claims they are dealing with it is a blatant LIE I heard zero, hha bold dishonest con men and shareholders as stated
19 dicembre 2022
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Risposta di Safestore - Stockport Bryant
Hi David, we have received your feedback. This was passed on to the store team who have been liaising with you on this matter to explain how our billing works. If you still have queries on this, please do not hesitate to get in touch either in store, or by calling our Customer Support Centre free on 0800 444 800. Many thanks.
Dodgy insurance
The staff at Stockport were very friendly and the 2 units I got were very clean, After 3 months one of the units was infested with mice ruining the beds and other boxes, Staff response very sympathetic, Advised to use the insurance taken on storage. Insurance not keen to compensate with lame excuse even after seeing photos of tons of dropping and ruined beds,
28 marzo 2022
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Risposta di Safestore - Stockport Bryant
Hi scholastic dube, we have noted your comments, and upon following this up with the store team, I can see that the insurance claim was rejected as food was found to have been stored in the units. Perishable food is a prohibited item in storage as it attracts vermin. Best wishes.
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