Safestore - Portsmouth North Harbour Recensioni 

10
TrustScore 4 su 5

3,8

Southampton Road | Harbourgate Business Park , North Harbour, PO6 4BQ Portsmouth, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Safestore North Harbour The Service was excellent. We were guided through the process and advised the size of the unit we would require. The units were exceptionally clean and well maintained.... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The team at Safestore North Harbour have been absolutely fantastic. Every question I had, no matter how small, they answered quickly. They took the time to understand my needs and sized my un... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

From my first contact with the team at Safestore, Northarbour, Portsmouth to the last I received a first class service. Andy and Jake were always polite, helpful and good humored. Nothing was too much... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I spoke with someone called Daniel, extremely helpful in deciphering what I was after, and giving me a range of options to consider. He was patient with my questions, and explained his answers clearly... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Self-storage
  2. Deposito
  3. Magazzino

Scritti dall'azienda

Safestore is the UK's No. 1 for choice in self storage. With over 130 locations nationwide offering secure and cost effective self storage for household and business users. Our user friendly centres are perfect for those who are downsizing or decluttering their property, students needing a temporary home for their belongings or for businesses who need to store equipment, excess stock or archives. Safestore provides safe, clean and spacious storage units, with 7 day accessibility. Our storage units range from the size of a locker to a tennis court or larger, depending on what you have to store. Safestore also offer a wide range of cardboard boxes, bubble wrap and packing material. We don’t have our own transport options but our friendly consultants can recommend local removal firms.

Safestore the things you love

Scritti dall'azienda

Safe self storage in over 120 UK locations
We offer safe, convenient self storage and flexible office space to home owners and businesses. With 50% off storage, a lowest price guarantee and an independent customer service rating of 95%, there's little chance of finding a better and more convenient storage solution anywhere else.

Informazioni di contatto

  • Southampton Road | Harbourgate Business Park , North Harbour, PO6 4BQ, Portsmouth, Regno Unito

  • 023 9200 0940

3,8

Molto buono

TrustScore 4 su 5

10 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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3,8

Tutte le recensioni

(10)

1711 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great customer service

Great customer service, extremely helpful. Will definitely recommend.

28 agosto 2026
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Risposta di Safestore - Portsmouth North Harbour

Hi Amanda, thank you so much for your feedback. Great to hear that you found our customer service extremely helpful and that you would recommend us.

Valutata 1 stelle su 5

Just after your money

Member of staff interrupted me unloading - collection of model aircraft which I then dropped due to the interruption- very careless action and very costly with no thought to his actions .
Apparently it's fine to only have one latchvworking on unit . When enquired about repair 3 weeks was the answer.
Following a complaint the usual not interested was received.
Very stressful experience at portsmouth North Harbour NOT RECOMMENDED

26 marzo 2026
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Risposta di Safestore - Portsmouth North Harbour

Hi Steve, we have received your feedback which has been passed to the Store Manager and team. Many thanks.

Valutata 5 stelle su 5

Fantastic Service

The team at Safestore North Harbour have been absolutely fantastic.

Every question I had, no matter how small, they answered quickly. They took the time to understand my needs and sized my unit accordingly (after I initially grossly over quoted what I needed!).

The process to set everything up was smooth and they ran through everything in person that we needed to know and made themselves available for any questions I had.

David and his team are an absolute credit and I can't thank them enough for making this as easy as it was and taking a huge weight off my mind (as this was storage needed for an unexpected family passing).

Overall, I absolutely recommended Safestore without question.

13 febbraio 2026
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Risposta di Safestore - Portsmouth North Harbour

HI Mike, we're so glad to hear that the team provided you with fantastic support. We appreciate you highlighting their dedication in understanding your needs during a difficult time and ensuring a smooth setup. Thank you for recommending us to others!

Valutata 5 stelle su 5

Dropped off a DHL parcel for collection…

Dropped off a DHL parcel for collection at North Harbour. The gentleman on reception was very welcoming and friendly. He informed me of collection times. Great customer service from him.

4 dicembre 2025
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Logo di Safestore - Portsmouth North Harbour

Risposta di Safestore - Portsmouth North Harbour

Hi Tracy, we're happy to hear that you had a positive experience dropping off your parcel. We appreciate your feedback regarding the welcoming and friendly service you received.

Valutata 1 stelle su 5

Ripped off with a 70% price increase…

Ripped off with a 70% price increase after one year at a fixed price. The original price is also above the market price in the area that I checked with a nearby competitor. So the new price I am being charged is about 100% higher than the market price. No attempt by the manager to offer another 1 year fixed price at any significant reduction. Avoid this company or just use it for one year.

16 maggio 2025
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Logo di Safestore - Portsmouth North Harbour

Risposta di Safestore - Portsmouth North Harbour

Hi Ninewinds, we have received your feedback which has been passed to the store team. If you have any further queries, please don't hesitate to contact our Customer Services team at customerservice@safestore.co.uk.

Valutata 5 stelle su 5

Friendly staff

Rented storage for month, great service from Jake, would recommend and use again, thank you.x

19 aprile 2025
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Logo di Safestore - Portsmouth North Harbour

Risposta di Safestore - Portsmouth North Harbour

Thanks so much for your kind words REE! We're glad Jake was able to assist you in finding the right space. We appreciate you recommending us to others.

Valutata 5 stelle su 5

Excellent service and value for money.

From my first contact with the team at Safestore, Northarbour, Portsmouth to the last I received a first class service. Andy and Jake were always polite, helpful and good humored. Nothing was too much trouble. The facility was very clean and my storage unit was easily accessible, there were always plenty of trolleys available and the lift was easy to use. I have used other storage facilities around Portsmouth and Fareham but I would not look anywhere else in future. I haven't even mentioned yet that the rate was very reasonable and the first month really did only cost £1! (which I queried at first). Thanks for taking some of the stress out of moving home.

17 ottobre 2024
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Risposta di Safestore - Portsmouth North Harbour

Thanks for taking the time to leave a review, Stephen. It’s good to know you found the service helpful and the facilities clean and easy to use. We’re glad our rates met your expectations and hope the storage helped reduce some of the moving stress.

Valutata 5 stelle su 5

Safestore North Harbour

Safestore North Harbour
The Service was excellent.
We were guided through the process and advised the size of the unit we would require.
The units were exceptionally clean and well maintained.
The Manager and his Team were knowledgeable and polite.
They kept in touch and gave valuable information when asked.
We would recommended Safestore North Harbour and would definitely use them again

9 ottobre 2024
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Risposta di Safestore - Portsmouth North Harbour

Thanks for taking the time to feedback Mr and Mrs Hoole - our store teams work hard to provide the best customer service so we're pleased to hear how they were able to help with your queries. We appreciate the recommendation.

Valutata 5 stelle su 5

Calling for a quote and booking

I spoke with someone called Daniel, extremely helpful in deciphering what I was after, and giving me a range of options to consider. He was patient with my questions, and explained his answers clearly and quickly.

8 dicembre 2023
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Logo di Safestore - Portsmouth North Harbour

Risposta di Safestore - Portsmouth North Harbour

Thanks for taking the time to feedback Mark - we're pleased Daniel was able to help you with your storage needs.

Valutata 1 stelle su 5

Ridiculous Price Increases with no notice or alternative

I'm the same as previous reviews. Exploitative pricing - AVOID for long term rentals. I started renting at Port Solent over 3 years ago. The rent jumped up last year to £250.00 and now found out today it's jumped up to £350.00 - a £100 increase!
I cannot afford this, however, they have told us we need to pay it to access the unit to move our things out. Luckily, we are in the country. They raise their prices at will and you have no comeback. Rent elsewhere.

30 giugno 2022
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Logo di Safestore - Portsmouth North Harbour

Risposta di Safestore - Portsmouth North Harbour

Hi JW, many thanks for taking the time to feed this back. This has been passed on to the store team and regional manager - please can you let us know by emailing customerservice@safestore.co.uk the name and email address on your account so so they can look into this further. Many thanks.

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