Safestore - Edinburgh Gyle Recensioni 

7
TrustScore 3.5 su 5

3,3

30 Bankhead Drive, EH11 4EQ Edinburgh, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

The Safestore team was amazing throughout our engagement. From the quick response, their support in identifying the right service for my needs and the assistance with moving in and out items was of t... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I have used Safestore at Sighthill, Edinburgh since moving house 4 months ago. The unit is simple to use with ample parking and loading bays, numerous trolleys and large lifts to the different levels.... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great company and amazing customer service. Very cheap compared to the competitors. The customer service adviser Danny was very helpful and informative. I will be using them again.

L'azienda ha risposto

Valutata 5 stelle su 5

I can’t fault the service I received from Safestore Gyle. Throughout the entire time I have been a customer (almost 5 years now) Gary has been the face of the branch for me, always there to lend... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Self-storage
  2. Deposito
  3. Magazzino

Scritti dall'azienda

Safestore is the UK's No. 1 for choice in self storage. With over 130 locations nationwide offering secure and cost effective self storage for household and business users. Our user friendly centres are perfect for those who are downsizing or decluttering their property, students needing a temporary home for their belongings or for businesses who need to store equipment, excess stock or archives. Safestore provides safe, clean and spacious storage units, with 7 day accessibility. Our storage units range from the size of a locker to a tennis court or larger, depending on what you have to store. Safestore also offer a wide range of cardboard boxes, bubble wrap and packing material. We don’t have our own transport options but our friendly consultants can recommend local removal firms.

Safestore the things you love

Scritti dall'azienda

Safe self storage in over 120 UK locations
We offer safe, convenient self storage and flexible office space to home owners and businesses. With 50% off storage, a lowest price guarantee and an independent customer service rating of 95%, there's little chance of finding a better and more convenient storage solution anywhere else.

Informazioni di contatto

3,3

Nella media

TrustScore 3.5 su 5

7 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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3,3

Tutte le recensioni

(7)

1742 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

Constant harassment

I did online enquiry about 2 months ago for one in Edinburgh and have been harassed by then constantly . I will log a complaint and if it doesn't stop will take it further.

31 gennaio 2026
Non scritta su invito
Logo di Safestore - Edinburgh Gyle

Risposta di Safestore - Edinburgh Gyle

Hi Paul, thank you for taking the time to share your feedback. We understand how multiple contacts can be overwhelming - our intention is always to provide an excellent service, not to make our customers feel harassed. Please could you provide us with your contact details (such as your email address or phone number) by emailing customerservice@safestore.co.uk so we can remove them from our system immediately. Thank you for helping us improve our process, and if you have any further queries, please don't hesitate to contact our Customer Services team. Many thanks.

Valutata 5 stelle su 5

Excellent service and great team

The Safestore team was amazing throughout our engagement. From the quick response, their support in identifying the right service for my needs and the assistance with moving in and out items was of top quality and in reasonable price.
I would highly recommend them and will use again in the future.

1 ottobre 2025
Non scritta su invito
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Risposta di Safestore - Edinburgh Gyle

Hi Maya, we're happy to hear that our team provided amazing support with your storage requirements. We appreciate your kind words regarding our team helping you out and assisting you during your stay. Thank you for recommending us to others!

Valutata 5 stelle su 5

Great experience at Safestore, Sighthill, Edinburgh.

I have used Safestore at Sighthill, Edinburgh since moving house 4 months ago. The unit is simple to use with ample parking and loading bays, numerous trolleys and large lifts to the different levels. The staff at the store were very helpful from start to finish and made the whole experience very smooth, even arranging a refund I wasn’t expecting upon exiting the unit. This facility was very competitive and easy to use and I won’t hesitate in using Safestore again.

27 gennaio 2025
Non scritta su invito
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Risposta di Safestore - Edinburgh Gyle

Hi Richard, thank you for taking the time to leave a review - we will pass on your comments to the team. Great to hear they were able to help you with your storage needs.

Valutata 5 stelle su 5

Great Customer Service

Great company and amazing customer service. Very cheap compared to the competitors. The customer service adviser Danny was very helpful and informative. I will be using them again.

13 novembre 2023
Non scritta su invito
Logo di Safestore - Edinburgh Gyle

Risposta di Safestore - Edinburgh Gyle

Many thanks for the feedback and top rating TA - glad to hear you were happy with the service you received from Danny.

Valutata 1 stelle su 5

I DO NOT RECOMMEND EDINBURGH GYLE SAFESTORE

I have a unit at the Edinburgh Gyle Store and it is a nightmare, I use it for my business and have heavy equipment. We have numerous issues with the lifts not working or no trolleys, I brought this up with management who were completely unhelpful, basically said tough you are in a fixed contract.
I DO NOT RECOMMEND THIS STORAGE FACILITY

18 ottobre 2022
Non scritta su invito
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Risposta di Safestore - Edinburgh Gyle

We have received your feedback - please can you let us know by emailing customerservice@safestore.co.uk the name and email address on your account so we can look into this for you. Thank you.

Valutata 5 stelle su 5

I can’t fault the service I received…

I can’t fault the service I received from Safestore Gyle. Throughout the entire time I have been a customer (almost 5 years now) Gary has been the face of the branch for me, always there to lend a hand or let me know what’s happening with my deliveries etc.

Gary made my experience with Safestore outstanding, I never had any issues with my service and he was always a friendly face to see in the morning.

On the odd occasion I had to bring my kids along while doing some work, he would go out of his way to chat to them and even gave them little treats to save them getting bored while I was busy!

I’ve recently left due to work reasons however will very much miss coming in branch now, if you’re looking for storage solutions, Gary at Safestore will look after you, I have no doubt. Thanks and take care buddy :)

31 agosto 2022
Non scritta su invito
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Risposta di Safestore - Edinburgh Gyle

Thanks for such a great review Anneliese. Our people really do make the difference so it's great to hear that Gary was able to make your experience with self storage such a positive one.

Valutata 1 stelle su 5

I’m renting the storage with Safe Store…

I’m renting the storage with Safe Store for over a year now. 4 months ago I asked the member of staff if they can change the light outside my storage because it has been off for some time… it’s almost completely dark inside as there are no internal lights. Now couple weeks after my initial request I went back to see what’s the progress and I’ve been told that the handyman has long list “to do” . Since then I’m waiting patiently , but nothing it’s happening. I believe that’s not the way the customers should be treated. Especially that the price after 12 months contract went up by over 40% .

25 ottobre 2021
Non scritta su invito
Logo di Safestore - Edinburgh Gyle

Risposta di Safestore - Edinburgh Gyle

Good afternoon Lucy, we have spoken to the store and they have prioritised the light outside your room to be replaced. As you tend to come in early the team are going to try and see you in person as they have a rechargeable torch you can use in the mean time. If they don't manage to catch you please do pop into reception.

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