Safestore - Birmingham Yardley Recensioni 

18
TrustScore 4.5 su 5

4,6

198-202 Waterloo Road | Yardley, B25 8LD Birmingham, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I visited Safestore this weekend as my sister and I needed to arrange an urgent move. We were unsure how to go about hiring a storage unit, the costs involved, and honestly we were both feelin... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Excellent service been with the same branch ydly for about 4yrs had units, gave up units, had units again and the process is easy, simple and I don't even have to go into the office because they do el... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

One thing I can say about Safestore (Yardley) is that the staff are extremely friendly, helpful and will go the extra mile for you. Yesterday I had the pleasure of having Richard & Michael supporting... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

I have a great review for Safestore in Yardley Birmingham. Jenny the store manager. Was and is a friendly supportive Manager. She was able to look at my long stay cost and worked out a improved cost a... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Self-storage
  2. Deposito
  3. Magazzino

Scritti dall'azienda

Safestore is the UK's No. 1 for choice in self storage. With over 130 locations nationwide offering secure and cost effective self storage for household and business users. Our user friendly centres are perfect for those who are downsizing or decluttering their property, students needing a temporary home for their belongings or for businesses who need to store equipment, excess stock or archives. Safestore provides safe, clean and spacious storage units, with 7 day accessibility. Our storage units range from the size of a locker to a tennis court or larger, depending on what you have to store. Safestore also offer a wide range of cardboard boxes, bubble wrap and packing material. We don’t have our own transport options but our friendly consultants can recommend local removal firms.

Safestore the things you love

Scritti dall'azienda

Safe self storage in over 120 UK locations
We offer safe, convenient self storage and flexible office space to home owners and businesses. With 50% off storage, a lowest price guarantee and an independent customer service rating of 95%, there's little chance of finding a better and more convenient storage solution anywhere else.

Informazioni di contatto

  • 198-202 Waterloo Road | Yardley, B25 8LD, Birmingham, Regno Unito

  • 0121 764 7848

4,6

Eccellente

TrustScore 4.5 su 5

18 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,6

Tutte le recensioni

(18)

1728 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Sarah provided amazing service.

I visited Safestore this weekend as my sister and I needed to arrange an urgent move.

We were unsure how to go about hiring a storage unit, the costs involved, and honestly we were both feeling quite overwhelmed.

Sarah made sure we were completely looked after. She guided us through the forms, showed us the space, and even went the extra mile by giving us time to go home and gather the necessary information.

Thank you so much, Sarah, for your help and support. We truly appreciate it.

22 novembre 2025
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Risposta di Safestore - Birmingham Yardley

Hi Howard, we're so glad we could help you and your sister during your urgent move. It's wonderful to hear that our guidance made the process smoother. We appreciate your kind words and are happy we could support you.

Valutata 5 stelle su 5

Excellent service been with the same…

Excellent service been with the same branch ydly for about 4yrs had units, gave up units, had units again and the process is easy, simple and I don't even have to go into the office because they do electronic. Thank you for your support our current Yardley team, and also thankyou to middleway for a client clearout and the old closed down digbeth team for introducing us to you.

16 novembre 2025
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Risposta di Safestore - Birmingham Yardley

Hi R p, we appreciate your continued business with us over the last four years. We're happy to hear that you find the process easy and simple, especially with the electronic options. Thank you for recognising the support from our colleagues - we will pass this on.

Valutata 5 stelle su 5

Super helpful staff

One thing I can say about Safestore (Yardley) is that the staff are extremely friendly, helpful and will go the extra mile for you. Yesterday I had the pleasure of having Richard & Michael supporting me with obtaining a bigger unit to the one I originally had. I spoke with Richard over the phone. He was lovely and made the booking process very easy. I even got a larger unit at a more cost effective price. Michael received me with a smile when I arrived & was also super helpful. Well done Safestore, you have first class staff.

3 ottobre 2025
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Risposta di Safestore - Birmingham Yardley

Hi Denise, we're happy to hear that you had a positive experience. It's great to know that Richard and Michael were helpful during your unit upgrade. We appreciate your feedback and are glad we could provide excellent service.

Valutata 5 stelle su 5

Big shout out for Safestore Yardley

We contacted & visited Safestore Yardley Birmingham. A young man on the desk, Michael spent time going through our options & services offered. He was helpful, informative & pleasant. Highly recommended this company, especially the Yardley branch.

1 ottobre 2025
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Risposta di Safestore - Birmingham Yardley

Hi there, we're happy to hear that you found our services helpful and informative during your visit to the Birmingham Yardley branch. We appreciate your recommendation and thank you for your positive feedback.

Valutata 5 stelle su 5

Used Safestore Yardley

Used Safestore Yardley , it was easy and fast to get the information needed . They gave a great quote and excellent service . Jenny couldn’t do enough and made sure everything was done to ensure a smooth and great use of the storage . It’s all very clean and professional , secure ,easy to find and get to , good sized car park and perfect room size for needs .

7 luglio 2025
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Risposta di Safestore - Birmingham Yardley

Thanks for such a great review Angela! Our people really do make the difference and we will pass on your amazing comments to Jenny. All the best.

Valutata 5 stelle su 5

Excellent Customer Service from Jenny…

Excellent Customer Service from Jenny and all the staff at Yardley.Always willing to help with a smile

19 maggio 2025
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Risposta di Safestore - Birmingham Yardley

Hi Himat, great to hear you were pleased with the helpful service from Jenny and co. Thank you for sharing your experience and for choosing us!

Valutata 5 stelle su 5

Amazing customer service from Jenny at…

Amazing customer service from Jenny at Yardley safestore! Polite, considerate and very informative.
Thank you soo much for looking after us.
Shabina.

8 marzo 2025
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Risposta di Safestore - Birmingham Yardley

Thanks Shabina for taking the time to feedback - we're pleased to hear that Jenny was able to help you with your storage needs. We will pass this on.

Valutata 5 stelle su 5

Safestore Visit

Very good experience when we visited Safestore today. Sarah at the reception desk was extremely helpful and friendly and provided us with excellent customer service. Thank you.

21 gennaio 2025
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Risposta di Safestore - Birmingham Yardley

Thanks Myrel for taking the time to feedback - we're pleased to hear how Sarah was able to help you with your storage needs.

Valutata 5 stelle su 5

Very helpful

Very helpful, Sarah showed me different units and helped me figure out the size I would need. Very easy and pleasant

30 dicembre 2024
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Risposta di Safestore - Birmingham Yardley

Hi there James, glad to hear you were happy with the service you received from Sarah.

Valutata 5 stelle su 5

JENNY

Excellent service provided by JENNY a staff member at south Yardley explained everything to me and it was was very easy to understand keep up the excitement work JENNY.

22 agosto 2024
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Risposta di Safestore - Birmingham Yardley

Thank you, Harp! We're so glad Jenny provided you with excellent service and clear explanations. We'll be sure to pass on your compliments. If you need any further assistance, we're here to help.

Valutata 5 stelle su 5

Always an excellent Customer service…

Always an excellent Customer service from the store manager Jenny and all the staff working in her team

29 gennaio 2024
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Risposta di Safestore - Birmingham Yardley

Many thanks Himat for the kind compliments! We will pass them on to Jenny and her colleagues.

Valutata 5 stelle su 5

Good communication

After some confusion at the start of my contract Jenny and the team at Safestore have been very helpful and made the customer experience a breeze.

15 dicembre 2023
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Risposta di Safestore - Birmingham Yardley

Hi there Dom, we have received your feedback which has been passed to the store team. If you have any further queries, please don't hesitate to contact our Customer Services team at customerservice@safestore.co.uk.

Valutata 5 stelle su 5

Excellent service

The guys at safestore yardley went above and beyond to help me. They printed off a new label for me when I inadvertently printed the wrong one and were super patient.

Special shout out to Peter, Jenny and Rory.

Thanks guys. Highly recommend

29 dicembre 2023
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Risposta di Safestore - Birmingham Yardley

Thanks for taking the time to feedback Shakir - we're pleased to hear the team were able to help you with your storage needs.

Valutata 5 stelle su 5

The yardley storage was very helpful…

The yardley storage was very helpful and friendly and jolly.. it was easy to change lock up and save money.. would recommend the Yardley storage

15 dicembre 2023
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Risposta di Safestore - Birmingham Yardley

Thanks for choosing to store with us and great to hear you would recommend us to others.

Valutata 5 stelle su 5

I have booked a storage unit in Birmingham

I have booked a storage unit in Safestore. They offer very good service.
My specialist is Jenny in Birmingham.
She was excellent, chatty, and professional, and clearly answered all my questions and everything is been set perfectly. 10/10

7 novembre 2023
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Risposta di Safestore - Birmingham Yardley

Thanks for such a great review Jin. Our people really do make the difference and we will pass on your comments to Jenny. Much appreciated, all the very best.

Valutata 4 stelle su 5

I have a great review for Safestore in…

I have a great review for Safestore in Yardley Birmingham. Jenny the store manager. Was and is a friendly supportive Manager. She was able to look at my long stay cost and worked out a improved cost as i neared the end of my storage needs. She was professional and a lovely representation for the company. Excellent customer service. Great company.

23 aprile 2023
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Risposta di Safestore - Birmingham Yardley

Hi Audrey, many thanks for your feedback, if there's anything else we can help with, please don't hesitate to ask in store.

Valutata 1 stelle su 5

An Arrogant, Unhelpful Member Of Staff Has Saved Me Money!

I cant say am ungrateful.
My daughter was moving houses at uni. I had reserved storage because her new house is not available for another week. I thought I'd rather not drive her stuff 100 miles for just a few days. Unfortunately, M6 was slow and packing took longer than expected. And then we first got the storage address wrong so I arrived 3 mins before the 4PM closing time with a car full of stuff. I begged the gentleman but he declined because he had to go. Only option, he said, was taking payment and let me in but he'd have to lock me in. And there is a £75 fine for using the fire exit. I told him he was giving me an impossible offer and that if he'd let me put stuff in I'd be done because I took a bit of time trying to reason with him. In the end I had to re-pack everything and fit it in the car with 2 passengers and drive home. The stuff is all in the shed now. On the flip side, I have saved a few pennies!

26 giugno 2022
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Risposta di Safestore - Birmingham Yardley

Hi EKK, many thanks for taking the time to feed this back. I’ve passed this on to the store team and regional manager so they can look into this. Many thanks.

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