Rubbersole.co.uk Recensioni 

Great service

UPDATE 18/11/2025 - Rubbersole asked me to email again to resolve non reimbursement of return postage. (See comments below for context). Emailed again on 4 November 2025, as can never get through on the phone. STILL NO RESPONSE OR REFUND OF POSTAGE AS PROMISED BY RUBBERSOLE. Avoid ordering if you may need to return and don’t want hassle and broken promises.

Tried to return my item with Yodal, the courier company used by Robbersole. All my local drop off points refused to accept the parcel as they were overloaded due to Yodal not collecting. Spoke to Rubbersole customer services who advised me to use another courier and they would refund the postage cost. Six weeks after providing my receipt and other requested details and despite chasing I have still not received the refund for my postage. Not impressed with the service provided and will not buy from Rubbersole again.

I’d ordered 4 pairs of boots to try as I live rurally. Great range, decent prices. I kept 2 and returned 2. I got worried then when I read some reviews, but I’m happy to say I received the full refunds within 24 hours after posting! And the returns were free. Considering the struggles I’ve had with another company recently I’d really happy with this!

Customer service was excellent . Very helpful
and sorted out my issue with great efficiency .
My order no 1020419290001648

Trainers arrived really quickly, great quality and a really good price compared to anywhere else I have seen them. Very happy.

I’m not usually one to complain. We ordered two pairs of Jeffry West shoes costing almost £400. They were left on our doorstep in the pouring rain, no knock at the door even though we were home. When my partner open the door later that day he brought them inside and they were absolutely drenched (not only the paper packaging and cardboard but also the shoes)
Thanks, this was meant to be a lovely birthday present for my husband! Now absolutely ruined. Might I suggest when sending expensive items for delivery you put them into waterproof packaging. What are we supposed to do now with water stained expensive shoes that cost almost £400 …Can you please advise? I look forward to your reply.

I wish I had read the reviews more thoroughly. My order has never arrived. It shows up as 'delivered' on their website. Their customer service number does not work. It all seems to be a scam...

Great Boots, decent price. Fast delivery. Highly recommend.

Perfect! Thank you

Ordered Barbour Readhead brown boots as per ad but received Timbertan colour.
Would have been five star review otherwise because order process, delivery and price was excellent.

As for the boots, they are very comfortable (this is approx my 9th or 10th pair of Barbour Readheads in last 10 years) and i love wearing them. Only downside is they don't last long enough before sole starts splitting and coming apart etc - superglue prolongs the lifespan!

Rubbersole, if you do have brown version in stock please let me know and I'll buy another pair (looks like Barbour don't offer brown version any longer)

The wrong size was sent.
I paid for express delivery as I needed the shoes for an event.
They fitted my husband so he is keeping them. I need another pair but nervous about ordering it again

A pleasure to buy from this company. A wide range of brands and styles all at very competitive prices. Updated all through transaction, fast delivery, 1st class customer services - if only there were more retailers like this - thank you from one very happy buyer.

Saw the previous negative review and was a bit nervous but thought I’d give them a go as they were much cheaper for the boots I wanted than elsewhere.
Great service - delivery arrived before it was expected and emails when ordered, dispatched and then tracking. Will use again.

I was very reluctant to order from this company after reading all the comments from here, but went with my gut instinct and ordered. I am so glad that I did, my overall experience was absolutely brilliant from start to finished. They have been in constant communication throughout every step of delivery process and I received my order in 6 days. I am very chuffed with how the service went and Evri delivered my parcel without any extra fees, I just paid for the delivery charges when I ordered. The crocs boots I ordered for my daughter are absolutely beautiful 😍, and I will definitely will be ordering again, 10 out of 10 for service, thank you very much 😊.

This company is fraudulent. The number on their website doesn’t work and any email online bounces back. I never received my product and no way of getting refund or in contact with them. Avoid at all cost!

Very happy with the prices and the speed of delivery. Will happily order again.

The shoe sizes didn’t go down enough & in the end, i got the wrong shoe size for my wife

Great price and super quick delivery, you can't ask for anything else.

Was sceptical from looking at reviews. Ordered timberland boots for my son… really good price.. fast deliver from Evri… kept up to date with emails… very happy.
Would 100% use again…

Absolutely shambolic experience. I followed the advice on their site, as they stated that sizing up one full size was necessary, with the boots I wanted - and when I got them, they were so big that I could not wear them. The site states that postage and returns are free - they are not.

When I tried to contact them, I got various rude emails back - and their customer service manager did not answer my queries, and denied that their advice is poor, and that I should not have followed it?! I tried to call them numerous times, and it always went through to an answer machine... never answered, and the message says you need to fill out a contact form on their site - but it does not exist.

In the end I spoke to PayPal and they sorted it out for me, thankfully.