We had a retirement flat to sell. Anyone who knows the mess the retirement home sector is in currently would understand how appreciative we are that Rook Matthews Sayer got us a sale over a very reaso... Leggi di più
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We were very pleased with the service we received when selling our mam’s house following her death. It was a difficult and emotional time for our family, but the estate agent was professional, compass... Leggi di più
RMS is great ,i am particulary very pleased to have met Alistair,he will always go extra mile to deliver an excellent service per time .He just gave our recent re-mortgaging process a smooth sailin... Leggi di più
We had a fantastic experience with our mortgage advisor Alistair. He is incredibly helpful and friendly, we could not recommend him highly enough. He was approachable throughout the whole process and... Leggi di più
Dettagli dell'azienda
- Agenzia immobiliare
- anche in
- Agenzia di affitti immobiliari
- Agenzia immobiliare per il settore commerciale
- Azienda per la gestione delle proprietà immobiliari
- Manutenzione immobiliare
- Perito immobiliare
Scritti dall'azienda
Rook Matthews Sayer (RMS) was established in 1990. At Rook Matthews Sayer, we offer a wide range of services, including residential sales, lettings, property management, auction sales, and commercial property services. Other services include mortgage and protection advice, as well as access to a trusted conveyancing panel. We have 14 offices and a dedicated team of around 120 members. We provide personalised, expert service, offering pre-marketing advice, professional photography, and support throughout the property sale process. We invest heavily in staff training and are deeply integrated into the local community, supporting charities and schools. We have extensive local knowledge and a strong reputation in the property market, with many of the offices having won the “Best Estate Agency” award over multiple years consistently. We focus on building long-term relationships, often having customers return over the years. We pride ourselves on being friendly, approachable, and supportive, guiding clients through every step of their property sale with care and expertise. The company’s approach is focused on providing a smooth, stress-free experience and achieving the best possible price for each property. We use cutting-edge technology and effective marketing strategies, as well as offering various marketing packages tailored to clients’ needs. Finally, our customers can rest assured that they're in safe hands. Rook Matthews Sayer is a member of Royal Institution of Chartered Surveyors, (RICS) which is a client money protection scheme, and also a member of The Property Ombudsman, which is a redress scheme. You can find out more details by visiting our website or by contacting our staff directly.
Informazioni di contatto
Newcastle House, Albany Court, Newcastle Business Park, NE4 7YB, Newcastle upon Tyne, Regno Unito
- info@rmsestateagents.co.uk
- www.rookmatthewssayer.co.uk
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 83% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
A big thankyou to Alayna and all the…
A big thankyou to Alayna and all the staff at the Blyth Branch, the process is going according to plan

Risposta di Rook Matthews Sayer
RMS Blyth- sale of relatives property
RMS Blyth, from day 1 the team at the Blyth office have been great, they have kept me up to date and given me good advice along the way. I wouldnt hesitate in using them again and would highly recommend, a lovely team of people.

Risposta di Rook Matthews Sayer
Michael Storey Mortgage Advisor
Michael Storey Mortgage Advisor
Michael was brilliant from the start. Discussed a few different options I could go for, along with pricing information and pros and cons for each option. He was interested in my views and worked things out to suit my best interest.
I couldn’t recommend him enough.

Risposta di Rook Matthews Sayer
Outstanding customer service
Outstanding customer service, professionalism, compassion and proactivity describe my experience with the services provided by Gemma and Suzanne at the RMS Blyth Branch. I highly recommend them. They genuinely care!

Risposta di Rook Matthews Sayer
Once again
Once again, Alistair was amazing, so helpful and always very easy to talk to. He helped me through my whole experience. I would only ever use Alistair, as I’ve had such a good and professional experience. Thanks, James

Risposta di Rook Matthews Sayer
Buying through RMS Hexham and dealing with Leah
Leah was efficient and a great communicator explaining things clearly and keeping me updated. Importantly she was always quick to respond to queries or messages. I can’t see how she could improve to be honest!

Risposta di Rook Matthews Sayer
I used RMS Commercial to let a shop
I used RMS Commercial to let a shop, I found them professional, prompt and efficient, really good service and would use them again without hesitation.

Risposta di Rook Matthews Sayer
FANTASTIC
From the initial telephone call to arranging the viewing it has been a smooth and easy process.
Thank you to all the team especially Tracey Thank You so much.
Would definitely recommend.

Risposta di Rook Matthews Sayer
Rook Matthew’s Sayer in Gosforth…
Rook Matthew’s Sayer in Gosforth couldn’t have done more for me during the sale of my parents bungalow, my parents are living in a care home and the process has been made so much easier by RMS and especially Natalie Best who went above and beyond to help me with all of the form filling and solicitors questions, I couldn’t have done this without her.
I would recommend RMS in Gosforth to anyone, all of the staff are extremely friendly and helpful.

Risposta di Rook Matthews Sayer
A truly excellent team
A truly excellent team! Always a smiling face and very professional. Everyone of them was more than helpful with advice and constant updates. We felt like part of their family throughout.
A truly HUGE thank you.

Risposta di Rook Matthews Sayer
Sales review
I found the staff in the Ponteland Brach of Rook Matthews extremely friendly a professional. They showed great expertise throughout the sales process.
I wouldn’t hesitate to recommend this firm.
Stephen Pitts

Risposta di Rook Matthews Sayer
Alistair Bowman
We have recently completed our mortgage renewal and once again the experience was smooth, straightforward and completely stress free. A very special thank you goes to Alistair Bowman, who has supported us for more than ten years now. Throughout that time we have never had any issues.
Alistair is always available to answer questions, no matter how small, and he explains everything clearly and patiently. He is highly approachable, genuinely reassuring, and consistently professional in every interaction. We always feel confident that we are receiving honest advice that is tailored to our circumstances.
After over a decade of using his services, we would not hesitate to recommend him. His reliability, knowledge and commitment to his clients truly stand out.

Risposta di Rook Matthews Sayer
Alistair from the Bedlington office was excellent
Alistair from the Bedlington office was excellent—he clearly explained all the options and worked quickly to get my remortgage completed as fast as possible. I would highly recommend him!

Risposta di Rook Matthews Sayer
RMS estate agents second to none
The staff in the Morpeth office were brilliant keeping me informed all through the process Nothing seemed to much trouble from organising and contacting buyers to solicitors

Risposta di Rook Matthews Sayer
All Staff
We would like to thank all staff at Rook Mathews and Sayer in Alnwick to include Lucy, Hannah, Tracey, Hayley and other who facilited in our move to Northumberland and Dun Moor Road at Belford, their support, help and Advice was fabulous.
Many Thanks Lynne, Tony and Sally westie 11 Dun Moor Road Belford 😀

Risposta di Rook Matthews Sayer
RMS Ponteland are a great team
RMS Ponteland are a great team, and really responsive. Stephen was fantastic, attentive, so knowledgeable and had all the time in the world to spend answering my questions. Can’t recommend them enough.

Risposta di Rook Matthews Sayer
Michael Storey – Mortgage Broker at Rook Matthews Sayer – Ryton.
I couldn’t fault anything. Being a first time buyer the process explained to me was straight forward, he explained it in ways that I could understand- which was very helpful
What made it more pleasant was they respected the fact that I work nights and they would contact me at certain times when I wasn’t asleep
Definitely highly recommend!

Risposta di Rook Matthews Sayer
Alistair Bowman - Ashington branch
We used Alistair Bowman from the Ashington branch to sort our mortgage out. He made it all go as smoothly and stress free as possible. Even when he was on holiday from work he would say to message him if there was anything we needed. We’ll definitely be going to him again for all mortgage related queries.

Risposta di Rook Matthews Sayer
RMS, Alnwick went the extra mile to support us
To all the beautiful and handsome staff at RMS, Alnwick. Thank you for all your support, expert advice, kindness and patience in the sale of our precious family home in Northumberland. You made a very emotional journey that little bit easier. We can’t thank you enough, The Straughan family xox

Risposta di Rook Matthews Sayer
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