i bought some roofing sheets and some screws with 5-6 days delivery. material never arrived . my roof was open and getting rained in. at the end after long time i was told delivery company lost my par... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Can’t fault Steve Emery Roofing Ltd they came out at short notice and kept me informed on what was happening they left the driveway clean and tidy and the scaffolding was removed the next day. They... Leggi di più
Customer service has been absolutely superb. I ordered two snow guards plus brackets and tying wire. When they came the two snow guards had an area of about an inch of rusting on each. I contacted roo... Leggi di più
L'azienda ha risposto
I felt safe using their web page it clear & informative,I only placed a small order but they treated me as though I had ordered a lorry load, informed me when it was on its way including day of delive... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di forniture per tetti e coperture
- Fornitore di attrezzature per l'edilizia
- Grossista di materiali edili
- Negozio di bricolage
- Negozio di articoli per il rinnovamento della casa
Scritti dall'azienda
Welcome to the roofing supplies & materials superstore! With thousands of roofing products and industry leading customer service, why shop for UK roofing materials, tools and supplies anywhere else? We sell a wide range of roofing products from the leading UK manufacturers in the roofing and construction industry. When you’re looking to buy roofing supplies online, you can rest assured that our great products, competitive prices, quick delivery and excellent customer service ensure your shopping experience is industry leading. We ensure that our roofing supply store is continuously updated with the best, most recent roofing products and materials. When you buy roofing supplies online from us you will be supported by friendly staff with extensive roofing product knowledge and a focus on customer satisfaction. Our mission is to become the leading “one stop” roofing superstore which is capable of supplying all your needs - from roofing materials and accessories to roofing products and tools, we’re the online roofing merchant you’ve been searching for!
Informazioni di contatto
Units 21-24 Grace Mill Business Park, PL4 0SN, Plymouth, Regno Unito
- 01752 466151
- sales@roofingsuppliesuk.co.uk
- www.roofingsuppliesuk.co.uk
4,1
Molto buono
512 recensioni
Chiedi ai clienti di scrivere una recensione
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Ha risposto al 100% delle recensioni negative ricevute
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Excellent
Excellent, efficient service. Used the roof shingles a few times before and would recomend.
1 agosto 2022
Risposta di Roofing Supplies UK
Thank you for you review Dave, happy to hear you are pleased with the service and products.
Very helpful staff ordered over the…
Very helpful staff ordered over the phone and good advice given. Arrived on time. Delivery man couldn't find us so called and I gave him directions. Very good thank you.
1 agosto 2022
The what’s app messaging was really…
The what’s app messaging was really helpful , I was able to find the products I needed and a few simple messages and after the sample arrived we ordered
1 agosto 2022
Risposta di Roofing Supplies UK
Thanks for the review James, we're glad you like the WhatsApp messaging!
Return rate was far too much...took 4…
Return rate was far too much...took 4 weeks to arrive...some stones chopped ...dident get an invoice
26 luglio 2022
Risposta di Roofing Supplies UK
Hi Stephen,
Thank you for review, and I am sorry you felt you received a 1* service.
With regards to the invoice, it is sent to you automatically after placing the order, so it might be worth checking your spam folder.
With regards to the return of the items and the lead time. It does state on the product page that these are on extend lead times and to contact us for a more accurate delivery date, it also mentions they are a made to order product and therefore exclude from our standard returns policy. My colleague investigated a return in order to try and help you. At no point were we informed of any of the coping stones being damaged, if we were informed, we could have sorted this out for you with no issue at all.
I've emailed you twice in order to try and see if I could offer some form of help, but I haven't had a reply.
If you do wish to contact me, feel free to reply to my email or call me on 01752 466151.
Kind regards
Gary
eCommerce Director
Great service
6 luglio 2022
Very happy and quick service
4 luglio 2022
Great customer service
Fast, friendly and reliable service , unbeatable prices. Paul and team are very helpful
21 giugno 2022
Non scritta su invito
Risposta di Roofing Supplies UK
Thank you for a great review Nathan!
Goods arrived earlier than expected and…
Goods arrived earlier than expected and well wrapped.
5 giugno 2022
Risposta di Roofing Supplies UK
Thank you for the review Bryan!
Excellent product
Excellent product, great customer service and speedy dispatch, easy Web site to navigate too.
1 giugno 2022
Risposta di Roofing Supplies UK
Thank you for the 5* review Simon!
Square Bitumen Shingles, delivered on time at a very competitive cost ;o)
A small order of Square Bitumen Shingles ordered delivered on time in great condition and the delivery costs were very good compared to other suppliers of a similar product
1 giugno 2022
Risposta di Roofing Supplies UK
Hi Ken,
Thank you for the great review, we're really pleased you are happy with our delivery costs!
Excellent customer service and Product
Excellent customer service and Product, Very Happy Customer…!!!!!!!
31 maggio 2022
Risposta di Roofing Supplies UK
We're pleased you are a happy customer New, thank you for a great review!
Please with the quantity of what l…
Please with the quantity of what l purchase notification on a few days delay as out of stock but still received purchase very quickly would use them again 5 star
31 maggio 2022
Always on rime and great products
2 maggio 2022
Excellent service and quick delivery…
Excellent service and quick delivery would use again
1 maggio 2022
Risposta di Roofing Supplies UK
Thanks for a great review Andy!
Quick delivery Thank you
15 aprile 2022
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