Excellent advice and easy purchase of the log splitter which has worked very well since delivery. One star lost as the machine turned up earlier than the agreed date when I wasn't there and caused som... Leggi di più
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I purchased a log splitter just over a year ago. Great customer service initially and product was great quality. A year later I had a slight issue. The customer service was exemplary and nothing was t... Leggi di più
I've purchased the 15ton petrol log splitter. It's lived up to expectations, sturdy build quality. Makes splitting logs a joy.
I was a bit worried going for the 12t splitter after having used the 22t in the past but it’s surprised us all and hasn’t faltered on anything yet. Great machine, great customer service, fast delivery... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Rock Machinery offers high quality garden and forestry machinery, with a friendly and knowledgeable service. Rock Machinery Ltd is a well established machinery supplier that has built up an enviable reputation over the last 8 years. We pride ourselves on our commitment to provide a professional and speedy service at all times, whilst maintaining the highest quality of work. All of our machinery is readily assembled, tested and ready to work when it reaches your door.
Informazioni di contatto
Stockhill Farm , ML11 0HN, Lesmahagow, Regno Unito
- 01555820000
- sales@rockmachinery.co.uk
- www.rockmachinery.co.uk
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Ha risposto al 66% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great service with good communication…
Great service with good communication throughout and fantastic product. I was able to start using my new venom 22T within minutes of it coming off the delivery truck.
Brilliant communication
Brilliant communication, a good price and fast delivery.
The Topper mower works very well.
Helpful delivery, great product
Helpful delivery, great product. Had a problem with one of the bolts and they quickly shipped out a new one which worked great. Highly recommended company and product
15T Log Splitter
The 15T Log Splitter is a great bit of kit and would be 5* except for delivery. For some reason the courier delivered unpalletised and loose in a Sprinter - type van even though the packing note was marked 7.5T delivery. Although the driver was helpful, it was v.heavy to unload and later found the exhaust to be damaged and missing bolts, nuts etc from the guard as the packaging was split - neither a great problem and easily fixed, but irritating on a new machine.
Does just what it should and far better…
Does just what it should and far better than trying to dig post holes.
Great service even called to book in delivery
Excellent service from start to finish…
Excellent service from start to finish also an excellent machine
15 ton log splitter…
We just purchased 15 ton log splitter from Rock machinery. Their customer service was excellent keeping us posted regarding delivery.
The delivery was on time.
We have used the Machine for a few hours now and very pleased with the way it performs and met all our expectations.
The company was easy enough to deal…
The company was easy enough to deal with via web chat, although they were a little slow to respond on occasion.
The product was delivered on the day they stated. It was well packaged.
The quality is great, very sturdy and robust. I would buy from Rock Machinery again.
Great machinery at a great price.
After purchasing a 15 ton log splitter…
After purchasing a 15 ton log splitter I stated in my review that a label should be attached to th3 log splitter that hydraulic oil is required,,,within less than 12 hours rock machinery contacted me saying that the log splitter should have arrived ready to use, when we discussed the issue it was clear it was a oversight and that I only added 2.5 litres of hydraulic oil to a 8 litre tank.Again it go,s to show that rock machinery go that bit extra to ensure customer satisfaction and provided additional information for care,operation and long term maintenance of the log splitter .IWill definitely recommend and will make further purchases from rock machinery.
First class service
First class service, delivery and excellent technical advice from Rock Machinery. The 15 ton Venom log splitter is a superb bit of kit for the price. Over two days it effortlessly dealt with several tons of mainly 150 year old, 60 feet plus tall Macrocarpa trees. We found the splitter significantly more efficient when operated by two people. A great company to deal with.
Last minute order and delivery deadline…
Last minute order and delivery deadline could not be promised - but arrived in time which was great. Helpful staff and the little log splitter is a joy use.
My splitting monster.
Hi,
My 22ton splitter is brilliant ,very easy to use and fairly quiet as well.
The company are excellent to work with , machine is exactly as advertised and would rate this splitter brilliant. Would use this company again.
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