Robinsons of Bawtry Recensioni 

286
•
TrustScore 5 su 5

4,8

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Found them online when I searched for a specific T-shirt - I had never heard about them before so did some detective work on google, reviews where the shop was based etc. Ordered on a Monday -... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I first went to Robinsons around 3 months ago and it has become my go to clothing shop ever since. The brands are great, the layout of the clothing is fantastic and the staff are amazing, always hap... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I was incredibly impressed with my experience ordering from Robinsons of Bawtry. I placed my order at around 3am on a Saturday morning and, amazingly, it arrived the following day on Sunday. I h... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Thank you for my order. Arrived beautifully wrapped and at great speed. Would recommend, you can tell they care. Well done 👍.

Dettagli dell'azienda

  1. Negozio di abbigliamento
  2. anche in
  3. Negozio di abbigliamento donna
  4. Negozio di abbigliamento uomo
  5. Negozio di abiti da lavoro
  6. Negozio di borsette
  7. Servizio di orli e modifiche per abiti

Scritti dall'azienda

Welcome to Robinsons of Bawtry, your luxury fashion destination. Shop online or in-store for an exclusive selection of designer brands for men and women. For Men: Official authorised stockists of Hugo Boss, Belstaff, Sandbanks, Ralph Lauren, Armani, and more. Elevate your style with renowned brands like DSQUARED2, Vilebrequin, and Tom Ford Sunglasses. For Women: Discover luxury with Mulberry, Moschino Jeans, Boss Ladies, and more. Elevate your everyday elegance with Marella, Holland Cooper, and Ralph Lauren. Shop online seven days a week or in-store Tuesday-Saturday. Experience personalised shopping by appointment. We're here to provide you with exceptional service and style. Explore Robinsons of Bawtry today!


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

286 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,8

Tutte le recensioni

(286)

45 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Came today with my husband who needed…

Came today with my husband who needed to purchase a couple of shirts , trousers and belt.
Tbh absolutely disgusted with the sneering attitude of the sales staff when we walked in. Very lucky I didn’t rip their heads off. We may not look like we have “money” but looks are deceiving

31 dicembre 2025
Non scritta su invito
Logo di Robinsons of Bawtry

Risposta di Robinsons of Bawtry

Hi Maria

Thank you for taking the time to leave your feedback.

I’m very sorry to hear that you felt you had a negative experience in store. I can assure you that it was not anyone’s intention to make you feel uncomfortable or unwelcome. All of our staff are trained to offer the same level of care, courtesy, and attention to every customer, regardless of who they are.

I understand that you have since been in contact with our store manager and have had the opportunity to discuss this matter directly and clarify the situation, which I hope helped to address your concerns.

Please accept our sincere apologies that you felt this way during your visit. We genuinely value all customers and would very much hope to welcome you back to Robinsons in the future.

Valutata 5 stelle su 5

Great experience - Highly recommend

Ordered the items and received updates from purchase through to delivery. Item was beautifully wrapped and delivered promptly. Even popped a Robinsons car air freshener in for free! Shop with confidence- Item just as described. Thank you!

2 dicembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Unable to add discount code

Was given a discount code. There was nowhere to add it and the order was placed at the full amount. Contacted the company, and was told they are unable to add the discount. Called customer service to cancel order and they were unhelpful and disinterested. Will be returning item and not purchasing from them again

7 ottobre 2025
Non scritta su invito
Logo di Robinsons of Bawtry

Risposta di Robinsons of Bawtry

Thank you Suzanne for your feedback.

We are very sorry to hear that your experience didn’t meet your expectations. Here at Robinsons we pride ourselves on our customer service.

Our representative assisted you both via email and telephone, and having personally reviewed these I am confident that our they handled your enquiry with care, patience and professionalism throughout, which is what is expected from any member of our team. They even helped guide you to this review site when requested.

After reviewing the issue regarding the discount code you reported (after your order had been processed), we confirmed that the discount function at checkout was working correctly.
As explained, once an order has been completed and processed, we are unable to manually apply a discount code retrospectively. Any issues with a discount code must be reported prior to completing checkout so that we can investigate and resolve them before the order is finalised. This policy is outlined in our Terms and Conditions.

Additionally, when you contacted us to cancel the order, we advised that it had already been dispatched and, unfortunately, we are unable to intercept or cancel an order once it has left our premises. This is also detailed in our Terms and Conditions.

I am sorry that this is not the outcome you anticipated, naturally the team is disappointed that your experience was not felt to reflect the high standard of service we pride ourselves on, as we work extremely hard to deliver exceptional care to every customer in a very competitive retail sector.

Matthew
ecommerce Manager

Valutata 5 stelle su 5

Great service (but a divorce)

Super quick delivery website says 3-5 working days delivered next day.
Had to explain order to other half who was at home 😂😂😂
Seriously 1st time customer excellent service, packaged lovely, and a hand written note from Eve is a lovely touch.
Will definitely be ordering from you again

23 aprile 2025
Non scritta su invito
Valutata 3 stelle su 5

I had a decent experience at Robinsons…

I had a decent experience at Robinsons of Bawtry. Wendy was helpful when assisting with a Holland & Cooper jacket purchase, and Josh was friendly during our visit. The shop is well-organised and staff approachable. Online orders were timely, but overall, the experience felt just average—room for improvement in some aspects.

27 febbraio 2025
Non scritta su invito
Valutata 4 stelle su 5

Honest review

Excellent friendly staff but would have preferred a little more time to see around the store without the staff controlling us.

8 febbraio 2025
Valutata 5 stelle su 5

Great product , great experience

Great product, good price and very speedy delivery.
Highly recommend

4 febbraio 2025
Logo di Robinsons of Bawtry

Risposta di Robinsons of Bawtry

Thank you so much for your kind words! We're thrilled to hear that you're happy with the product, price, and speedy delivery. Your recommendation means a lot to us!

Valutata 5 stelle su 5

Fantastic experience

Fantastic experience. Online shopping.... website clean with great photos and details of the products. Amazing value. Shipping was an unexpected bonus and my polo shirts arrived the next day! Website bookmarked and I will be back. Thank you

28 dicembre 2024
Logo di Robinsons of Bawtry

Risposta di Robinsons of Bawtry

Thank you so much for your wonderful feedback! We're thrilled to hear you had a fantastic experience with our website, and that you’re happy with both the value and fast shipping. We truly appreciate you bookmarking our site, and we can’t wait to welcome you back soon. Thanks again!

Valutata 5 stelle su 5

The delivery was fast the package is…

The delivery was fast the package is top quality. I’m definitely coming back for more 👌🏾

30 dicembre 2024
Logo di Robinsons of Bawtry

Risposta di Robinsons of Bawtry

Thank you so much for your amazing review! We're thrilled to hear you were impressed with the fast delivery and the quality of the packaging. We can't wait to welcome you back for your next order!

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