Ring Recensioni 

Excellent Customer Service!
I ordered mats from this company a week ago and had an issue with one of them yesterday. I reported this and had an immediate response apologising for the issue and, advising that it would be investigated.
Today, I’ve had a response offering a more than satisfactory solution. This is the best customer service I’ve experienced in a while and I would have absolutely no hesitation in ordering from this company again.

Initial service a year ago via email was good.
12 months later and the battery charger I purchased stopped working.
I emailed 4 times but got no answer, I rang in the end and spoke with their technical support team.
Edward was clearly very knowledgeable but spoke to me like a child. He was rude, abrupt and aggressive on the phone. He was quick to dismiss that the charger would be at fault and suggested it was my battery.
I ran some tests with another charger, different batteries and a multi meter which all proved the charger was in fact at fault.
I rang the technical department back and spoke with Edward explaining my findings. Again his telephone manner was shocking from the minute he answered the phone with a "Yes"
I then started the returns process requesting a refund after the way I had been spoken too along with their poor after sales and costumer service.
A few days later I received an email to say they had received the charger and a refund had been issued.
Six working days later I still had no refund.
I rang and spoke with someone who said I should give it another day and it will be there as their policy was 3-5 working days?
24hrs later day 7 I rang again as the money still hadn't arrived.
The lady on the phone assured me it would be in my account by 5pm that day... guess what, no money!
I am now in week 3 and still no refund. I have had replies to emails telling me it has been dealt with and refunded but still nothing has arrived.
The whole branch I've been dealing with are an absolute shambles, no one seems to know what's going on and their aftersales support is shocking, very amateur set up.
Avoid at all cost spend a bit more and get a reputable brand.

I bought a Ring Automotive RTC6000 Cordless 4-in-1 Tyre Inflator via Amazon on the 29th March 2025. I was happy with the product and found it easy to use.
On the 26th July 2025 I received an email from, Amazon advising me that RING Automotive had published a recall notification and providing a link to a RING Automotive.com batch-recall web site where batch and serial numbers could be entered to check if a product was subject to the recall.
On the 2nd August 2025 (the first opportunity I had) I used the link and confirmed that the product I had was indeed subject to the recall.
An on screen message confirmed that the registration was successful and provided the instructions not to charge the device and to wait until I heard from RING before disposing of my current device.
It has now been 37 days since I completed the registration and I have yet to be contacted by Ring Automotive. I have needed the use of a safe tyre inflator for over 20 of these days and have been forced to manage with an old foot pump.
Ring Automotive clearly have stock to issue a replacement; a check on Amazon shows that you could buy a new one today, but they are choosing to place those customers that they have already let down as low priority – not good enough.

The connector to the valve on the tire relies on you lining it up perfectly and screwing it onto the valve. This is very difficult to do.

I recently purchased a Ring tyre inflator directly from Ring AM to replace a previous Ring (purchased from Argos), which had gone faulty after many years of good service - nothing lasts for ever.

However (at/after purchase), I noticed an anomaly with the figures quoted to me associated with said purchase. I promptly E Mailed Ring's customer service and provided details. Their response was very slow and I've had to chase them constantly ever since and the issue STILL isn't resolved, Basically my concerns and e mails have been ignored!

I cannot fault their product, however their customer service is absolutely abysmal!!

Well, I guess this is probably down to the old adage - we've got the customer's money, anything after is not our responsibility, sigh ...............!

Shameful indeed.

Less than 2 years ago I bought a Ring RTC 6000 digital cordless tyre inflator and air pump online from Ring Automotive. I recently learned that this item was subject to a product recall and on 19 August I contacted them around 13.30 for a replacement , as suggested on their website. Their Customer Service was brilliant - I received a replacement item by courier at 07.10 on 21 August. Absolutely amazing customer service!

Had a great experience with this company's customer service.
I had to contact their technical support regarding a product I had from them that I was having issues with.
Edward from their technical & Quality Assurance department was so helpful. He helped me and was able to get a replacement item so quickly. I am really grateful to him and Ring for the great customer service. Thank you. Most companies would have fobbed me off, but they actually helped me, so I will buy more products in the future. Thanks so much!

Purchased the RAC820 tyre inflator 2yrs ago.
Unbeknown to me, the male cigarette plug had the internals drop out.
I wrote to Ring, who replied withing 24hrs requesting address, 48hrs later the replacement part arrives, duly fitted and inflator working as it should.
Excellent top class after sales service by Edward Lofthouse, AMS Osram Tech Support, Leeds
I won't hesitate to buy from Ring again.
Thank you

Bought Lithium 300 jump starter used it 3 times went just over the 12 month warranty and it stopped working and wouldn't charge. Contacted Ring who pretty much said tough luck it's out of warranty. Poor product, zero customer support, stay clear.

I have had Ring tyre inflators in the past, all wired / cig lead versions. Digital and analogue displays, all have failed just outside of their guarantees. Purchased a wire free portable one with a 2 yr guarantee as purchased from Ring direct. Had next day delivery opted but nothing came after 10 days, contacted them and they said it would come out the next day but it didn't, they offered 20% off my next purchase through them but 8 don't need or want anything else, asked for a partial refund instead but hat was refused. Not the best experience overall. The item itself seems ok so far for its size, not the most powerful took quite a few minutes to go from 34psi to 40psi and a bit of pain having to hold it as the tyre inflator tube that connects to the valve is pretty short and won't sit on the ground. Hoping I won't have to use the 2 yr guarantee. Overall the customer service and delivery was v poor.

Sorry to say, Ring Automotive have now got another dissatisfied customer. I've always purchased Ring products: I've got their dash cams, tyre inflator, tow rope, extinguishers and various other safety kits, however I've been blown away by their lack of willingness to support their customers when things go wrong. My dash cam completely failed after 2 /1/2 years, just outside of warranty, and whilst still clearly covered by the consumer rights (quality of goods lasting a reasonable amount of time) and acknowledging there's a fault, they don't want to know once we'd attempted a firmware upgrade, hide behind their warranty and refuse to follow their legal obligation. Sorry ring, but you've lost far more future business than it could have cost to do the right thing.

These guys I honestly thought were a professional company...ordered a battery jump starter...£110, paid through PayPal...with all the address details...they used DPD...(Another joke) without my full address....received text delivery details...did not appear....informed Ring Automative did not give full address details...joke

Product is faulty and they refuse to replace. I have had 3 of these chargers as i thought they were good but since then 2 have failed. Ring say it is not their problem. so since then I have looked and there are a lot of faulty ones about for spares. Do not buy ring products. I did try to deal with ring but they initially told me to find my purchase information which I did and sent it to them then they refused to credit, I asked them to explain why they will not swap it, they said to ring them, so I did then I was told that they will not repair, replace or credit as I bought from a retailer. they will only honour the warranty if you buy direct.

Ring 450 digital autostop tyre inflators.
My third one in two years has broken first via amazon broke after 5 uses. The first replacement didn't work from unboxing. This one manufactured 06/23 and only used twice before in the last year has now started leaking air.
A poorly made light weight product. Will amazon replace a third?

Item ordered using the strightforward shop late one evening, and the item arrived two days later (so next working day given the order reaaly didn't arrive with them until the next morning).
Quality of the item? I haven't tried the item but it was for a neighbor and it seemed sturdy constructiion so much so that I've now purchased one for myself as well.

🤔Called at The RING warehouse Leeds Geldard Road where I've visited before be it a few years ago .To be told all online now NO SHOP 😡
How are you supposed to examine things see quality of item and ask advice
Suffice to say your not getting my money 💩

Bought a RSC804 4A SMART BATTERY CHARGER in 28June2023 and after a 'dodgy' start where it would work then not work, it seemed to operate ok. It has only been used 4 or 5 times until now when it has failed completely. My other automatic charger has been in use since 2006!

I bought an item direct from Ring a few days ago and had a bit of query. I was very promptly and efficiently dealt with to my entire satisfaction by a gentleman called Dan in Customer Services. Excellent company. Highly recommended

My tyre inflator stopped working with an error indicated
so I contacted Ring's technical support to ask if it could be reset. It could not be repaired but Ring replaced it with a similar model even though mine was 5 years old. That's what I call customer service!

I have a Ring Lithium 260 Fast Charger subject to a gov.uk recall becaue of potential fire risk. The on-line retailer ignored my email to initiate a recall and refund (obviously) so I emailed Ring for advice on 29 August as per instructions on their website. No response. I called on 3 September and was put through to their technical department and spoke to a guy who said I shouldn't have been put through to him. Back to switchboard and after explaining again I was told my request would be passed through to a manager to call me back. Nothing. Emailed again on 14 September. Nothing. Very poor and unprofessional customer service response to a potential dangerous product.

Update: 9.10.24
After Ring posted a message in response to my review I called again and received an excellent response with quick action. A replacement arrived a couple of days later together with a bag to safely dispose of the original. Thanks to Laila and Hannah for sorting this. I have upped my star rating from 1 to 3 as a result. Just a shame it has taken almost 6 weeks to sort it out.