The Rigid Kitchen Company Recensioni 

Have had kitchen since 2017? Had problem with soft close on towel cupboard. Rang up and within a few days two men from the remedial team turned up and replaced the faulty component. They were polite and efficient. Excellent after sales service. Would recommend this company +++

To be honest I'm a bit bias, 5 stars ! I have used this company before and they offer a fantastic service from beginning to end. Great planning service, friendly fitting team and very professional whilst doing the job. Couldn't fault them and would recommend them highly.

When we purchased our house back in May, we inherited a badly worn and dated kitchen with a seperate dining space and we knew well ahead of moving it was one of the first things we wanted to change. The two seperate spaces didn't work for us and we were keen to make one large kitchen diner. We came across The Rigid Kitchen Company before we moved and fell in love with them as soon as we visited their showroom. John's honesty and willingness to engage in lengthy conversation was both refreshing and massively helpful and we came away knowing this was the company we wanted to use. Their service, from initial conversations and design, through to fitting has been absolutley exceptional - we have felt listened to throughout and cannot thank each person we have encountered enough.

When it came to knocking through, Rigid kept well connected with our builders and they liaised with one another to ensure everything went as smoothly and stress free as possible - something I could never have really imagined! Our kitchen fitter was Chrissy who was absolutley meticulous, talked us through everything he was doing and kept us updated throughout.

We cannot thank The Rigid Kitchen Company enough for their hard work and the high standards they work to. We couldn't be happier with our new kitchen diner and cannot wait to start entertaining in it! I never thought my dream kitchen would be a possibility, but Rigid have made it a fantastic reality!

Absolutely in love with our kitchen! From start to finish everything was perfect, John came out to visit us and gave us a few ideas that we hadn’t thought about. We moved our cooker, fridge all to different places and now have move cupboard space.
Spencer was our fitter and as other reviews mention he is a perfectionist, which is great as I am too!
Kitchen is finished to a very high standard and we couldn’t be happier.
Thank you Rigid!

We have had the best experience with Rigid Kitchen and couldn't have asked for more. Having been recommended to us, we decided to book an appointment with John at Rigid Kitchen. As I am the most indecisive person ever, John was very patient and really helped with the design of the kitchen and choice of accessories. He came out to do a home measure and we received the drawn up plan very quickly. The customer service was exceptional. Spencer was our kitchen fitter and was a true perfectionist, we couldn't have asked for a better fitter! The quality of his work was fantastic. He answered every question I had and made me aware what was happening at all times. He managed the whole process from start to finish including organising a plasterer, plumber and electricians. We are over the moon with the quality of the kitchen and it's more than we could have asked for! Would recommend Rigid Kitchen 100%. We absolutely love our new kitchen!

John and the team are fab!

We purchased and had our original kitchen fitted by Rigid and having done some further remedial work in the house, I now needed to fit out a Utility area and box in an area in the existing kitchen as the side door had been blocked up.

John came out to measure up and discussed options available to us in the form of designs and also what cupboards would be similar in style and colour, as unfortunately our kitchen cupboards fitted 7 years ago had been discontinued.

Well, Chris arrived to install (who was the chap who fitted our original kitchen and did an AMAZING job all those years ago!) and the results are fab.

The cupboards and style are perfect and the boxing in within the existing kitchen area is brilliant. You would really have to look closely to even tell these cupboards aren't identical!

Will use these guys again and would recommend to anyone without hesitation :)

Absolutely thrilled with our new kitchen - great service from start to finish and great quality . Can’t fault them! The kitchen has far exceeded our expectations and the advice given by John regarding changes to our design worked brilliantly

What can I say but WOW! I was recommended to use Rigid by a number of people and I wasn’t disappointed. I met with John at the showroom, he looked after us from that first meeting until after our installation. I’ve met a number of his team and spoke to them on the phone, everyone is professional, polite and courteous.
There was no hard sell from John, the product, reviews and designs speak for themselves.
John was fantastic in sorting a design we wanted to get it to work in our new space. His team knew our builders and tradesmen and the all worked fantastically together with excellent coordination.
We were lucky to have Chris as our fitter who is meticulous. Nothing was ever too much trouble and communication throughout was excellent.
I absolutely love my new kitchen, it’s really transformed our home!

My friend recommended Rigid Kitchens to me, and I was so pleased to used them.
I visited the showroom and was greeted by Dave who was very helpful in guiding me through the process of having a new kitchen. Dave came to visit me to take measurements and my requirements for the kitchen and gave helpful suggestions on how I could do things to the kitchen to make the appearance of the kitchen even better.
When going back to the showroom once the plans had been drawn up, nothing was rushed at anytime particularly during these initial stages of design and everything involved in this process was explained fully to me. On choosing the date to have the kitchen fitted, just prior to this I was visited by Kevin who came to see the kitchen and explained to me how the process of the kitchen fitting would work for me and everything that had been planned went to plan. I was pleased that I was minimally disrupted, still being able to use my oven and sink right up until the day when the kitchen fitting started. All the workmen involved in the kitchen fitting arrived as planned, were polite, friendly and worked very hard! I was so delighted with the finished kitchen, it was perfect. I am thankful that Rigid Kitchens give advice on how to maintain and care for the kitchen too. This was a kitchen I had waited 23 years to be fitted and I am so pleased I waited to have Rigid supply and fit and transform my little kitchen for me. I could not recommend Rigid Kitchens highly enough.

Couldn't be happier with our new kitchen and utility. Thanks to the Rigid team for their input into the redesign of our kitchen, coming up with suggestions that have maximised the work surface space and storage capacity.
Huge thanks also to our fitters, Dean and Andy who worked tirelessly in the heatwave. The quality of their workmanship is excellent.
Everything ran so smoothly, we didn't have to think about anything; all aspects of the work were organised from stripping, replastering, fitting of units and appliances, electrical, gas, plumbing, template and fitting of Quartz worktop with no delays.
Would highly recommend Rigid!

I honestly cannot recommend this company enough, from start to finish the service, quality of product and workmanship has been beyond excellent. When we first met with John I had a rough idea with what I wanted, he helped refine my ideas and made sensible suggestions that reflected his wealth of experience and his understanding of our needs. He sourced specific products I wanted and when I had ideas that were not practical he was very skilled at talking me down! The choice and range of products they have in the showroom is excellent and the team always had time for me when I revisited a number of times to double check choices on handles and worktops etc. The quality of the kitchen is second to none, we love it! Special mention has to also go to Chris our fitter, again his attention to detail was amazing - suggesting little tweaks so that things lined up perfectly, or worked even better within the space we had built. He was friendly, polite and an exceptionally tidy worker and nothing was too much for him. He communicated continuously throughout the job checking we were happy with what he was doing. The whole team at Rigid have way exceeded what were really high expectations to begin with and we cannot thank them enough for the fantastic job they have done! Don’t bother going elsewhere you won’t get a better kitchen or better customer service anywhere else!

After going to several other kitchen companies getting quotes, i needed to find a fitter, after seeing a few kitchens of different standards I felt like I was hitting a brick wall, I was then given the details of spencer, whom I spoke with about fitting a kitchen, from another supplier, he informed me that he would only fit rigid kitchens, as their quality was second to none, I was given the rigid kitchen company’s details so popped along to their showroom In shenstone, meeting with John, I spoke with him about what type of feel I wanted for my kitchen,and absolutely nothing was a problem, he made a few tweeks to my original design of which I am very grateful for, I could see that the quality of the units were fantastic as they were made next to the showroom, it was the most easiest, procedure to choose, I had my quote within the hour, I saw the fitters quality of workmanship and was extremely pleased, the phrase you get what you pay for was apparent. spencer lined up the electricians, and plasterer who were also efficient giving quotes once our kitchen was out, ( we choose to do this ourselves) spencer had the tradesmen in like clock work, all super friendly, polite and tidy!! On the day of delivery the kitchen soon took place quickly, seeing the progress was fantastic. I can’t thank nor recommend spencer and the rigid kitchen company enough for making the whole process completely stress free. I love my kitchen. Thank you!!

We had been thinking about a new kitchen for a while and had previously been to about 3 high street suppliers to get designs and costs. We always came away with concerns about fitting and aftercare . Then we found Rigid kitchen online and liked it was a smaller local company. We knew by this stage what we wanted and the design process was very quick and they could supply exactly what we wanted such as Neff ovens, all soft close cupboards and drawers. Even a fabulous double Belfast sink.
John came to measure up on the site and made a couple of helpful suggestions . We were delayed in starting as our original builders disappeared 3 days before they were supposed to start but John was very flexible about the delays.
When we were ready the fitters Dean & Andy kept us informed and turned up promptly on the given start date along with a delivery of the new kitchen. They were excellent, courteous, and professional. The surfaces were templated and fitted within the next week and the guys came back to finish off the installation . We even required a couple of odd sized doors and they were fitted a few days later. We did not have to chase anything up with them . Overall a very pleasant and stress free installation experience and we are delighted with our new kitchen. We are very glad we found the Rigid kitchen company !
We would definitely recommend them to friends and family.

We had a fabulous experience with Rigid Kitchen and couldn’t fault any part of the process from start to finish.
We had quotes from three companies and Rigid came out on top for price, quality, installation and aftercare.
We are fussy and know what we want … but genuinely couldn’t have asked for more. Nothing we requested was too much.
The initial design stage was fun and very hands on.
The choice of styles, designs and prices were super and catered for every budget.
Delivery was easy and convenient.
Our kitchen fitter, Spencer, took so much time and care its as if he was fitting his own kitchen. He was thoughtful and considerate about each and every detail.
Every member of the team was a pleasure to work with.
We would definitely recommend them to friends and family.

We recently had Rigid Kitchens refit our kitchen and utility room. We are extremely happy with the job from start to finish. From Dave in the showroom to Andy and Dean who fitted and Dan the electrician. Professional, good time keeping, hard working, knowledgeable and friendly. The end result was exactly as we wanted. We would highly recommend this company if you are thinking of having a new kitchen.

Our beautiful kitchen was supplied by Rigid Kitchens approx. 2.5 year's ago and the quality of the products and service was professional, helpful and outstanding. So much so we recommended our friend's to the company and they supplied and fitted their kitchen last year.
Recently I had an issue with a leaky tap reviver which our plumber initially couldn't source the correct part. I contacted Rigid Kitchens and Anna and Dawn immediately got in the case. They contacted the supplier/manufacturers and order the part in question immediately, keeping me updated all the way. I am currently waiting for the part to be sent directly to me but cannot thank this lovely family business enough for a wonderful customer experience.
My kitchen is top quality and a fantastic center piece of our home. I am wouldn't hesitate to recommend them. Thank you to Anna, Dawn & John for their help.

We would highly recommend rigid kitchens. Having a new kitchen done and in our case a wall being knocked through can be stressful, however I am delighted to say that the whole process went smoothly. We are pleased with the quality of the materials and the fitters who completed the work. There were a couple of issues for example, damage to a couple of doors from supplies and a faulty sink pipe work (again from supplier) however the company is extremely responsive and things were sorted out promptly and efficiently so wasn’t actually problem.
From design to fit - amazing job. Would use again if we were to move house!

When I visited the showroom the staff were so helpful and gave great advice as we were beginning this process. However, the gentleman who attended our home was nearly 2 hours late, he was brash and presented as if he did not want or need the business which was very off-putting with lots of negative statements. He left promising to be in touch about the design. I have never heard back from him or the company. I can only say that this was a poor experience.

The installation of our new kitchen has recently been completed - it looks fantastic! From the initial discussions, through the design recommendations, choice of units/accessories and appliances to fitting in our home we received top quality advice and assistance from the Rigid Kitchen team. They are a thoroughly professional, customer focussed company....... we would highly recommend them.

Rigid Kitchens have recently fitted our new kitchen. Excellent friendly helpful service and advice from the outset. Fitting started on the date given when we ordered, very smooth process whilst fitting, everything delivered on time, no problems experienced at any time. really pleased with my new kitchen, would highly recommend.